Edgewood Plumbing
Plumber · Redding, CA
License
#959257
About
Edgewood Plumbing handles plumbing work around Redding. The company takes on standard jobs like water heater swaps, leak repairs on pipes tied to watering systems, and drip line fixes when the parts are on hand. Holly runs the outfit and the crew includes techs such as Will, Kelley, Jesse, Jose, and others who show up for both routine calls and after hours problems. They stick to what the customer needs without adding extra steps unless the manager clears it first.
Homeowners call them for leaking pipes on watering setups, full water heater replacements, and sudden garage leaks that hit on holidays. One customer had Kelley handle a pipe leak and then get approval to finish the drip line work, leaving everything working right. Will has been praised for showing up fast on maintenance requests and finishing small details the previous plumber skipped. Jesse reached a New Year’s Day leak in under an hour even though the house was full of guests. A single review noted Gino arrived without notice, dragged a water heater across the floor without closing valves, and left the new unit with a hard to reach shutoff and a crushed pan.
The crew answers texts the morning after a Sunday request and often arrives the same day, sometimes inside thirty minutes when the schedule allows. They keep a plumber on call for holidays and late evenings, which let one homeowner get help at seven at night instead of waiting a full day. Customers mention clear phone contact before arrival and steady work once the tech is on site, though one job drew complaints about rough handling and poor cleanup.
Reviews give the company a 4.7 on Google across 108 entries, with most noting quick arrivals, solid skill on leaks and heaters, and friendly techs like Will and Jesse. A few flag one off day with Gino. DIRT Score 4.4 from 108 reviews on Finds.
DIRT Score Breakdown
108 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Will with Edgewood did a fantastic job. He was professional, efficient, helpful, and courteous. I’d recommend using Edgewood and especially for all plumbing needs.”
“Kelley came to fix a leaking pipe connected to my watering system. I also asked if it is possible that she can fix part of the watering drip line system. I have all the parts and it's an easy process. She said she has to ask permission first to her manager as they normally don't do watering drip line system. The request were granted. She did an excellent job! Good at what she does. Professional, high skilled and with awesome personality. I'm so happy for her and all the crews, to name a few Jesse, Jose and Holly the owner, they're are all amazing in so many ways. This is a top notch company. Highly recommend them!”
“Gino is about the most unprofessional trades worker one could imagine. He replaced a water heater in my apartment. Shows up unannounced, knocks like he's owed money and didn't introduce himself. He didn't close the valve on the old water heater after "emptying" it and dragged it through my home leaking water everywhere, instead of closing the valve and using a dolly. He installed a disconnect in a location that makes it almost impossible to use. He crushed the overflow pan installing the new water heater after I repeatedly offered help so that that very thing wouldn't happen. He used a sawzall to make an ugly crooked cut on an interior wall that was unnecessary and his solution to move the entire closet door was a dubious one, leaving holes on finished interior walls. Finally, they left piles of sawdust in the newly crushed overflow pan ensuring it will clog and fail and flood the apartment should the new water heater leak. They left wire insulation laying on my floor and generally didn't clean up after themselves to any level of satisfaction.”
“So I left a maintenance request through my property management portal on Sunday around noon. I got a text message from EW Plumbing the morning after, and gave them a call. They said "we will do our best to get somebody out there in the next few hours", because I had to be to work. Not 30 minutes later they knocked on my door and got to work. The plumber Will was very nice and quick to fix the issue, and also did the button up work that the last plumber forgot to do. Great company. Hope we get these guys the next time around (not hoping for plumbing problems though).”
“Had a large leak in my garage on New Year's Day at 7 pm with a house full of people for the holidays. Nightmare. I remembered Edgewood being recommended by a couple of friends in the past and gave them a call hoping that I could get someone out within 24 hours and dreading all the guests without water until I could get a plumber out. I was informed that Edgewood did indeed have a plumber on call, even on a holiday and that they would be out "soon." Soon turned out to be less than an hour! I'm going to say that again. I had a plumber standing in my garage on a holiday less than 1 hour after discovering the leak and well after normal business hours. Our plumber was Jesse who was incredibly professional and guided us through our options. Luckily it was a problem he was capable of fixing with what he had in the truck and he had the job completed more quickly than I could've imagined. The whole process was so streamlined that some of our guests never knew there was a problem. What struck me most were Jesse's ethics. Several times he laid out different options and how they might affect our system and made sure to walk us through our decisions. He also was thorough and mentioned he "wouldn't sleep at night" if his testing of the final product didn't meet his standards. The most stressful part of hiring a plumber is not knowing yourself exactly what's wrong and hoping that the person helping you is being honest. This interaction left me feeling like I was dealt with honestly and ethically. These guys have a lifetime customer in us now. I can't recommend them highly enough.”
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