Krause Brothers Plumbing LLC

Krause Brothers Plumbing LLC handles plumbing services across Dallas, Texas. The company takes on water heater replacements, valve installations and repairs, sewer line clearing, drain work, gas line runs, pressure adjustments, and related home fixes. Technicians such as Tyrone, Eugene, Shawn, David, Max, and Jace handle the calls, with the office coordinating schedules and updates through texts and phone follow-ups. Reviewers note the team works on both routine maintenance and emergency issues like leaks under slabs or failed shutoff valves, often completing the work with minimal disruption to the property.

Customers describe jobs that include swapping old water heaters for new units, clearing clogged sewer lines with camera inspections followed by pipe section replacements, installing indoor shutoff valves and outdoor hose bibs, fixing leaking washing machine valves without cutting pipe, and running new gas lines for appliances. Tyrone and Eugene replaced rusted pressure valves after showing homeowners the parts and explaining the low-pressure problem. Shawn and David handled faucet repairs, toilet installs, and emergency valve work while keeping areas clean. Max troubleshot sink leaks over text with photos and later managed multi-day ceiling leak repairs that required condo coordination. Jace completed a seventy-foot gas line install plus a slab re-plumb that used only two small wall holes instead of removing siding or cabinets.

The company operates every day around the clock and often sets same-day or next-day appointments. Reviewers report quick office responses, clear explanations of options and pricing before work begins, and fair quotes compared with other bids. Crews arrive on time, bring needed parts, finish jobs efficiently, and clean up afterward. Service stays within the Dallas area, covering homes and townhomes with both indoor and outdoor plumbing tasks.

Recurring comments highlight professional technicians who explain repairs in plain terms, keep work areas neat, and deliver reliable results on water heaters, valves, and sewer lines. Google shows a 4.8 rating from 151 reviews. DIRT Score 4.5 from 151 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I had a very good experience with Krause Brothers Plumbing LLC. Tyrone, the technician, was friendly, helpful, and gave me a 30-minute courtesy call before arriving. He worked fast, kept everything clean, and did a smooth water heater replacement, swapping out my old unit for the new one without any trouble. At the beginning, the process felt a little slow while I was waiting for updates on the water heater issue and parts, but Eugene stepped in, cleared up the details, and got everything scheduled quickly. After that, the whole plumbing service went much better. The team was professional, communicative, and made sure I had reliable hot water again. Overall, I was very pleased with the service and the way the job was handled from start to finish.”

“Outstanding experiences with Krause Brothers Plumbing LLC. They have worked on my home several times, first for faucet and drain repairs, then for toilet installation, and most recently for a water heater and emergency shut-off valve. each visit went smoothly, scheduling was easy and fast, communication was clear, and the plumbing work was excellent. shawn and david were professional, knowledgeable, and took time to explain the repairs and installation in simple terms. i was especially pleased with how clean the work area was kept and how efficiently everything was completed. overall, very dependable service with skilled technicians, and i am very happy to have found them. highly recommend for any plumbing needs.”

“We had a new indoor water shutoff valve installed since the only way to turn off the water before was at the main near the street. We also had an extra outdoor hose bib added on the side of the house, which has already been very helpful in the Dallas heat. While working in the crawl space, Eugene and Tyrone found that the pressure valve was badly rusted and showed it to us after removing it. They gave us the price, explained the repair clearly, and we had them replace it. We had noticed low water pressure after buying the house, and now the water pressure is excellent. Eugene and Tyrone were outstanding—respectful, polite, neat, and easy to talk to. They answered all of our questions, explained each step of the plumbing work, and kept us informed about different parts of the job. The whole experience was professional, smooth, and reassuring. We would gladly use them again and highly recommend their plumbing service.”

