All Star Plumbing
Plumber · Fairfield, CA
License
#868552
About
All Star Plumbing takes care of plumbing jobs around Fairfield. Their work covers backflow testing and replacements, leak detection, fixing bathroom sink leaks, putting in new faucets, and clearing sewer lines clogged with rocks or other material. Reviewers mention Sam handling backflow projects from start to finish. Tracy handles calls in the office and Ann assists customers in the small showroom. The company answers the phone with a live person instead of routing everything through an automated system.
Customers describe jobs where multiple backflows needed replacement and Sam walked through each step while giving advance notice if the price might shift. Leak detection came up in one case where the cost ran higher than expected but the crew stayed friendly and finished the repair. Bathroom sink leaks and faucet swaps got handled the same day after the call, with the plumbers explaining the work as they went. A sewer line flush removed a rock backup that another outfit had left behind, and the crew checked in at each stage until the line ran clear again.
They show up on time and keep homeowners updated on the daily schedule. Sam stays in touch during backflow work and makes sure there are no price surprises once digging starts. Office staff like Tracy come across as professional on every call. Jobs wrap up without long delays, and the crew explains the cause of each problem before they fix it. Service stays local to the area with quick response when a leak or clog shows up.
Reviewers keep coming back to the same points about prompt arrivals, clear explanations, and steady communication throughout each job. They note the efficiency on sink repairs and sewer clears along with the lack of unexpected charges. The Google rating sits at 4.9 from 123 reviews. DIRT Score 4.7 from 123 reviews on Finds.
DIRT Score Breakdown
123 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Very professional. Technicians were prompt, courteous and very proficient. They kept me informed of their daily timetable and finished the work on a timely basis. I would highly recommend them.”
“Just recently we had to replace multiple Backflows and Sam from Allstar made the process as easy as possible, he was very communicative, on time, explained exactly how they would do each, and why. If there were a chance that the proposed bid could change in price once they started in on the job , he would let us know ahead of time so that there were no surprises! I also want to mention Tracy , she works in their office , she was very nice and professional each time I would call in! I would highly recommend Sam from Allstar if your Backflow needs testing, and/or repairs!”
“The leak detection was a bit more than I expected but the service men were very friendly and they got the job done. I have Reliable come out twice a year to do maintenance on my furnace and air conditioning system. They are very professional and the cost is very reasonable . I have been using them for about 25 years and have been very happy!”
“I've called Allstar Plumbing twice for bathroom sink leak and faucet replacement and both times a "real" person responds on the phone and I've seen a plumber within the day. They were extremely efficient and helpful, explaining everything and being very cordial. I think I might find a cheaper plumber but I've never had the response and immediacy with anyone else and this alone is worth paying a little more. I love talking to an actual person when I call, instead of making an impersonal appointment online or to an answering service. And they do not make you wait. Allstar Plumbing is an excellent service minded company! Also, I love their small showroom and Ann is very helpful.”
“The team I worked was exceptional. I needed an extensive cleaning and flush of rocks backed up in the sewer line at my condo. Everything was done professionally, as they kept me updated every step of the way. They did the work that another plumbing company failed to do. I will exclusively be using All Star plumbing for any and all plumbing needs from now on”
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