Monarch Plumbing And Rooter Inc

Monarch Plumbing And Rooter Inc runs plumbing work out of Hayward and covers Alameda, San Mateo, and Contra Costa Counties. They handle residential and commercial jobs that include trenchless sewer lateral replacements, drain cleaning with inspections, sewer camera work, water heater service and installs, house repiping, water line repairs, gas line work, faucet fixes, leak repairs, and 24/7 emergency calls. The business lists itself as a licensed Bay Area operator that takes calls for estimates and keeps service available around the clock.

Homeowners describe sewer camera inspections that spotted issues and led to targeted fixes on leaky showers and faucets by Ely. Cruz handled morning calls for quick assessments that wrapped up in under an hour at lower cost than prior quotes. Water heater swaps, full drain replacements in older homes, utility sink installs, and small leak repairs came up multiple times, with crews leaving no mess and finishing properly. Jack and Jesus set up leak detection systems after explaining steps, while Jack and Kelvin repaired a toilet in fifteen minutes instead of replacing it. Eli and his crew handled repeat visits for various issues, and Cruz cleared a tenant shower drain ahead of schedule.

Response times stand out in the accounts, with callbacks inside thirty minutes and same-morning arrivals on many jobs. Technicians explain options clearly, send written estimates, stay on time, and charge fair rates that often beat earlier bids. Work covers slab homes without crawl spaces and older properties, with crews described as straightforward and easy to deal with. Service stays within the listed counties and includes both planned maintenance and sudden calls.

Reviewers keep returning to the same points of honesty, speed, clear talk, and solid results across hundreds of jobs. The business earns a 4.9 Google rating from 395 reviews on those themes. DIRT Score 4.8 from 395 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Monarch Plumbing has been servicing my home for more than 5 years. They recently did a sewer lateral camera inspection on my home and fixed a few leaky shower/faucets. sThey are professional and prompt. Very easy to work with, respectful and easy going. When I asked questions, they are patient in explaining to me the work they're doing and the line items. Thank you Ely and the other gentlemen.”

“I called Monarch in the early morning and they were able to send out a technician that same morning. Cruz came out and assessed the situation right away. Work was done in less than an hour and at half the price from the previous company. The quality of work and customer service were outstanding. Highly recommend and it’s a family owned business!”

“We have hired Monarch Plumbing on multiple occasions. Today they replaced a nonworking water heater in a fast, friendly and efficient manner. Previously, they completely replaced the ancient drains in our house, installed a utility sink, and fixed many small nonworking or leaking items. In all cases, the work was done properly and efficiently. Their plumbers have always been completely honest, communicated clearly, did what they said they were going to do, never left a mess and were great guys to hang out with even though no one wants plumbing problems.”

“Excellent! I had a water leak detection system set up in a very old house. The plumbers,Jack & Jesus, were great. They were very personable and straight forward. They explained the process and asked for our input before installing the device, which I really appreciated. I have stopped looking for plumbers and will definitely use Monarch plumbing again.”

“Honest, awesome and fast service. Our toilet was acting up and another company said it needed to be replaced, but Jack and Kelvin were able to repair it within 15 minutes saving us more than $500. Monarch also just did a lot of work at my parents house (replacing 3 old toilets) and the work was amazing- and again at a great rate. I would definitely, 100% recommend Monarch plumbing to anyone- they clearly respect and care about their customers.”

“We live in an older home in Hayward that is built on a slab with no crawl space which means plumbing issues are a bigger headache (and more costly) than a home with a crawl space. Our hallway bathroom had a clogged and cracked P-trap along with a very slow draining bathtub. I messaged Monarch Plumbing and received a response within 30 minutes. I told them my availability for a consultation and they were able to accommodate with no issues. Jack was the service advisor that came out to meet with me and check the issues that we outlined. He explained the various options that were available to fix the problems and sent an estimate that outlined the various work that they could do as well as combining multiple repairs with the sink and installing a garbage disposal that I wanted replaced.”

“These guys are great! I’ve had Eli and his crew out a couple times for issues and they are always awesome. They get right to it, no fooling around, very friendly and professional. I will always use Eli and his Monarch crew, no hesitation, very highly recommended.”

“Excellent Service! Eli is My New Go-To Plumber I highly recommend Eli! He is a fantastic plumber who provided quick service and exceptional work at a very fair price. I first hired Eli to replace two toilets in my home. The installation was quick, clean, and perfectly done. The work was absolutely great, and I was impressed by his professionalism. More recently, I had a much more stressful problem: a water leak under the house. I called him, and he was incredibly responsive. He showed up right away—it didn't take him a lot of time to arrive, which was a huge relief given the severity of the issue. He quickly diagnosed the leak and got it fixed properly. Not only was the quality of his work great on both occasions, but his pricing was awesome. It's rare to find someone who is both highly sk”

“Cruz was quick and efficient and unclogging my tenants shower drain really appreciated, fantastic attitude, and he even came early. Multiple times I have had nothing but positive experiences with Monarch Plumbing and all their staff both in the office and onsite. Highly recommend.”

“I had an excellent experience working with Jack Andrade from Monarch Plumbing. He was punctual, professional, and extremely knowledgeable. Jack quickly diagnosed the issue, explained my options clearly, and completed the repair efficiently with great attention to detail. It’s rare to find someone who combines technical skill with such friendly and respectful service. I highly recommend Jack and Monarch Plumbing to anyone who wants reliable, top-quality plumbing work done right the first time!”