Escudero Plumbing

Escudero Plumbing handles plumbing calls across Elk Grove. The crew takes on clog removals, hydro jet line cleaning, toilet pipe repairs, water heater flushing, and sewage backup fixes. Technicians named in the work include Jeff, Devaun Welch, Jed Beltran, and Mike Caspillo. They arrive for both routine service and emergency stops, working on septic systems and cast iron lines when those show up in the job.

Homeowners describe the same pattern of problems and fixes. One called for a clog that hydro jetting cleared, though a main plug remained and camera work the next day fell short, yet the office stayed in touch until it got sorted. Devaun Welch reached a home on a Saturday night after his shift and cleared a toilet pipe without delay. Jed Beltran handled a bathtub clog on a septic property, explained how cast iron catches debris more than other pipes, and pointed out which blockages were new versus old. The same tech later flushed a water heater, showed the sediment collected inside, and advised flushing every year or two. Mike Caspillo took a Friday night sewage backup call at ten, located a buried cleanout, and traced several problem spots under the house.

Response times stand out in the accounts. Calls at odd hours bring a quick text or callback with an arrival window, and techs often show up within twenty or thirty minutes. They state the price before starting, keep the talk direct, and finish the work without extra visits in most cases. The service reaches properties throughout the area and runs on regular hours plus after-hours availability when needed.

Feedback stays steady on speed and straight answers from the techs. The company carries a 4.8 Google rating across 456 reviews, with frequent notes on clear explanations and solid fixes that hold up. DIRT Score 4.7 from 456 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Very fast response time, got clog fixed but could not resolve main plug. Hydro jet cleaned out line. Problems occurred following day with cameraman, very disappointed. However, excellent customer service to resolve the unfulfilled services. Five stars for Jeff zero for cameraman.”

“I’m not usually one to leave reviews, but this experience truly deserves recognition. There’s nothing I value more in a company than exceptional customer service, and my recent encounter reinforced that belief. Devaun Welch came to my home on Saturday evening, even after his shift had officially ended. He arrived promptly and went straight to work on the toilet pipe issue I was experiencing. Devaun proved to be incredibly professional and efficient, treating the problem with the seriousness it warranted. His respectful demeanor and extensive knowledge were impressive and highlighted the high standards that Rooter Engineering upholds. I'm genuinely thankful I found this service, and I feel compelled to share my experience for anyone out there seeking reliable help. Devaun conducted a thorough inspection of the plumbing system and was able to pinpoint the underlying issue quickly. He was attentive and took the time to listen to my concerns, ensuring that I felt heard and understood. Before he left, he made certain that everything was resolved to my satisfaction. I truly appreciate the care and effort he and the team put into making sure the situation was addressed properly. This level of dedication has not only solved my problem but also built a strong sense of trust in their services. ~ Thanks so much yal!!!”

“Jed Beltran is absolutely wonderful!! I would recommend him to anyone needing plumbing assistance!! We had a shower/bathtub clog, and though we are on a septic tank property he was able to assist us with our issue. He was very thorough and knowledgeable, and he is an extremely hard worker. He cleared our clog, and even educated us on our pipes and our issues! He informed us on how our cast iron pipes catch easier than most, and after clearing our issue he was even knowledgeable enough to know what was a recent clog, and what may be attributed to previous home owners. Thanks Jed! He is seriously the best! Your company should seriously reward this guys for absolutely exceptional service!!!”

“Jed from Rooter Hero Plumbing was very professional and pleasant. For my scheduled appointment, he called early to let me know he would arrive in 15-20 minutes. He arrived promptly and told me the cost for the work before proceeding. It was a bit pricey even with a coupon. I agreed and he quickly went to work. I was pleased the with the service provided, water heater flushed. Jed said there was quite a bit of sediment collected. He recommended flushing be done every 1 to 2 years. Job well done but I recommend calling around for the price that is agreeable to you. In the long run, regular flushing preserves the life of the water heater and spares the expense of buying a new one.”

“Mike Caspillo is great! At 10pm last night (a Friday night) I had sewage backing up in all bathrooms in the house. I called Rooter Hero right away and was greeted by a very nice woman who said she’d see if anyone was available and report back in 10-15 minutes. After 5 minutes I got a text that Mike was on his way, followed up by Mile calling me as well to say he’d be here in 25 minutes. Once he got here, we spent a bit of time trying to find the clean out which had been buried under dirt and rocks - I recently moved into the house and didn’t know where it was located. We then looked through the rest of the plumbing under the house and he quickly identified numerous problem areas that weren’t discovered in our recent home inspections and immediately knew what the best solution was. He was able to get water flowing through the system again set up a follow-up meeting the next morning at 9am, where he and Greg showed up 10 minutes early. My experience has been great from the get-go. Mike had a great attitude throughout, even given the hour (midnight on a Friday). On top of that, he took the time to explain things to me in detail, which I really appreciate. It was clear both Mike and Greg know their stuff, and I appreciate that they were focused on the solution to the problem and not just quick fixes. While I’m going to get a second quote, this is primarily for peace of mind - my wife and I have a rule that we have to get a second quote for any services/projects over a certain amount due to an unrelated past experience (locksmith) where we were taken advantage of. I have no doubt we will be proceeding with Greg and Mike for the fixes to our system.”