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Jim & Sons Plumbing And Rooter Inc

Plumber · Riverside, CA

Residential
Active

License

#1045626

About

Jim & Sons Plumbing And Rooter Inc runs plumbing work out of Riverside, CA. The company handles 24/7 emergency calls plus drain cleaning, sewer repair, and water heater jobs. Their listed service areas stretch across Corona, Rancho Cucamonga, Norco, Eastvale, Jurupa Valley, Moreno Valley, Perris, Lake Elsinore, San Bernardino, Colton, Grand Terrace, Rialto, Fontana, Ontario, Chino, Chino Hills, Redlands, Loma Linda, and Highland.

Homeowners bring them problems such as clogged kitchen drains with grease that backs up into bathrooms, slab leaks under floors, pressure-side leaks on main lines, and old water heaters that will not stay lit. Techs named Steven, Chris, James, Cory, Stephen, and Daniel respond by hydro jetting lines, rerouting pipes above ground, installing pressure reducing valves and isolation ball valves, replacing shut-offs, and fixing leaks in laundry rooms or bathrooms. Reviewers note these crews often correct earlier poor work by others and finish with the home left clean.

Appointments get set through direct calls or online forms without automated menus, followed by text updates. Same-day slots appear often, even for evening requests, and crews arrive punctual while explaining steps and options before starting. Pricing comes across as fair for the time spent, with no hard upsells reported. The business keeps 24/7 coverage for emergencies across the listed cities and surrounding spots.

Google shows a 5 rating from 860 reviews, with repeated notes on quick arrivals, clear explanations, honest dealings, and solid results from the named techs. DIRT Score 5 from 860 reviews on Finds.

DIRT Score Breakdown

Google

860 reviewsView on Google →

5.0

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“What are the chances we would need a plumber twice in less than two weeks for a pressure-side leak at our house? After finding Jim & Son’s Plumbing for our first repair, it was a no brainer who we would call for this crucial repair. Even with scheduling conflicts, Steven and Chris showed up after working an all night repair, and repaired our mainline. What is impressive, is how quickly they come up with solutions for special requests and corrections of previous bad plumbing work done by others. In this case they added a pressure reducing valve for the house water, and added an isolation ball valve for the irrigation system. Again, Chris explained what they would do before hand and answered all my questions. I’ve already scheduled Jim & Son’s to de-scale our tankless water heater next we”

“My issue was a clogged kitchen drain with grease that backflowed into one of my bathrooms. From beginning to end Jim's & Son's took care of me. Angie took my call and quickly found a same day appointment. She was very courteous, understanding, and was patient when listening to my concerns and questions. She had James dispatched later that same afternoon and was punctual. Let me tell you, they know what they are doing and are properly equipped!! Very courteous to boot! James respected my home and mother who greeted him when he arrived. He proceeded to identify the issue and had my drain hydro jetted. He informed me through the whole process and really made me feel comfortable with the work he was performing. He is one of the Son's and I would call him over again in a heartbeat. I greatly re”

“Jim and Sons Plumbing was great. Booking an appointment was easy and you didn’t get an automated system. You received text alerts and messages along the way and the work was done really well. I had a drain line installed for my water softener system and a water shut off replaced by Cory. He is awesome. He did great work, He cleaned up after him and was super polite. I would recommend using this company. Thank you.”

“These guys came out and diagnosed my water leak. They saved me money by rerouting my line above ground and getting the job done in a fraction of the time. They explained what they were doing and why. They proposed ways to solve the problem and let me choose what was best for me. They showed me the evidence to support their theory and after the leak was fixed showed me how they could tell the problem was solved. My water pressure is great again and I don’t have to worry about underground Leaks ruining my home. I owe them a debt of gratitude. They are honest, ethical, and did a great job. I highly reccomend them and appreciate that they know how to remedy plumbing emergencies. Thank you guys for getting it done fast and at a very fair price.”

“Our first-time experience with Jim & Sons Plumbing & Rooter was excellent and we will definitely use them again. Our service guy (whose name I, unfortunately, have forgotten) was courteous, informative, efficient and got the job done in such a way that we hope, if the faucet loosens again, it will be easier to fix. I was very impressed. Plus, the cost for the fix was extremely reasonable given the time and effort he took to do it right. Thank you!”

“True Customer Service > I am very pleased with the communication level, knowledge of product and patience that I experienced with Jim&Sons Plumbing and Rooter. My problem was a 20 year old Water Heater that decided to no longer let its love light shine.. ( pilot wouldn't stay lit ) But after a few estimates from other companies, Cory and I discussed options, prices and availability. Which has earned this company my business from now on. The direct and succinct knowledge of product and patience- (no hard sale tactics) that I experienced with Cory,, gave me the confidence and assurance that I was making the right choice going with Jim&Sons Plumbing and Rooter. 1. Excellent price, 2. Through knowledge, 3. And professional standard of work habits, i.e. Very serious about completing the ”

“Stephen, the plumber that helped me out, was very transparent from the beginning and walked me through all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the cu”

“Had a clogged and leaky bathroom sink. Made appointment online at night and got a call early next morning. Person setting up appointment was very helpful and accommodating to me and when time came later that day, Daniel arrived and walked me through a bunch. He explained causes and fixes (and even gave some tips on other things around bathroom I could probably fix up myself). Finished job fast and price was very reasonable. Wasn’t paying a week of my paycheck for an hour job which is always a fear. Great work and will call again when needed. Thanks”

“After noticing we had warm tiles in our home in the rooms adjacent from the water heater we feared we had a slab leak. We made an appointment with Jim and son’s plumbing. They came out the next morning and explained everything to us. They quickly found the areas that needed to be fixed and had everything completed by mid-day. Stephen and Chris worked very well together and they also were respectful as they worked. They cleaned everything up when they completed the task and also were very easy to communicate with. Thank you so much for repairing our plumbing issues and being a quick, clean and honest team!”

“Thank you Jim and Sons Plumbing for a job well done. I had water leak in laundry room coming ftom the upstairs bathroom. I called on Tuesday morning and they secured an appointment on the same day. Cory came right on time, checked the area and was able to determine the source of the leak. Within the hour, he was able to fix it and stop the leak. Now I know who to call when plumbing problems arise. Highly recommended for good service and fair pricing.”

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