“I first hired another plumber to clear my sewer line, but the job did not go well. I wish I had called this plumbing team from the start. When they arrived, they were very professional, explained everything clearly, and got the sewer work handled fast. They cleared the clogged pipe and used a sewer camera inspection to find the main issue in the line. After the inspection, we learned that several sections of pipe needed repair and replacement. The crew did an excellent job with the plumbing repairs, replacing damaged pipe and restoring the sewer line properly. The work was completed in a timely way, and they also returned later to patch the pavement that had to be cut to access the underground pipes. I highly recommend this plumber for sewer and drain service in Dallas. Professional service, skilled workmanship, quick response, fair pricing, and great communication from start to finish.”

“Great plumbing company, and I’ll be using them for any plumbing service from here on out. I was having trouble with my water heater and was able to speak with someone the same day to troubleshoot the problem and get the quotes I needed. At first I held off because the issue seemed fixed for a few days, but then a different water heater problem came up, so I called back and decided to move forward with a full replacement. They quickly updated my final quote and got me scheduled just a couple of days later, which worked out really well. When the plumbers arrived, they found that the water heater was a short model instead of the tall one they had expected from the pictures I sent. Even though the correct unit cost more, they honored the original quote and took care of the difference, which I really appreciated. That kind of honesty and customer care says a lot. Tyrone and David handled the installation and did an excellent job. They were friendly, professional, and clearly knew their plumbing work. They took time to answer all of my questions, explained everything in simple terms, and made sure the new water heater was installed properly so I could have reliable hot water again. In Da”

“Max gave truly outstanding customer service from the very first time I called to schedule plumbing help for a leak under our kitchen sink. He quickly reached out by text, asked the right questions, and helped troubleshoot the issue using the pictures I sent. We were able to pinpoint the source of the leak, and he clearly explained that the faucet parts needed for the repair were still under warranty through the manufacturer. That guidance saved me a lot of time, avoided extra plumbing costs, and helped me understand the next steps. Once the replacement parts arrive, I plan to call again and have Max complete the install. He was professional, responsive, and very knowledgeable about plumbing repairs. I would absolutely recommend Max for any sink leak or faucet service.”

“I can't say enough good things about Krause Brothers Plumbing Llc. We had a problem with our sprinkler valves and irrigation line, and they really helped us out. From the first phone call, the customer service was excellent, and they were able to set up a same-day appointment. The crew showed up right on time and got right to work. shawn and the team were polite, skilled, and easy to talk to. They found the issue fast, explained the repair in simple terms, and made sure we understood what needed to be done before starting. i really appreciated how prepared they were. They had the right plumbing parts, tools, and valve components on hand, so the repair moved along smoothly and was finished within a few hours. The workmanship was excellent, and they also took extra time to inspect the full sprinkler system, check water flow, and make sure everything was working the way it should for our yard in Dallas. With the heat here, it was a big relief to know the irrigation system was running properly again. They cleaned up the work area when they were done, and our yard looked neat and well cared for. Overall, the service was outstanding and stress-free. max and the crew made the whole proces”

“So far, so good. Krause Brothers Plumbing Llc sent Jace, and he was very friendly and explained each step before starting and again after he finished. He ran a water line from an older outdoor faucet in our shop area to a new backyard hose bib at our townhome, and the whole plumbing job went smoothly. I also had questions about our AC system, and David was kind and helpful when I flagged him down. He called the office for us, got everything arranged, and made the setup process easy with the office team. We were also very happy with the new outdoor AC unit and the crew that removed the old one and installed the new one. Everyone was professional, fast, and easy to work with. Overall, we had a great experience and really appreciated all the help.”

