Allison Jeff Plumbing

Allison Jeff Plumbing takes care of plumbing needs around Simi Valley. Josh runs the company and handles calls for water heater work, gas line fixes, and jobs that require reaching main pipes under lawns or other areas. The crew steps in for both planned replacements and sudden problems, with technicians like Mauricio showing up to diagnose issues and lay out choices before any work starts. Jessica handles the scheduling side and works to line up times that fit what homeowners need.

Homeowners describe calls where the team kept the original price quote even after delays on the customer side, then finished the job without extra charges. One project meant digging deep into a lawn to reach the main pipe, but the crew wrapped up and left the ground looking untouched. Water heater emergencies got same-day attention, with Josh confirming costs right away and the technician arriving on time to complete the install. Gas leaks at heaters were found and fixed after clear explanations of what was wrong, and the work included checks to confirm everything ran right before the visit ended.

Response times stay quick even on short notice, and the crew keeps things moving without dragging out the day. Pricing gets laid out upfront so there are no surprises, and the focus stays on finishing each task efficiently while putting items back in place. The service covers Simi Valley and nearby spots, with hours that allow for both regular appointments and urgent needs. Technicians walk through the steps as they go, making sure the homeowner understands the fix.

Reviews give the company top marks for reliability and clean results on every type of call. The same points come up often, including fast scheduling, clear communication from the owner and techs, and work that holds up after the visit. DIRT Score 5 from 367 reviews on Finds.

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“This company was excellent to work with. They were very accommodating and patiently waited until I was able to complete the necessary repairs, while still honoring their original quoted price. When the project was finally ready to move forward, their team did a phenomenal job. Despite having to dig deeply into my lawn to access the main pipe, they completed the work efficiently and left the area spotless, as if nothing had ever been disturbed. Their professionalism, quality of work, and commitment to customer satisfaction were outstanding. I highly recommend their services to anyone looking for a reliable and trustworthy company. The entire experience was smooth, and the level of service exceeded my expectations.”

“I've used Santor Plumbing many times. This company has been great, and just recently came out on an emergency call for our water heater. I spoke with the owner Josh in a panic, he got us on the schedule that same day, and installed our water heater. Customer service at its finest. He was upfront with the cost, and the technician was on time and very knowledgeable. This was one of many times that Santor Plumbing has saved us. We continue to use them and refer them out to all our family and friends.”

“Excellent service! Josh came out quickly and repaired a gas leak at our water heater. Very knowledgeable, professional, and thorough. He explained the issue clearly and made sure everything is good before leaving. I really appreciate the fast response and quality work! Highly recommend!”

“Mauricio of Santor Plumbing did a stellar job - first diagnosing the problem, then presenting me with options. When I decided to go ahead with a new water heater, he was able to prioritize the appointment and he got it done efficiently and professionally. Jessica in the dispatch center was so friendly. She has always worked hard to schedule appointments ASAP when I've needed plumbing assistance. I truly appreciate the staff at Santor Plumbing!”

“Josh (owner) was very helpful with my initial request and was very responsive. Mauricio who came and did the actual job was very informative and talked me through each step he was doing and why he was doing it. The job was done in a timely and efficient manner. Mauricio made sure things were working correctly before cleaning up and putting my things back to where they were before the job was started. Definitely would recommend based on honesty and trustworthiness of both Josh and Mauricio !”