Facilities Plumbing & Drain

Facilities Plumbing & Drain runs as a family-owned plumbing outfit based in Hayward that covers the Bay Area. Robert handles the main operations and sends crews out for drain cleaning, hydro jetting, sewer replacement, general plumbing repairs, water heater work, leak fixes, sump pump installs, air and gas line jobs, pressure washing, commercial plumbing, and 24/7 emergency calls. The company lists a two-year warranty on many jobs and offers free quotes or inspections to start.

Homeowners call them for underground leaks that get located and repaired the same day, repeated drain clogs that need clearing fast, sewer lines that back up and require quick troubleshooting, sump pump setups to keep basements dry after past flooding, and ADA toilet replacements that demand precise fitting. Crews named Erick, Yonathan, Frankie, and Francisco show up for these fixes, handle the equipment on site, and finish with water flowing again or the new unit working without leftover mess. One commercial job for a large manufacturer wrapped up after extra effort on a bigger project scope.

They respond fast, often arriving early or right on schedule after the first call, keep pricing clear with no added fees once the work starts, and stay respectful inside the home during every visit. Service runs across the full Bay Area with same-day options for many drain and leak calls, and Robert coordinates the schedule so jobs move without long delays. Reviewers note the crews explain the steps before starting, leave the area clean, and stick to fair costs that match the work done.

Google shows a perfect 5 from 109 reviews with steady praise for speed, straight talk on prices, and solid results on both home and commercial sites. DIRT Score 4.9 from 109 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Quick, professional and reasonable price! Awesome owner and technicians. we had a under ground leak in the front yard, they helped us located the leaking area and fixed in one day! what a reliable and efficient team. Thank you!”

“Facilities has come out for our drain issues twice, and I highly recommend them. On the recent job Erick came out 40 minutes before the scheduled appointment and showed how knowledgeable he is in his work. Also very respectful of the home and friendly!”

“I had an excellent experience with this plumbing company. From the moment I called, their customer service was professional, responsive, and easy to work with. They scheduled my appointment quickly and arrived right on time. The plumber was knowledgeable, honest, and took the time to explain the issue in detail before starting the work. The repair was done efficiently and with great attention to detail, and everything was left clean and in perfect condition afterward. What really stood out to me was their transparency in pricing—no hidden fees, and everything was clearly explained upfront. It’s not easy to find a company you can trust, but this team definitely exceeded my expectations. I highly recommend them to anyone looking for reliable, high-quality plumbing services. I will definit”

“I don't usually post on Google but I know real good professional service when I receive it. Facilities Plumbing is a pleasure to work with and I highly recommend them. Thank you for your work ethic.”

“Facilities Plumbing is by far one of the best companies I’ve dealt with. Reliable and quick service. Very good pricing. Two thumbs up.”

“Robert and his team were extremely responsive. Work has been reliable. Very professional and reputable. Price is reasonable. We will definitely use them again.”

“On behalf of one of the largest manufacturers in Silicon Valley, we would like to say thank you to Facilities Plumbing and Drain team members who went above and beyond to complete this project for us. We truly appreciate the hard work and dedication involved with our project. We will definitely use Facilities Plumbing for all our plumbing needs.”

“I want to express my complete satisfaction and thankfulness to facilities Plumbing for doing a good job on installing my ADA toilet. In particular, their Plumber named, Yonathan was extremely pleasant, professional and did an outstanding job! He was very friendly and knowledgeable in all aspects of the job. I would highly recommend Facility Plumbing and in particular Yonathan!! Thanks Yonathan and Robert for a job well done! Charles U.S. Navy Retired”

“Robert was quick at sending out one of his staff to help me with a clogged sewer line. Yoanthan was friendly and helpful. Quickly troubleshooted the issue and got his equipments out and started working on the problem. Job was completed and water was flowing within a couple of hours.”

“We spent last winter with a basement full of water, so this year we decided a sump pump would be a good idea. We contacted Robert at Facilities Plumbing, who came and inspected the property, made recommendations, and was friendly, thoughtful, and an excellent fellow all round. And then come the time of the work, Frankie and Francisco arrived, reviewed the job and then quickly, cleanly, and highly professionally went about their business. The work was done to an impressive standard - neat, tidy, and solid - and they left our basement cleaner than it was when they started! A very good experience all round.”