“I had Jace from Krause Brothers Plumbing LLC install about a 70-foot gas line around my home and hook up my new gas range. He did an excellent job, answered all our questions clearly, and made sure we felt confident about the safety of the work. He also arranged for the trench to be dug, and the crew kept the project moving even through wet weather conditions. Once the trench was ready, Jace ran the gas line, coordinated everything smoothly, and had the area filled back in quickly after the inspection. The pricing was very fair compared with other plumbers we contacted, and the whole process felt professional from start to finish. I later called again for a leak under the kitchen sink, and the service was just as good. They responded fast, communicated well, and fixed the plumbing issue without hassle. Customer service was excellent, and I really appreciate how easy they made both the gas line work and the repair. I’m enjoying cooking with gas again, and I’ve already recommended the service to a friend who was also very pleased. Top-notch plumbing service all around.”

“My washing machine shutoff valve was leaking, so I got a few plumbing quotes. The first plumbers said the pipe would need to be cut and a new section installed, with a very high price. Another quote was similar and also pushed for cutting the pipe. Then Tyrone came out, inspected the valve carefully, and explained that the problem was only the valve head leak, not the whole pipe. He let me know there was no need for extra pipe work and gave me a much more reasonable quote. I was really relieved to hear a clear and honest explanation. Tyrone was professional, straightforward, and knew exactly how to handle the valve repair. David also did a great job keeping the appointment process organized and smooth. It was a much better plumbing experience than I expected, and I appreciated the honest service, fair pricing, and efficient repair.”

“I had a great experience with Krause Brothers Plumbing LLC. After moving into our new home, we needed to get our old outdoor water faucets replaced, a pressure reducer and new ball valve installed for the main shutoff, plus a new dryer vent. We got quotes from a few plumbing companies, and this one offered the best deal, so we went with them. The person who answered the phone was very polite and took time to explain everything before I booked the appointment. Tyrone and Eugene showed up right on schedule and really knew what they were doing. They worked efficiently, paid attention to details, and actually finished the job sooner than we expected. All the plumbing looks neat and works perfectly. I’m very happy with the results and would definitely recommend them to anyone needing a plumber in this area, especially for Texas homes where the summer heat can be tough on outdoor fixtures.”

“I had a problem with my toilet not stopping its run, so I set up a plumbing service call. The office followed up by text and asked a few quick questions about the issue, which helped move things along faster. They were even able to get me in sooner, and that was a big help since the toilet was still wasting water because the shutoff valve had failed. Shawn and Eugene did an excellent job. They explained the repair options in simple terms, fixed the toilet and valve faster than I expected, and made sure everything was working properly before they left. They also cleaned up the work area, and the bathroom looks great now. Very professional plumbing service, and I highly recommend them.”

“i live in an older home and had some ongoing plumbing and drainage problems that were causing a lot of stress. After talking in detail with Krause Brothers Plumbing LLC about the options, they recommended a better moisture control and ventilation setup for the lower level. we had it installed a while back, and it has done a great job keeping the space drier, improving air movement, and helping with energy costs. Later on, i had water coming in through a few foundation areas during heavy rain, so the crew came back out and handled it the right way. david and the team sealed the problem joints, waterproofed the wall, added a liner, and put in a perimeter drain with a sump pump. There was also a difficult area near the entry, so they added a grated drain connection there for extra protection and better water flow. tyrone and eugene were professional, polite, and easy to work with. every day after the job, they cleaned the area well and stacked their tools and materials neatly so nothing was left in the way. The whole project felt organized and carefully done from start to finish. I would absolutely call them again for any plumbing, drainage, or water control work, although i hope ever”

“The plumbing team responded fast and set up a service visit within a day. David arrived on time, carefully inspected the leak, and took the time to figure out the real cause instead of doing a quick pipe repair. He explained that the leak was likely caused by very high water pressure, over 120 PSI, which led to a copper pipe failure in the ceiling above my downstairs bathroom. He fixed the leak properly and installed a PRV valve on the main water line near the water heater to bring the pressure down to a safer 60 to 70 PSI range. He also explained how keeping water pressure under control can help protect pipes, fittings, and other plumbing parts from future damage. I really appreciated his attention to detail, professionalism, and smart troubleshooting. I’m very pleased with the plumbing service and would gladly recommend them in Dallas.”

