Animal Drain Company
Plumber · Simi Valley, CA
License
#1104551
DIRT Score Breakdown
40 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Top caliber service. Dealing with Tim and Danette made dealing with a stressful situation a breeze. Very knowledgeable and easy to work with. They look out for your best interest and look for alternative solutions to avoid unnecessary work. American Drain Co is a must use! The whole team top to bottom make these stressful situations manageable! From Tim, Danette, Carlos and the crew, they are top notch!! They performed a complete re-pipe plus sewer main replacement. The quality of work and reliability is unmatched!! I would not hesitate to recommend American Drain Co to anyone in dire need of their services.”
“Outdoor drains completely clogged with roots, pool would overflow in the rain. Tim and his team replaced all the pipe which was either under concrete or grass. It was a big job. I had 3 companies look at it which they all said about the same thing but felt Tim was the best for the job. His quote was highly detailed about every aspect of the job, by far the most professional bid I got. I had confidence in him right away then after reading how detailed his description of the job was I was sold. One company would only give me a verbal, the other about 3 sentences. 80 feet of pipe was replaced and is flowing great. I highly recommend! Phone calls were answered immediately, the entire site was cleaned up and even the grass was put back in place.”
“Great customer service! They came out on time and solved the kitchen drain problem right away. Had a few landscape drains serviced as well and Tim was very helpful. All around solid and quick and appreciated the details provided to help further understand the issues they were resolving.”
“I recently had my yard drains repaired by American Drain Company. Carlos, one of the technicians who worked the job was very polite and accommodating, made me feel confident the job would be done properly and it was. I highly recommend this company if you are in need of drain maintenance and or repair. Nice to know that there are still companies out there who actually take pride in their work.”
“All the guys at American Drain were a DREAM to work with! We needed to replace old pipes running in the slab underneath our house and got quotes from almost a dozen different plumbing companies. From the beginning, Tim (the owner) from American Drain was the most responsive. He was always quick to take our calls, very patient in answering our questions, and extremely knowledgeable. After considering all the options, we ultimately decided to re-route the sewer line from under our house around to the side of the house and are so glad we went with American Drain. It was a big project, but Tim, Alex (the foreman), and their crew did an AMAZING job. They were great to work with for many reasons: First, unlike a lot of the companies we spoke to, American Drain didn't just do the plumbing, but were able to repair drywall, patched up cement, fixed the brickwork they had to take out, etc. Truly a full service company. Second, the crew was able to pivot and address issues as they arose. For instance, they found out on day one that the job was much tougher than anticipated as our house apparently sits on solid bedrock rather than dirt (which made it very difficult to dig the very long trench they had to dig), but they found a way to make it work without complaint. You can see how much rock they had to break up and dig out in the pictures! Third, we love the initiative they took. For example, we had asked them to pour cement in a certain portion of our driveway after they installed the sewer line, knowing it wouldn't match and figuring we would get the entire area redone down the road one day. Before pouring the cement, Alex suggested carrying over the brickwork we had in other portions of the yard instead, even though it was much more labor intensive for his team to lay the bricks in a lattice pattern then it would have been for them to simply pour the cement (which they were already doing in other portions of the yard). We went with his suggestion and loved the way it turned out. We had hesitated in hiring American Drain because their quote seemed too reasonable, especially given all the repairs they were going to make after installing the sewer line. However, they far and away exceeded our expectations. We wish we could hire them for everything we need done around the house!”
Last updated: