Murray Service Co

Murray Service Co operates as a plumbing outfit based in Boerne, Texas, with coverage that stretches into Kerrville and San Antonio. They focus on residential work that includes drain cleaning, sewer line detection and repair, pipe fixes both above and below slab, and full water heater service for tank and tankless models. Homeowners also turn to them for water treatment setups like softeners and well systems along with fixture replacements. The company keeps trucks ready for calls across the hill country where hard water and shifting soils create steady demand for these fixes. Their crews handle everything from small leaks to major repiping jobs that keep water flowing in older properties and new builds alike.

Josh shows up for water heater problems and walks customers through each step while coordinating with the billing side like Falicia to keep things moving without extra calls. One job in Kerrville put a tankless unit outside to free indoor space, and another kept a new heater running while parts arrived from the manufacturer. They also handle sewer line work, whole-home repiping, and advice on treatment systems for vacation homes in Boerne. Crews respond to manufacturer requests quickly and stick with the job until everything tests right, whether it is a simple drain clear or an under-slab replacement that avoids tearing up floors.

Customers keep coming back because the work holds up and the crew explains options clearly without pushing extra parts. Response times land in a good range for the area even when parts delay things, and the quality of installs and repairs earns top marks every time. Homeowners note how the same techs return for repeat visits and sort out issues on vacation properties without confusion. This steady record on quality and communication builds the kind of trust that shows in repeat business. DIRT Score 5 from 227 reviews on Finds.

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“Murray Service Company-plumbing. Josh the service tech was very knowledgeable and professional. He explained the process from start to finish. Their billing/finance representative - Falicia was also great to work with. Hassle free and I would recommend them for your plumbing services. Thank you!”

“Our experience with Murray Service Company has been good. We were experiencing a problem with a new water heater and Murray service responded to the manufacturers request right away and they have kept up with us while we were awaiting parts from the manufacturer. The service man Josh who came to install the parts was very capable and took the time to explain everything that he was doing and was very pleasant to have in our home. I would have confidence to call them for anything in the future that we would need for our plumbing!”

“Murray Service Company. We recently had a tankless water heater installed at our home in Kerrville, Texas and I honestly did not even know it was an option for us because it had to be installed outside. Murray Service Company made it happen, and it freed up a ton of room inside, which my wife absolutely loves. The performance has been a complete game changer. We get hot water all day and night and we never run out. I used to have to jump in the shower really quick in the morning before my wife got in there, and she takes about an hour and a half, so you can imagine how that went. Now it does not matter. There is always hot water when I need it. Living in Kerrville, our water is extremely hard, so reliability was a big concern. Murray Service Company recommended a tankless water heater that is built for hard water, came with a 15 year warranty for hard water specifically, and it has a built in descaler. The install was clean, professional, and they communicated clearly the entire time. I also heard they are teaming up with a AC company in Kerrville, and I am genuinely excited about that. We need more local plumbing and AC companies in Kerrville that communicate well and do quality work. If you are looking for a reliable plumber in Kerrville or a team you can trust for a tankless water heater installation, I highly recommend Murray Service Company.”

“Murray Service Company is hands down the best plumbing and water treatment company we have ever worked with. We have a vacation home in Boerne, Texas and we have had Murray Service Company out there several times, and we have also used them to help advise us on choices for our personal home in Houston. Every single time they show up professional, communicate clearly, and do the job the right way. With water getting worse and worse, my wife and I wanted the absolute best for our children and I am dead set on keeping my family protected. Murray Service Company installed a top of the line HALO SuperSoft water softener and filtration combo with UV protection, along with iron protection, and they also installed an alkaline boost reverse osmosis drinking water system. The results were immediate, no more smell and no more funny yellowish tint in our water. The difference in taste and clarity is incredible and the peace of mind is priceless. They also recently finished an awesome tankless water heater installation and the workmanship was top notch. If you are looking for a reliable plumber in Boerne or a trusted water filtration and water softener installer who actually explains what they are doing and stands behind their work, I highly recommend Murray Service Company Plumbing & A/C”

“Josh and Phillicia were such a great help and very informative on every question or doubt my husband and I had (mainly me, lol). Their services were more than just a sale. They were genuine with their answers about their Halo water softeners & RO systems. If you’re looking for a greater than 5 star company who’s responsive, informative and genuine staff, then go with this company. Thank you again Mr. Josh & Ms. Phillicia for the excellent work.”