East - West Plumbing

East - West Plumbing handles plumbing work in Livermore. They take on toilet repairs that expand into flange replacements, water heater installations, and estimates for multiple issues around the house. Customers note the crew cuts out old cast iron flanges at the elbow and installs new plastic ones to get a level seal. Techs like Francis, Giovanni, Jose, and Rogelio show up to troubleshoot leaks, replace parts that are not standard stock, and finish the job including patching sheetrock where they cut in.

Reviewers describe jobs where the flange sat uneven and let water seep, or where a water heater swap ran four hours straight in high heat. One crew found extra problems under the floor that other bids missed and fixed everything in a single visit. Another customer got three repair options within twenty minutes after the first tech checked stock and confirmed the main part was already on hand. Estimates came back with some prices reasonable and others higher, yet the office kept the process moving.

They respond inside the first hour of a three-hour window, call or text at each step so the homeowner knows when to expect arrival, and send techs who stay polite while they work. The office tracks down non-shelf parts quickly and gives clear explanations before any work starts. Service stays local to Livermore and nearby spots, with crews that keep the site clean and finish on the schedule they set.

The Google rating sits at 4.9 from 1333 reviews, with repeated notes on steady updates, on-time arrivals, and solid fixes that hold up. DIRT Score 4.9 from 1333 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Barnett Plumbing was truly a lifesaver for us. What we thought would be a simple toilet repair quickly turned into a much bigger issue that definitely required real expertise. Our cast iron toilet flange was no longer level with the floor, which meant the toilet couldn’t sit properly or create a proper seal. We got several bids and explored different solutions, but Barnett clearly stood out. They offered the most thoughtful and long-term fix : cutting the flange at the elbow and fully replacing it with a new plastic flange. Along the way, they also discovered additional issues under the house that others had completely missed. In the end, they addressed multiple problems in one visit—and did it all the day before Christmas Eve! We’re incredibly grateful for their thoroughness, honesty, and professionalism. Highly recommend Barnett Plumbing if you want the job done right. We had Alberto, and he was fantastic! He was incredibly thorough and took the time to clearly explain every option we had, especially as new issues came up. We truly appreciated his patience and transparency throughout the process.”

“Francis was great! He was polite, knowledgeable and patient. Our request was to determine and give estimates on a variety of plumbing issues. Some estimates were reasonable and others were high. We are working through them now. We also understand that the prices are set by Barnett and not Francis.”

“Barnett Plumbing was outstanding! Their communication was excellent: they called and texted every step of the way so I always knew when to expect them. The technicians were professional, respectful of my time, and did a great job. I highly recommend them!”

“Giovanni was at our door within the first hour of the 3hr window and it didn't take him long to troubleshoot and explain the issue clearly. Working with their office It would involve replacement of some parts that are not off the shelf - (which I fully expected before callingfor an app. The thing I appreciate is that within 20min they had 3 options for me that would work well with my time line. So while I'm writing this Juanita calls me from their office that they happen to have the primary part on hand - so somebody actually took the time to look - really saves me - how cool is that! The next day Jose was at our door on time and made the repair including restoring the cut sheetrock ready for the texture and paint all relatively quickly. Great to have a plumber with his years of experience. The next morning I received a call from Tristan to review what had been done, where there would be some cost savings for me thanks to how Jose did his repair and how things would move forward. It's been a great company to have working with us. Thanks Barnett!! Mike”

“Excellent Service!!!!!! Rogelio did an amazing job. He worked his butt off by himself installing our water heater for the past 4 hours in 96 degree heat. Very nice and a pleasure to work with. All of our dealings with Barnett have been exceptional, very courteous and professional employees. We will always go with Barnett for any plumbing needs.”