Ja Unlimited Inc., Dba Ed Phillips Plumbing
Plumber · College Station, TX
About
Ed Phillips Plumbing runs as Ja Unlimited Inc out of College Station, Texas, and carries Historically Underutilized Business status through the Bryan-College Station Chamber of Commerce. The crew sticks to residential plumbing work across the area, taking on leaks, fixture replacements, and bathroom updates in homes that range from newer builds to older stock common around here. Texas weather and local water conditions often lead to yard leaks and worn connections, so they handle those day-to-day calls without extra layers.
Their plumbers tackle specific jobs such as spotting and repairing front-yard leaks after hours when a bad connection has homeowners stuck, with Malek leading a crew that gets it sorted on short notice. Martin Dunn and his helper Zachary finish multiple bathroom updates in the same houses, showing up on time, keeping the space clean, and training through each step. Other calls cover quick kitchen faucet hose swaps or attempts at shower diverter replacements, though results vary depending on the age of the pipes and how the crew approaches the access points.
Homeowners give credit for solid fixes on leaks and professional bathroom work that respects the house, along with fast after-hours responses when needed, yet they note repeated frustration with the answering service that forces repeats of details before a local tech calls back and some jobs left unfinished like a diverter that had been replaced before. These patterns across the reviews produce the overall mark. DIRT Score 2.77 from 12 reviews on Finds.
DIRT Score Breakdown
12 reviewsView on Google →
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What Customers Say
“Spotted a leak in my front yard and determined it was above my DIY level, called Malek and received an outrageous repair estimated. I was recommended Ed Phillips last minute. They were able to come out to me after hours with a knowledgable, good spirited crew. They fixed my bad connection and fill the hole within two hours. Would recommend.”
“Martin Dunn and his helper Zachary were here to finish the third bathroom they have updated for me. As always, they were highly professional and polite. On time and always respectful of me and my home. Martin is an outstanding employee and Zachary is lucky to receive his training from him. As always, the office staff are responsive and accommodating. This is a good company and I highly recommend them for your plumbing needs.”
“The work has always been good, or as good as it can be in our older home. However, I HATE having to speak with the answering service! I hate having to talk to someone not in College Station to wait to have someone in College Station call me back and have to repeat everything I just told the answering service. What's the point? For me as a customer, it's an extra step to pay for work I need done. We've been using Ed Phillips for 12 years now, but are seriously considering other plumbers in the area just to avoid the hassle of the answering service runaround.”
“We called this company to replace a diverter in our shower and a hose on our kitchen faucet. The kitchen took him 5 minutes. The plumber then spent an hour trying to get the diverter out and finally gave up. We've had the diverter replaced before so I know it can be done. This guy from Ed Phillips said the only way to fix it is to tear out the tile or cut a hole in the wall, so he obviously didn't know what he was doing. Then he presented us with a bill for 108.00 which he insisted we pay on the spot. I told him that was very high considering that he did not complete the job. He offere me a $10.00 reduction. Considering that he couldn't do the job and we will have to pay another plumbing company to come out, I feel the bill should have been reduced significantly. We have called the owner of the company and are waiting on his return call.”
“Called after 10 on a Thursday night in a bit of an emergency and they had a guy there within the hour. Despite having a small hiccup trying to find a water shut-off valve on my trailer home (hey, it's not where you'd think it would be,) everything went extremely well and the guy who came out was friendly and courteous. Really got me out of a pinch! Couldn't be happier (unless it was free of course...)”
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