Tom Leach Plumbing
Plumber · Austin, TX
About
Tom Leach Plumbing handles residential plumbing work across Austin, Texas. The crew takes on the usual mix of repair calls and remodel support that comes up in a city with hot summers and older homes that see plenty of fixture updates. Homeowners often run into issues with sinks, toilets, and drain connections during bathroom projects, and this outfit stays ready for those jobs without turning every visit into a sales pitch. They send technicians out to look over p-trap hookups or new sink installs and give straight answers on what needs doing.
The plumbers respond fast to service requests, often reaching a house within a couple of hours when someone calls. Ben has helped with bathroom remodel details like connecting p-traps and sinks while staying patient during questions. Marco showed up on short notice for thorough checks and took time to explain issues clearly. Ben and Ambrose handled similar work with quick action, clear talk on upkeep steps, and no pressure to add extra jobs. One customer noted a high charge for a simple toilet flap replacement plus an added card fee, but most jobs center on solid fixes like those.
Customers keep pointing to the strong work quality and fast response times as the reasons they call back. Reviews highlight technicians who finish jobs right the first time and explain options without confusion or upsells. That steady performance on speed and results builds the kind of trust that brings repeat business in Austin plumbing. DIRT Score 5 from 131 reviews on Finds.
DIRT Score Breakdown
131 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“We called for a quote. Had a great experience. Though we ended up doing the work ourselves to save money, we had them come out to look at hooking up the p-traps and new sinks in a few bathroom remodels. Ben was patient, knowledgeable and helpful. We will 100% call them again for any plumbing needs.”
“Very satisfied. They were able to send someone to my house within a couple of hours. My technician, Marco, was extremely thorough and professional, and took the time to answer all my questions. Highly recommend.”
“Ben and Ambrose were wonderful! They were super kind, worked quickly, and shared everything I needed to know in an easy to understand but respectful way. They also had suggestions for longer term upkeep but were not pushy about adding more work. I felt at ease with them in my home and am confident in the service they’ve provided.”
“Very friendly and quick response. B U T……. GIVEN a cost of $200 to replace a rubber flap in the toilet tank….and an undeclared 3.3% Credit Card Fee ( that’s THEIR cost of doing business, not mine), I don’t recommend them. I could have easily written a check for no fee, had I been told and they’d have gotten their money less quickly as well. But they charge me a fee and get my money quicker ??Makes no sense for the customer. Buh bye. Buyer Beware.”
“Very impressed with this business and how they interact with clients. They helped me navigate a flooding situation in my home and they were amazing in terms of responsiveness to all my texts and calls and overall simply very professional. Very highly recommend this company! Ben, who did all the work, very knowledgeable and professional!”
Last updated: