Amigo Rooter & Plumbing

Amigo Rooter & Plumbing takes on plumbing jobs around Livermore. The crew handles calls for clogged kitchen sinks, leaks near water meters, and bigger sewer line work. Technicians named Edgar, Augusto, Bill, Maxx, and Max show up to diagnose issues like faulty union joints and get repairs moving. Reviewers note that the team works on both quick fixes and more involved replacements, with past jobs including trenchless sewer line replacements that left customers satisfied with the outcome.

Customers describe the same types of problems coming up again and again. A backed-up kitchen sink that sent water the wrong way got cleared after Bill took the details over the phone and Max arrived to finish the job while keeping the workspace clean. Leaks at the meter led to a fast diagnosis of the bad joint and part, though one homeowner felt the quote landed high for the scope. Seniors and families mention Augusto returning for repeat visits, sometimes with a newer helper, and taking time to walk through what went wrong without rushing.

The crew gets back to people the same day or within the hour after a call comes in. Reviewers say Bill and others answer questions in plain terms and keep homeowners updated as work progresses. Most note fair pricing and solid attention to detail, with the team leaving areas tidy and letting customers watch or ask without pushback. Service stays local to the area and runs on the hours that match typical daytime calls.

Ratings sit high across hundreds of reviews, with repeated notes on quick arrivals, clear explanations, and reliable results even when a job involves extra steps. A few point out price surprises on smaller repairs. DIRT Score 4.6 from reviews on Finds.

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“Edgar and Augost were amazing! They got the job done quickly and efficiently, and their level of professionalism was outstanding from start to finish. They were knowledgeable, respectful, and took the time to make sure everything was done right. The pricing was honest and fair, and the quality of work exceeded my expectations. I would highly recommend them to anyone looking for reliable service, honest pricing, and amazing workmanship. Thank you both for a great experience!”

“Edgar and Augusto were great from start to finish. Edgar really went the extra mile and took the time to answer all of my questions and explain everything clearly. Both were professional, friendly, and easy to work with. I truly appreciated their honesty and attention to detail. I would highly recommend them to anyone looking for quality plumbing service.”

“Mixed Experience – Great Past Work, But Disappointed This Time I’ve worked with Advanced Plumbing and Rooter Service before and had a great experience with a major trenchless sewer line replacement. That job was handled professionally, and I was very satisfied with the outcome and pricing. Based on that, I called them again when I noticed a leak near the water meter. Bill responded promptly and scheduled a technician named Maxx to come out the next day. Maxx arrived on time, diagnosed the issue quickly, and identified a faulty union joint and another small part that needed replacement. However, I was shocked when the quote came in at $2,200 for what seemed like a relatively minor repair. To be sure, I contacted another licensed plumber who had done previous work for me, and their quote was significantly lower for the same job. I decided to cancel the work with Advanced Plumbing and Rooter Service. Unfortunately, I was still charged $460.22 for the visit, which included: $26 trip fee $60 for parts $125 service fee $275 for a small digging effort While I understand that diagnosis and travel shouldn't be free, this felt excessive for what amounted to a brief inspection and minor digging. It left me questioning the pricing practices in the plumbing industry, where homeowners often have little recourse or transparency. I’m sharing this review not out of frustration, but to help others make informed decisions. Advanced Plumbing and Rooter Service has done excellent work for me in the past, but this recent experience was disappointing and felt overpriced.”

“I have used them twice. I believe it was Augusto that came out both times. The second time he had a newbie. Both were absolutely amazing. Being a senior, I'm hesitant to have any repair services done at my home due to past aggression and intimidation I've experienced in the past. 1) At my door 45mins after placing my call for service 2) They didn't mind me asking questions. Very thorough in explaining what was wrong and keeping me informed about any problems they encountered during the service. 3) Comfortable with them having access to different rooms unsupervised, etc. 4) They didn't mind my 14mo old grand daughter showing an interest in their work from a distance. 5) To say they were professional is an understatement. Advanced has a customer for life.”

“Our kitchen sink was clogged and water was coming back up. Bill returned my call at the start of the day and was very detailed with understanding our issue and layout. Once Max should the professional manner continued. Max was very thorough on explaining everything to me. He kept his working area very clean as if it was his own house. I would definitely recommend Advanced Plumbing!!”