Durham Plumbing & Rooter Solutions

Durham Plumbing & Rooter Solutions takes care of plumbing work around Pleasanton. Vernon runs the operation and handles main line repairs, drain blockages, pipe fixes, faucet replacements, water heater troubleshooting, and burst pipe jobs. Reviewers note that he shows up for both routine calls and urgent situations, often working alone or with a small crew to get lines cleared and leaks stopped.

Customers describe jobs like fixing a bulge in a main drain line, clearing a sewage blockage by pulling a toilet and snaking thirty feet out, replacing a kitchen faucet in a tight cabinet space, stopping leaks under a house, sorting out fluctuating hot water temperatures over multiple visits, and repairing a burst pipe along with a broken outdoor bib. Vernon often spots extra problems during the work, explains the options with worst case costs, and finishes so the original issue stays fixed without callbacks. Reviewers say he protects floors during indoor work and tests everything before leaving.

He answers calls and texts quickly, arrives the same day or within ninety minutes on emergencies, lays out pricing clearly from the start, and keeps charges fair without surprises or extra markups. Work happens around customer schedules with no vague estimates or delays, and he returns on follow up visits even when the fix takes time. The service stays local to the area with a focus on straightforward communication throughout each job.

The company holds a five star Google rating from thirty two reviews. Reviewers keep bringing up how Vernon stays professional, thorough, and respectful of the home while delivering honest work at competitive rates. DIRT Score 4.6 from 32 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We have been using Durham Plumbing and Rooter a ton for our property management business. Vernon is super professional, honest, communicates well, dependable, and hard working. This is HUGE for us, as we can not always go to the houses to inspect every repair. They do it right the first time, and stand behind their work. Pricing is also very competitive. I can not recommend them enough for any and all of your plumbing needs.”

“We hired Durham Plumbing and Rooter Solutions to fix a bulge that had developed in our main line drain - not a small job. From the first call, Vernon was prompt, clear about pricing, and easy to work with around our schedule. No runaround, no vague estimates. What stood out most was what happened during the work. While his crew was already down there, Vernon flagged a separate issue that could have undercut the whole repair down the road. He didn't just mention it - he explained the options, gave us honest worst-case numbers, and made it obvious he was trying to do the job right, not pad the invoice. That distinction matters. His team was professional start to finish, and when the work was done, they stayed an extra hour to clean up and monitor the system before calling it a day. That's ”

“Vernon was incredible - he was able to come out same day and address a leaky pipe that made a mess under our house. He was responsive, professional, and got everything diagnosed & resolved in one visit. Overall, I was really impressed and will definitely use him again.”

“We had an emergency situation with a blockage in our main sewage line that could have caused a serious backup in the house, and I’m so grateful for the prompt and professional service we received. Vernon arrived within an 90 minutes of the call, clearly explained the possible solutions and costs upfront, and got to work right away. He needed to remove the toilet to snake approximately 30 feet into the outdoor pipe, which he did very carefully—protecting our floors and keeping everything clean throughout the process. He worked efficiently, resolved the issue completely, and truly saved the day. On top of that, he had a great attitude—polite, calm, and clearly very skilled at what he does. I wouldn’t hesitate to call again and highly recommend his services to anyone needing a reliable and”

“I called Durham Plumbing about a month ago to replace a leaking kitchen faucet. The access under my cabinet is a very tight area, but Vernon was still able to get in there and get the job done. No issues, no complaining — just handled the work professionally. Pricing was fair as well. Fast forward to today, I had another issue with a leaking faucet in the front yard along with a sticking shut-off valve. Vernon came out, got everything installed, and leak-tested everything to make sure it was working properly. Vernon will definitely be my plumber moving forward. Thanks again for the great work, honesty, and professionalism!”

“Vernon and his team were efficient, communicative, knowledgeable and did the job at a very reasonable cost. Would absolutely work with them again for plumbing needs!”

“Huge thank you to everyone who recommended Durham Plumbing and Rooter Solutions. Working with Vernon has been a great experience. We were dealing with frustrating hot water issues where the temperature wasn’t hot enough and kept fluctuating between hot and cold. Vernon was quick to respond and came out multiple times to help troubleshoot, ultimately identifying multiple causes over the course of 3 visits. What really stood out is that two of those visits he didn’t even want to charge me, though I insisted on paying him for his time. Vernon is easy to communicate with, super responsive to calls and texts, never overcharges or oversells, and genuinely wants to provide excellent service. That kind of integrity is rare and so appreciated. He’s been amazing to work with, and I honestly can’t ”

“Outstanding service from Durham Plumbing & Rooter Solutions. Vernon did an excellent job repairing a burst pipe and a broken water bib at my home. His response was incredibly quick, and the turnaround time was impressive—exactly what you hope for in an urgent situation. Vernon was professional, knowledgeable, and straightforward throughout the entire process. Most importantly, the pricing was extremely fair, with no surprises. Quality work, honest service, and great communication from start to finish. I highly recommend Durham Plumbing & Rooter Solutions to anyone looking for reliable and trustworthy plumbing services.”

“Our technician Vernon was excellent. Communicated with us well, was very thorough, and extremely knowledgeable. Very respectful of our home. We will most definitely be calling for any future needs. I highly recommend. You will not be sorry.”

“Vernon helped diagnose and repair a leak where other plumbers could not. He’s a nice change from large corporate plumbing companies. He is knowledgeable and hardworking. Highly recommend.”