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Bullhead Plumbing

Plumber · Redding, CA

Residential
Active

License

#799906

About

Bullhead Plumbing takes care of plumbing work around Redding. Holly runs the operation and the crew handles leaks in pipes, water heater swaps, drip line repairs on watering systems, and general maintenance calls. Reviewers mention technicians like Will, Kelley, Jesse, Jose, and Gino showing up for these tasks, with the company also known at times as Edgewood or EW Plumbing in customer notes. They cover standard residential jobs such as fixing connections to outdoor systems and replacing old units that have failed.

Customers call when pipes leak into garages or watering setups break down. One job involved a pipe tied to a drip line where the plumber got approval to finish the full repair after bringing the right parts. Another covered a water heater change that went wrong when the old unit leaked across floors and the new install left the shutoff hard to reach. Maintenance requests sent through portals get picked up fast, with follow-up work completed that prior visits missed. Reviewers note both solid fixes on holiday emergencies and one case where a replacement left damage from an unnecessary cut and a crushed pan.

The crew answers calls quickly, including late on New Year's Day and after weekend requests. They send texts to confirm arrival times and keep owners informed during the job. Work happens in homes across the area with plumbers available outside regular hours when needed. Pricing and scheduling come up as straightforward in the accounts, and crews bring their own tools rather than relying on homeowners for help.

Google shows strong marks overall with most reviews praising speed and skill on repairs. A smaller number flag rough handling during installs. Recurring comments cover clear communication and getting the problem solved without extra visits. DIRT Score 4.4 from 108 reviews on Finds.

DIRT Score Breakdown

Google

108 reviewsView on Google →

4.7

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Will with Edgewood did a fantastic job. He was professional, efficient, helpful, and courteous. I’d recommend using Edgewood and especially for all plumbing needs.”

“Kelley came to fix a leaking pipe connected to my watering system. I also asked if it is possible that she can fix part of the watering drip line system. I have all the parts and it's an easy process. She said she has to ask permission first to her manager as they normally don't do watering drip line system. The request were granted. She did an excellent job! Good at what she does. Professional, high skilled and with awesome personality. I'm so happy for her and all the crews, to name a few Jesse, Jose and Holly the owner, they're are all amazing in so many ways. This is a top notch company. Highly recommend them!”

“Gino is about the most unprofessional trades worker one could imagine. He replaced a water heater in my apartment. Shows up unannounced, knocks like he's owed money and didn't introduce himself. He didn't close the valve on the old water heater after "emptying" it and dragged it through my home leaking water everywhere, instead of closing the valve and using a dolly. He installed a disconnect in a location that makes it almost impossible to use. He crushed the overflow pan installing the new water heater after I repeatedly offered help so that that very thing wouldn't happen. He used a sawzall to make an ugly crooked cut on an interior wall that was unnecessary and his solution to move the entire closet door was a dubious one, leaving holes on finished interior walls. Finally, they left piles of sawdust in the newly crushed overflow pan ensuring it will clog and fail and flood the apartment should the new water heater leak. They left wire insulation laying on my floor and generally didn't clean up after themselves to any level of satisfaction.”

“So I left a maintenance request through my property management portal on Sunday around noon. I got a text message from EW Plumbing the morning after, and gave them a call. They said "we will do our best to get somebody out there in the next few hours", because I had to be to work. Not 30 minutes later they knocked on my door and got to work. The plumber Will was very nice and quick to fix the issue, and also did the button up work that the last plumber forgot to do. Great company. Hope we get these guys the next time around (not hoping for plumbing problems though).”

“Had a large leak in my garage on New Year's Day at 7 pm with a house full of people for the holidays. Nightmare. I remembered Edgewood being recommended by a couple of friends in the past and gave them a call hoping that I could get someone out within 24 hours and dreading all the guests without water until I could get a plumber out. I was informed that Edgewood did indeed have a plumber on call, even on a holiday and that they would be out "soon." Soon turned out to be less than an hour! I'm going to say that again. I had a plumber standing in my garage on a holiday less than 1 hour after discovering the leak and well after normal business hours. Our plumber was Jesse who was incredibly professional and guided us through our options. Luckily it was a problem he was capable of fixing with what he had in the truck and he had the job completed more quickly than I could've imagined. The whole process was so streamlined that some of our guests never knew there was a problem. What struck me most were Jesse's ethics. Several times he laid out different options and how they might affect our system and made sure to walk us through our decisions. He also was thorough and mentioned he "wouldn't sleep at night" if his testing of the final product didn't meet his standards. The most stressful part of hiring a plumber is not knowing yourself exactly what's wrong and hoping that the person helping you is being honest. This interaction left me feeling like I was dealt with honestly and ethically. These guys have a lifetime customer in us now. I can't recommend them highly enough.”

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