Agape Plumbing

Agape Plumbing operates as a plumbing service based in Rocklin, CA. The company sends staff out in marked vehicles to handle calls across the area. Reviewers note that drivers have been spotted on local roads and freeways, with specific complaints tied to certain license plates like those starting 9guk or ending 975. Some customers point out that these vehicles belong to the business and expect better conduct from anyone representing it on the road.

Customers have described problems with how appointments get handled and changed at the last minute. Schedulers like Summer get mentioned for staying helpful on the phone, along with staff such as Yemina, Elsie, Geraldine, Jen and Michelle who showed up for visits. Yet the same accounts say plans shift often without notice, calls come after hours, and requests for updates go unanswered. Time slots get moved to different days or providers without checking if it works for the customer, and some say this pattern repeated over months of service.

Work happens on whatever schedule the company sets, with limited room for customer input on timing or follow-up. Reviewers report that communication stays one-way, with changes announced rather than discussed. The service covers the Rocklin area but draws complaints when drivers create hazards or when crews fail to stick to agreed times. Positive notes focus on individual workers who took time to listen during visits, while the overall process draws criticism for poor coordination.

Google shows a 3.3 rating from 16 reviews, with most feedback centering on driver behavior and scheduling reliability. Recurring topics include aggressive road conduct and last-minute adjustments that ignore customer needs. DIRT Score 2.1 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Encountered one of their drivers on the road. License plate starts 9guk. We’ll leave it at that. Absolutely horrible and aggressive driver. I get you have places to go but going 80+ on freeway in the far right lane, cutting people off, tailgating to name a couple things. I sure wouldn’t want them driving around representing my company with my logos on the car. You might want to have a talk with your drivers.”

“Get your inadequate staff off the streets, they can't drive, cause hazardous situations and show aggression. Whatever was driving the Nissan Rogue ending in license plate 975 shouldn't drive at all. better if it doesn't walk the streets either.”

“My recommendation is to go somewhere else. The second star is only because no one has ever been rude to us, and for RN Yemina and scheduler Summer, who have been consistently helpful. Your time will frequently not be respected, nor will most requests for communication or updates about a loved one's progress. We've had about 8 months experience with them over 2-ish years. They will change your appointments frequently and reschedule you for different providers, times, or days last minute. And when they call to do that it will be after hours (so you can't return the call), there won't be any acknowledgement that this is a change in plans, and there will be no asking if this works for you. Just a polite, one-way "reminder/confirmation" of something that you never agreed to. Over...and over...and over again. I have expressed our needs, and eventually, our frustrations, many times. It never actually changes. Their internal communication seems equally a mess and has caused distressing delays in getting services or equipment we needed. It should not be this hard. I actually buy the bandages out of pocket for wound care because we learned during our first experience that they were always out of stock, would not be told by the office to bring the correct supplies, or would bring the wrong size bandages. If I had to use one word for this company, it would be 'headache'. We will not be back.”

“FIVE stars for the RN who came out to assess my mother-in-law. Elsie was amazing. ZERO stars for the organization. Last minute scheduling, no notification that they are coming the next day. Unable to accommodate working schedules. Unable to give a consistent schedule”

“Had excellent care after hospital discharge. Geraldine was very through and caring. She took her time understanding our needs and made many helpful suggestions to continue making healing faster and a long term goal. Our physical therapy was also great, both Jen and Michelle took great care understanding our goals and limitations and took the time to explain and provide suggestions to overcome what was realistic to help with her recovery. Thank you all for your great care and compassion!”