Plumblife Industries Llc

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“NEVER AGAIN - hired these guys 5/27 to replace tub spout & 3 valves swapping out copper for brass pipes behind the access panel. Showed plumber Sean Farrow what I wanted to match current valves which were porcelain bathtub handles. He ignored my requests & replaced with bulky but practical chrome handles & replaced copper pipes with "brass". Which is okay for practical reasons, however when i went to clean/drain the tub it did not happen. Mind you i had "gerry-rigged" the overflow when i bought this house but it did drain. $1474 dollars later I called the office for the tech to come back out b/c tub would not drain at all we got into a heated discussion about the overflow plate & linkage whereas this tech Sean advised me he could make "right" for $800 bucks OR i could buy a dollar store drain plug/stopper. I told him I wanted it to be as before with the tub draining. Next morning I went to Lowe's & bought a new overflow plate & linkage for $32 replacing same. Per the attached photos I sat in the tub & noticed the tub spout was crooked..sent to several friends who agreed -mentioned to the customer service person Ryan on the same day Wed 5/27 whereas he told me he wasn't sure he could get tech back to my home after 4pm (i made clear i had a doctor appt 3-4pm). Advised "Ryan" i just spent $1400 dollars & yes someone would come back to fix the "crooked" tub spout. Sean Farrow came back & swore he did not touch the tub spout, yet "somehow" it no longer was crooked. See photos** I DO NOT RECOMMEND THIS COMPANY especially if you are a female because i found them to be dishonest & condescending - ignoring your requests & dismissing any objections you have. I will never hire nor recommend this company, negative experience from start to finish.”

“Yesterday we had Gary come to our home to fix a leak from our garage disposal and get everything up to code as our insurance company wouldn't cover it until we had it fixed. He was so knowledgeable and easily explained what the issue was and was super prepared to take care of it right then and there as he had everything he needed on his truck. PlumbLife was the 3rd plumbing service to come and quote us for this issue and Gary was the only person to point out something that none of the others pluming company's even mentioned! We are very happy with the service that he provided.”

“They were able to come out the same day and the time window was very accurate, which I really appreciate. Friendly, patient and not pushy at all. My technician, William, helped educate me without making me feel stupid. The diagnostic service was thorough and fairly priced. The work I will need done is for my business and not cheap at all but I'd feel the best about investing that money with a company I trust. Every interaction I've had with PlumbLife so far has been great and I'm hoping to be able to move forward with them soon.”

“Dispatch was super communicative both by text and phone. Sean Farrow arrived, listened to my issue. He quickly provided me a flat rate quote and got down to work resolving my issue. He was professional, courteous and solved our problem!! Will highly recommend to anyone needing plumbing services.”

“I judge craftsman by how they look when they come to the house, the quality of their equipment and their preparation for the work. Gary set a high standard on all counts. He was dressed well, had good tools, a well organized truck and was quick about the work - which was extensive because I was doing a whole bathroom renovation. I would love to have him come back again. On the downside, I have a sense for what price I should be paying for some of this work and, the company is very high. My problem was that I needed to get the work complete and his company was available and willing. Sadly, I didn't even get a credit for what I paid for the estimate a couple days before which seems standard practice. So... overall 4-stars for the project. 5 for Gary and a deduction for cost.”