The Rooter Company Llc

The Rooter Company Llc handles plumbing and sewer work out of Brea and covers the rest of Orange County. They run 24/7 emergency calls for drain cleaning, pipe repair, sewer line fixes, water heater swaps, backflow testing, grease trap service, and commercial jobs. The company lists trenchless sewer replacement, hydro jetting, gas line work, and garbage disposal installs among their regular services. Homeowners reach them through the same channels for both small leaks and full main line replacements.

Reviewers describe jobs that start with clogged toilets and showers or backed up kitchen drains and end with main sewer line repairs or relining. Technicians like Jesus and Damian show up for initial checks, explain what they find, and handle the fix without pushing extra work. Mark Fields stays in touch on longer sewer projects. Daquan, Brian, Eric, James, and Enrique handle late calls, remove toilets when needed, track down leaks, and finish under warranty when a drain clogs again days later. Customers note the crews bring their own equipment, work straight through without breaks, and leave the site clean.

They answer calls at any hour and reach homes the same night or first thing the next morning. Reviewers mention clear estimates before work starts, no surprise charges, and steady updates while the job is underway. The company serves all of Orange County and keeps the same crew on follow up visits when issues return. Technicians speak directly, answer questions on site, and return even after a full day of complications to meet the original schedule.

Google shows 4.8 from 636 reviews with repeated notes on fast arrivals, straight answers, and crews that stay respectful under tough conditions. The same points appear across multiple jobs from sewer relining in heat to simple drain clears. DIRT Score 4.7 from 636 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I can’t say enough good things about The Rooter Company. They recently repaired our main sewer line and fixed a broken kitchen plumbing line, and from start to finish, the entire experience was excellent. Everyone on the team was friendly, professional, and respectful. They responded quickly, showed up when they said they would, and took the time to explain everything thoroughly. Plumbing repairs can be stressful, but they made the process so much easier by keeping us informed every step of the way. A special thank you to Mark Fields. He was incredibly responsive whenever I had questions or concerns and always took the time to make sure I understood what was happening. His communication and genuine care for his customers really stood out and gave me confidence that we were in good hands.”

“These guys are in my words HEROS , my property manager called them to my house to unclog my 2 toilets and showers they find out where the problem at and started working non stop they did not even take lunch , there respectful and kind and they all speak English thank God , they brought there equipment and a big Team came out I was so relieved that they started working on the main lines that fast , there organized they know what the job is all about , you can ask them a question and they have the answer there strait forward ( I will always use there service they deserve a million stars thank you guys so much.”

“We called The Rooter Company and were lucky to have Jesus come out. He was right on time, super professional, and easy to talk to. He explained everything clearly and made sure we understood what was going on. It ended up not being a serious plumbing issue (thankfully!), but what really stood out was how honest he was. No pressure, no upselling — just straightforward answers. They’ve actually done drain line work for us in the past, and experiences like this are exactly why they continue to be our go-to plumber. It’s hard to find a company you can consistently trust, and we really appreciate the quality of service and communication every time. Highly recommend — and definitely ask for Jesus!”

“Very friendly and reliable employees. We called late at night and Daquan came out within a reasonable time. We couldn't find the Clean Out in the dark. But figured the issue and said the toilet would have to be removed. Came the next morning with 2 other technicians. All 3 were very respectful and very professional. Explained everything thourghly to where we could understand what was going on. I would HIGHLY recommend this company for your next plumbing needs.”

“The Rooter Company was a pleasure to work with. The service was prompt with transparency in their estimates. The work team was courteous and answered any questions I had throughout the process of the sewer relining repairs. The entire work crew, especially Brian and Eric , kept a positive attitude especially under extreme heat conditions. Thanks for a great job!”

“Daquan is amazing! He worked overtime to make sure he made it to my home as promised by his scheduled team! If u told me they would show up after 10 pm to make sure they honored commitment after a day of unexpected complications I honestly thought they would not then Daquan called me said he will be there! And he did! He is professional hard working and dedicated. His customer service is above and beyond! I recommend him and the company hands down!”

“Updated Review: This is the 2nd time leaving a review for the company. 2 days passed after you got service from the Rooter Company, my kitchen drain got clogged again, but the company sent us James and solved the problem right away under warranty. Thanks again for the prompt response and your employees' kindness and professionalism. Previouse Review: I want to express my sincere thanks to the company for providing such an outstanding customer experience today. They responded promptly to our call, sent out a technician, and provided transparent, honest pricing without any overcharging. It is rare to find a company so reliable and fair. A huge shout-out goes to Dequan, the technician they sent to declog our kitchen drain. He was incredibly professional, efficient, and determined to get the”

“How can I even describe the 5 star boutique service I received from Enrique! This gentleman was here for me from start to finish. He explained everything to me in way that I could fully comprehend. He was so pleasant and energetic and was a pleasure to have him at my house. Enrique is a powerhouse and virtually never even stopped to take a break(much to my dismay). The job was completed and I’m so pleased with his hard work. This young man has a work ethic that is off the charts. Rooters is so fortunate to have an employee such as Enrique!”

“This is my second post review. After Damian came out to fix my clogged sink. I received a notice from Anaheim utilities after they did my meter reading and they said because of the unsual high meter reading that there may be a possible plumbing leak in the house. I saw my water bill and it was almost $700 in the month of June. I called the rooter company for help to find the leakage and the sent a technician name James. This guy was honest and very transparent upfront. He inspected the plumbing in the house twice and found no leakage. He also did a diagnostic and pressure reading and found no leakage. He also tested the water meter and did the dial test and it passed. So I have no idea how my bill is $700. In the process right now with Anaheim utilities to figure out the problem. Thank you”

“Damian was very personable, efficient, and knowledgeable! We needed our dryer installed with all the hoses etc. and Damian did a great job. He explained what he was doing, the extra parts he needed to get, and double checked everything twice before leaving. He made the whole process very easy and he was very personable. If you ever need someone to install the dryer I would absolutely recommend him.”