Texas Star Plumbing, Inc.

Texas Star Plumbing, Inc. operates as a plumbing outfit based in Boerne, Texas. They handle plumbing work for homes and commercial sites in the region. The business deals with everyday issues like leaks and clogs as well as bigger installations or repairs that come up in older properties or new builds. Crews respond to requests from local customers who need reliable help with their water systems and drainage. In Boerne, with its mix of rural and suburban homes, these plumbers see a lot of calls related to hard water effects and seasonal changes that affect plumbing lines.

Texas Star Plumbing, Inc. sends out plumbers to handle commercial plumbing jobs and residential repairs in Boerne. Customers have reported same day arrivals to fix problems like malfunctioning systems, with the work completed on the spot. For larger commercial setups, the team pays close attention to every part of the job and takes pride in finishing it right. They respond to calls about plumbing needs and try to schedule based on availability, though busy periods with multiple jobs out can delay non-urgent work. Bill Hasten noted the quick response that resolved his issue, while another review highlighted the detail-oriented approach on commercial projects.

Feedback on Texas Star Plumbing, Inc. shows strengths in speed and quality from some customers. Those who rated higher liked how the crew showed up the same day to fix issues and handled commercial work with attention to detail. Lower ratings often mention problems with scheduling, deadlines, and overall management that affect how jobs get lined up. Communication comes up as an area where things fall short for several reviewers. Across the ten reviews, the balance lands at a moderate level based on these patterns of quick fixes when available but challenges in other parts of the process. DIRT Score 2.85 from 10 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“This review is about the customer service only. I cannot attest to their work. Called company on Friday morning to see if they can assist me with plumbing needs. Representative said they had everyone out on a call and asked if this was an emergency. I said no, he can schedule me in as I wasnt expected to be immediately taken care of at the last minute. Rep told me to texted him my info and he would contact me back after conferring with his schedule. Told him that would be fine. So I texted him my name and address. Friday went by without contact. I waited until now Monday evening around 8pm without a call. Apparently this business is so busy to bother with new customers or to even provide a courtesy call regarding the delay. I wouldn't do business with this company now even if they called. This was a complete waste of my time. I was looking for a reputable company and boy was I no where near getting close. I wouldn't trust anything these guys say now. I knew I should have just called a well-known company with whom actually wants my business.”

“If I could give this company a 0 star I would. I DO NOT RECOMMEND THEM !!!! Absolutely terrible management! No regards for their employees and never meet a deadline. I truly wouldn’t be surprised if this company when down”

“Awesome attention to detail and pride in a job well done. Definitely recommend Texas Star Plumbing INC. for all our commercial needs. 10STARS”

“Great service! Came out the same day and fixed my problem! Highly recommend!”

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