“We had a leak in the main water line going into our home in Dallas, so we called for a plumbing repair and line replacement. eugene did a great job from start to finish and made the whole process easy to understand. He was very professional, explained the water service line replacement step by step, and answered all of my questions in simple terms. The crew, including eugene and max, worked quickly and carefully to replace the damaged line, check the connection, and make sure everything was flowing properly again. They finished the plumbing work fast, cleaned up the area well, and filled the trench where the new line was installed in less than a day. I also appreciated how tyrone followed up to make sure the job site looked neat and the repair was holding strong. It was a smooth experience, and the team showed real skill with underground plumbing and water line work. i would definitely recommend them for any plumbing needs, especially if you need a main water line repair or replacement done right.”

“I had a tankless water heater installed by their team, and I can honestly say I’ll never go back to a traditional tank again. I just had my unit serviced for its yearly maintenance. Eugene gave me a call ahead of time to let me know when he’d arrive, which was super helpful. When he showed up, he introduced himself, explained what he was going to do, and told me how long it would take. After finishing up, Eugene let me know that my water heater was in excellent shape. Being a club member is definitely worth it—one of the best perks is getting a free annual service on my tankless water heater. From the plumber who did the installation to Eugene who handled the maintenance, plus the friendly person answering the phones, every interaction with their crew has been awesome. I highly recommend them for any plumbing work you need done!”

“Great work from Krause Brothers Plumbing Llc. Max was very quick to respond and arrived at my home in Dallas within about an hour. I explained the problem with my water heater: the pilot would light but would not stay on, there were signs of leaking, and the bottom had rust. We kept ending up with cold water for our morning showers. He checked everything carefully, explained the issue in simple terms, and was honest about the repair and replacement options. There was no pressure at all, and he did not try to upsell anything. We chose to replace the water heater, and the installation was finished within a few hours. He also shared helpful information about tankless water heaters and water softener filters, which was great for planning future plumbing upgrades.”

“I had a water leak under the slab of my house in Dallas, which meant I needed to have all the plumbing replaced. I got quotes from three other plumbers, but Jace was the only one who said he could get the job done with the least amount of damage to my home. He completely re-plumbed everything, from the main shut-off valve all the way to the washing machine, and only needed to make two small holes in my walls. These holes were patched and re-textured so well that you can't even tell any work was done. The other plumbers wanted to remove my siding or tear out my new kitchen cabinets, but Jace found a smart solution that avoided all that mess. I'm really happy with how everything turned out and appreciate the careful, professional work.”

“There was a leak coming from the ceiling in the apartment below mine, so I knew I needed to call a trustworthy plumber. I wanted someone experienced and reliable in Dallas. I reached out to my realtor for advice, and she recommended a local plumbing service. When I called to set up an appointment, the person on the phone was friendly and helpful. On the scheduled day, Max and his coworker arrived right on time. Max took the time to walk me through everything that would need to be done to fix the issue. Since the repair involved shutting off the water and coordinating with the condo association, it turned out to be a two-day process. Max returned to finish up the job and made sure to explain the final steps and what to expect once everything was completed. He was polite, professional, and made the whole plumbing repair much less stressful. I really appreciate being pointed in the right direction to such a dependable plumbing team in Dallas.”

“Our old septic system completely failed, so we needed a new setup fast. After getting a few quotes, we chose Krause Brothers Plumbing LLC because they gave us the best price. Max showed up right away and made everything easy for us. On the first day, they pumped out the old system and removed all the old tanks. Once they finished digging, the new tank was delivered, and we were able to use our plumbing again within just a few hours. The next day, they started installing the piping and built the new mound system. By the third day, everything was finished up. I was really impressed by how quickly and smoothly the crew worked together. Even when I offered them lunch, they said they preferred to keep working and get the job done. That’s real dedication. My spouse and I are very happy with the whole process and results.”