Dif Plumbing Inc

Dif Plumbing Inc handles plumbing calls across Long Beach and nearby spots in southern California. They send crews for garage leaks, water heater replacements, stubborn drain clogs that need wall access points added, and sewer lateral repairs that require city permits. Technicians named Joseph, Donny, and Chris show up on these jobs, handling the on-site work from diagnosis through finish.

Homeowners describe calling about sudden leaks where the crew tests faucets in sequence until the source shows, then quotes for opening drywall to reach the pipe. Other jobs involve fast water heater swaps with clear steps on how to keep the unit running right and a clean site left behind. Tough clogs sometimes lead to cutting walls for proper cleanout ports that should have been there from the start, and crews finish without extra debris around.

Dispatch moves quick on urgent leaks after the first call, with same-day tech arrival in many cases. Follow-up on invoices or project status can stretch out though, with some subcontractors and customers noting repeated attempts to reach managers without replies. Work covers areas like Artesia when permits come into play, and crews focus on getting the plumbing fixed to city standards where required.

The record sits at a high level from hundreds of reviews, with steady mentions of prompt scheduling and solid on-site results mixed against occasional gaps in closing out jobs or payments. DIRT Score 4.7 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“A friend recommended Prodigy to us so I called them when there’s a leak in my garage. Their call center is very responsive and dispatched a technician quickly since I mentioned the case is urgent and the leak might be on the water supply pipe. They mentioned that they’re going to do a free diagnosis. When the technician arrived, they did the diagnosis by turning on those faucets one by one. We started to see the leak after they turned on a bathtub faucet which is the furthest one from the leak site so we can’t imagine how the leak could happen from it. The technician mentioned that they need to open a hole at the leak site on the garage drywall and it takes $425 to open the hole. I asked if they need to open more holes and do they charge for every hole opened if the first one didn’t tell the leak site. They confirmed more holes might be opened and each one takes $425. I asked for the estimate on the overall cost for diagnosis or a cap. They confirmed there’s no cap and the cost could be above $5000 for diagnosis with holes. The price is unacceptable because I know it’s very easy to open the garage drywall with a knife since it’s wet. The technician told me I may open the holes myself and call them later if I found the leak. I called another plumber who opened the garage drywall in about 5 minutes with a knife and saw the leak pipe is the hot water supply line for the kitchen. They opened another hole upstairs in a few minutes and found the leak site. It’s a waste of my time waiting for Prodigy’s technician and the “open each faucet” diagnosis that I can do myself. Asking for $425 for opening each hole and having no caps on the diagnosis is a red flag.”

“We were hired by Prodigy earlier last year to perform a sewer lateral repair in the street. They did not have have the proper license to perform such work this is the reason they reached out to us. We perform these for several different plumbing companies in southern California. During the process Joesph and Donny were our contacts. Job entailed pulling a permit from the city of Artesia and performing the work to city standards which we did. After completion invoice was submitted and no response on several occasions. My company even offered a small discount to pay the bill but no response to this day. Any contractor or customer I would beware of this company in the future.”

“My water heater went out unannounced. Prodigy was my first call and they had me scheduled for a new install within 30 minutes. Their technicians were knowledgeable and friendly. They explained how the new system worked and how to properly maintain it. They left the job site clean. I would definitely hire them again”

“We had a difficult clogged drain situation that required cutting into the wall to install a clean out port that should have been installed when the original plumbing was installed. The Prodigy team did a fantastic job and left no mess. Great work!”

“We hired Prodigy back in April to install two AC units with linear registers, and to this day, the project remains incomplete. Despite multiple attempts to get in touch—including calls, texts, and emails to their managers, Joseph and Chris—we have received no response. The lack of communication and accountability is extremely frustrating and reflects poorly on their business. At this point, I would be very hesitant to work with Prodigy again or recommend them to anyone.”