Sustainable Plumbing & Air Llc

Sustainable Plumbing & Air Llc works out of Austin Texas as a plumbing crew that takes on residential jobs across the city. Homeowners here face hot summers that push water heaters hard along with occasional cold snaps that can crack pipes or cause leaks in older homes. The outfit focuses on repairs and installations that keep systems moving without extra complications. Matthew runs the show as owner and shows up on site to handle calls directly when schedules line up. He keeps the focus on getting the work done right the first time rather than adding layers that slow things down for the customer.

The crew of Matthew Zack and Dakota steps in for sewage pump replacements when a homeowner needs more than basic fixes including full swaps that match the property setup. They handle warranty replacements on tankless water heaters by coordinating parts from the manufacturer and distributor to finish without delays. The team also installs shutoff valves and pressure reducing valves during planned upgrades and shows up same day for urgent leaks even on holiday weekends. Clear talk on timing and options keeps jobs moving forward without surprises on what gets done or how long it will take.

Customers keep coming back because response times stay fast with same day arrivals when needed and fair pricing that matches the work performed. Communication stays direct through phone or app without extra layers and the team leaves sites clean after finishing. Quality shows in how they coordinate big jobs like heater swaps while staying professional on every visit. Speed reliability and straightforward updates stand out across the board. DIRT Score 5.0 from 38 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I'm normally a DIY kind of guy with 50 years of experience. This one, however, was beyond my scope. Matthew was very responsive, kept me informed of their availability, and offered me options suited to my needs. It was great working directly with the owner. I originally contracted for a sewage pump replacement, but when his master plumber arrived, he quickly realized the root issue was in the sewer line. They already had the right equipment in their truck, cleaned the line, and got me up and running in minutes. The master plumber also provided excellent information and tips, including placing a call to Austin Water to finish the city's portion of the clean-out (at no charge). All-in-all, excellent and responsive service. Well recommended.”

“The crew at Sustainable Plumbing -- Matthew, Zack, and Dakota -- communicate clearly, respond quickly and perform excellent work. They seamlessly handled a warranty replacement of our tankless water heater, coordinating with the manufacturer, distributor and us. If you're looking for a reliable, professional, family-owned small business to address your plumbing needs, look no further!”

“I’ve used Sustainable Plumbing multiple times for repairs and also for installing a shutoff valve and PRV for our house. The first time I called was for an urgent repair on a holiday weekend and they were able to come out same day. Communication is easy and their pricing is fair. I would absolutely recommend Sustainable Plumbing for any of your plumbing needs.”

“Great Group- professional, knowledgeable, friendly, and very clean. Quick to respond and easy to get an appointment. Uses technology to make it convenient for customers without taking the human out of the service. I refer this team to all my neighbors and friends.”

“It is my absolutely great pleasure to work with Matt and Zack. They have done quite a few plumbing jobs for me in the last few months, including Clearing Sewer Line Clog, Sewer Line Camera Inspection, Hydro Jetting Sewer Line, Water Heater Installation (tank; natural gas), Reduced Pressure Zone (RPZ), BackflowPreventer Repairs, Toilet Installation, Flange Replacement, Leak Assessment, Water Line Repair. Matt is a great communicator and Zack is a super master plumber. They offer great service at reasonable price. I plan to use them for all my future plumbing jobs.”