PACT Plumbing

PACT Plumbing runs a plumbing operation based in Carrollton, Texas, and serves the entire Dallas-Fort Worth metroplex. The company focuses on pipes, drains, and water systems that come up in homes throughout the region. Crews stay on call twenty four hours a day to handle the sudden issues that hit Texas houses, from small leaks to full line problems. They move between areas like Plano and Fort Worth to take care of clogged drains, sewer work, and water heater repairs as they come in. Homeowners in the area call them for the routine and emergency jobs that keep houses running right without extra steps added.

The team takes on clogged drains, sewer line repairs, leak detection, toilet fixes, and water heater installations or repairs. Calvin and Junior got to one home the same day a water leak appeared and finished the job with the place left clean. Wade along with Junior and Calvin handled a full pipe replacement that included a slab leak repair and new laundry valves and box at another property. They tracked down an active leak from second floor plumbing without charging extra for the trouble. On a hot water leak that grew more involved at a family home, the group stayed working for several days until it was all fixed.

Customers keep giving high marks for the quick response times, the quality of the repairs that hold up, the fair prices that do not surprise anyone, and the clear communication throughout each job. Reviews mention same day arrivals for leaks, honest work on tricky second floor problems, and sticking with longer jobs until they finish right. The results stay consistent across the board. DIRT Score 5.0 from 41 reviews on Finds.

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“Fantastic service! Called PACT for a water leak, Calvin & Junior were here same day & left everything clean. Quick, great price & amazing customer service!”

“We recently had a full pipe replacement done, along with a slab leak repair and new laundry valves/ box and I can honestly say I’m so glad we chose this company. I was a little hesitant at first going with a smaller business, but that quickly went away once the work started. Wade, Junior, Calvin, and the digging crew, were all incredible to work with. They were knowledgeable, thorough, and took the time to explain every step of the process. I asked what felt like a hundred questions, and they never once made me feel like a bother. They were patient, honest, and very transparent throughout. What really stood out to me was the pride they take in their work. You can tell they genuinely care about doing the job right, not just getting it done. The quality of work reflects that. Junior and Calvin were still working until almost 9pm one evening to fix another issue they found along the way. They also provide a 10-year transferable warranty, which gave us even more confidence in our decision. Upgrading from old cast iron is a painful expense but their pricing was reasonable compared to competitors, and the level of service and communication exceeded our expectations. I would absolutely recommend them to anyone needing plumbing work, especially if you’re considering a smaller, more personal company.”

“Very Knowledgable and honest plumbing company. I called them out due to an active leak coming from plumbing on the second floor. I was definitely at their mercy to get it resolved as soon as possible. They could have overcharged me if they wanted and I wouldnt have had much choice, but they didn't, they were fully transparent with the issue they identified, quickly resolved it for me and it was probably the best interaction I have had with any repair related service. Honesty is so difficult to find these days and I am thoroughly impressed, I will recommend these guys every chance I get.”

“We had an excellent experience with this plumbing company during a stressful situation at my parents’ home. They came out to fix a hot water leak that ended up being more complicated than expected, but their team worked tirelessly for days to get everything resolved as quickly as possible. Wade was incredibly kind, friendly, and personable throughout the entire process. He took the time to explain what was going on, made sure we felt comfortable with each step, and truly went above and beyond. 10/10 recommend!”

“I had the best experience with Wade, Junior and Calvin. They were supportive through the whole process, fair in pricing and did a great job in a short amount of time. I highly recommend them.”