Galaxy Rooter

Galaxy Rooter and Plumbing handles plumbing work in Pleasanton and the wider Bay Area. This family-owned outfit has over 30 years in the trade and covers repairs on kitchen and bath fixtures, toilets, water heaters, drain lines, sump pumps, water lines, gas piping, and sewer issues. They also do drain cleaning with video inspections and hydro jetting, plus water heater installs for homes and commercial spots. The company runs 24-hour emergency calls and lists services like faucet replacements, backflow testing, and main line stoppages.

Customers call them for clogged toilets that other shops cannot reach for days, water heater failures that need same-day attention, leaking water lines between the street and house, and whole-home main stoppages. Darko has shown up to replace old toilet units, clear simultaneous clogs in showers and sinks, fix visible pipe leaks with clamps, and clear roof drains on short notice. Reviewers note he arrives when promised, explains the fix and cost up front, finishes the job, and leaves the area clean. Some mention repeat visits for commercial building drains and residential pipe work that stayed fixed afterward.

They answer calls on weekends and holidays, often reaching the site within an hour or the next morning after the first contact. Darko and the crew keep prices reasonable compared with quotes from other outfits, and they rearrange schedules to handle urgent leaks or stoppages without long delays. Service stretches across the Bay Area with same-day or next-day options for most jobs, and they provide a warranty on certain repairs like main line work.

Google shows a 5 rating from 18 reviews, with repeated notes on quick arrivals, straightforward pricing, and solid results from Darko on both home and business calls. DIRT Score 4.3 from 18 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Five-star service from Galaxy Rooter & Plumbing! We were dealing with ongoing toilet issues, and they were able to diagnose the problem immediately. They replaced our old units with high-quality replacements quickly and efficiently. It’s rare to find such a combination of expert knowledge, fair pricing, and a fast response time. They were a total pleasure to work with—don't waste your time calling anyone else!”

“We called this plumber for an emergency water heater issue. He responded quickly and arrived exactly when promised. He carefully explained the problem and gave us a clear price estimate before starting. The work was done efficiently and professionally, and he cleaned the area afterward. The cost was fair for the quality of service provided. We are very satisfied and would highly recommend him to anyone needing plumbing services. Ask for Darko; he is the best!”

“Galaxy does great work and is quick to respond (even on weekends). We've had him come out 3 times and I've never had a problem, I highly recommend them!”

“I've relied on Galaxy Rooter Plumbing for all my plumbing needs. Darko's expertise, punctuality and reasonable pricing have earned my loyalty. From water heather replacement to pipe clearing, Darko never disappoints.”

“Drako is a great guy. I have called him a couple times over the past few years and he is prompt and responsive. He does good work fast. I will definitely call him again in the future.”

“One of the toilets in our commercial building could not be unclogged. I called several different local plumbers, however no one could get out here for a few days. As soon as I called Galaxy, they came out within 1 hour and fixed the problem for me. Also, at a very reasonable fee. Much less then I was quoted by other companies who could not come even come out for days. I definitely would recommend.”

“Darko's customer service skills and work is very admirable. He's our go-to for our commercial and residential plumbing issues. Great and honest prices. I highly recommend Galaxy Rooter Plumbing.”

“I called Galaxy Rooter when I discovered my waterline was leaking between the street and my home. The meter was spinning and I am responsible for the bill and I was dialing up companies at 4 pm on Martin Luther King Jr day 2015. Galaxy answered and said they will come by the next morning. In the meantime EastBayMud came and turned off the water supply to my house. Darko came by the next morning and assessed the situation. There was a visible leak not far up the line. He gave me a couple of options, and I chose to fix the leak immediately so I could get water back on. He was able to rearrange his schedule and fixed the leak then and there with a banded clamp. I arranged for him to return and replace the rest of the line because I saw how rusted and deteriorated it was and I decided i”

“Immediate, really great service! Friendly, professional and solved the problem right away. All toilets, showers and kitchen sink were clogged simultaneously on a Sunday and when I called, Darko came out within 90 minutes and stayed until he found and fixed the problem. Will absolutely call him again for any plumbing or pipe issues in the future!”

“I had a miserable whole house main stoppage issue and I called Darko Poljakovic (that's his name) on a Saturday night at 8:30pm and by 8:30am the next morning (Sunday!) he rolled up to the house. He was very thorough and was up on the roof in a flash going down the main pipe on the roof. Half an hour later we were running every faucet, shower, bathtub simultaneously and flushing toilets all at the same time. Mission accomplished and a 180 day warranty. Happy wife, happy life. Call Galaxy Plumbing; they deliver service.”