Metro Flow Plumbing - Dallas Emergency Plumbers

Metro Flow Plumbing runs a plumbing operation out of Dallas. They send technicians to fix leaks, replace water heaters, repair damaged pipes, service sewer drains, and handle tankless units in homes and businesses. The crew includes people like Michael, Luis, Steven, David, and Javier who show up after background checks and training. Work covers slab leaks, loose pipe fixes, and full system checks when homes change hands.

Customers call them for hot water leaks in slabs, old water heater swaps, sewer line repairs that involve digging, and quick fixes on tankless heaters. One job had Michael arrive early to sort a slab leak then replace an eighteen-year-old heater the same day. Another had Luis trace and fix a hot water line to a washer in under thirty minutes. Steven spotted a loose pipe during a heater install and corrected it on the spot. David and his partner rebuilt a sewer drain after heavy digging while keeping the yard disruption low.

They answer calls around the clock every day and often reach jobs the same morning or even on Sundays. Technicians state the price before starting and keep explanations direct on options and timelines. Service stays inside Dallas with clean work that avoids extra damage to structures or landscaping. Reviewers note fair pricing, fast arrival in storms or off hours, and follow-up that resolves leftover issues without extra visits.

The company carries a 4.9 rating from 1396 reviews. Recurring comments cover clear communication, quick problem identification, and consistent results from repeat visits by the same technicians.

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“Michael was prompt arriving ahead of schedule! Discussed everything needed to correct a hot leak slab, all was handled efficiently. Cleanup was completed! Then I needed an 18 yr old water heater replaced… ugh all done. Make sure you have/& read insurance info of perils not covered expenses, like FLOOD INSURANCE!!”

“Metroflow Plumbing to the rescue again and this time on a Sunday! Great customer service and they always let you know the price before doing any work. I've used them for 8 years on and off and have always been pleased with their work!”

“The guys that came to my house to install our new water heater were amazing. They were respectful and kind and helped me figure out how to use everything. I will definitely be calling them again if we need anything water related. The support team on the phone were super sweet getting the appointment set up. This is a class act company and I wish only the very best for them as they continue to grow.”

“Absolutely the friendliest and most accommodating technicians I've encountered in a very long time. I wanted to know which of my options made the most sense, ballpark pricing, and potential timelines. Normally this would be like pulling teeth to get a straight answer, but Michael Murphy not only went over my chosen options but presented me with several more, along with not just ballpark prices but a guaranteed set price for each, and suggestions on when I could get the work scheduled and completed. Both Michael and Javier were courteous, clean and professional, and the exploratory work they did was super clean and with as little intrusion into the structure as necessary to ascertain the scope of the problem. When they left I had the peace of mind knowing that the work was scheduled, when it was scheduled to be completed, the details what the work would involve and what I was paying for it. This is the kind of company I like to do business with.”

“Luis did a great job. He was very knowledgeable and worked quickly to solve my issue. I am very satisfied and will continue to take my business to Metro-Flow.”

“Steven did a perfect job installing my hot water heater! He checked out everything and found a loose pipe in my furnace! I would recommend Metro - Flow Plumbing for top quality work! Priced very fair for the excellent service!”

“Michael and his helper were courteous, professional, and a joy to work with. They answered all of my questions and were also helpful in providing an estimate for another issue at my aging home. Metro-Flow could be my new #1 plumber!”

“They are friendly, knowledgeable, and communicate clearly about issues and solutions. Michel Spurgeon was very helpful and took time to help look into fixes for a stubborn issue we were facing. I've been a diamond club member with them for a number of years now and completely trust Metro Flow with my plumbing.”

“I asked Metro-Flow plumbing to service my tankless water heater. From start to finish they were on it. Communication was clear and direct. Luis clearly explained all of our options and was incredibly professional.”

“Excellent first-time experience with Metro-Flow. Michael was totally professional: right on time, capable and super friendly. Job was done quickly & competently. 1st class service! Will be using Metro-Flow from now on. Thank you!”

“Annual maintenance for my water heater, water purity check, general plumbing review. Steven has been here several times and is always, friendly, professional, and knowledgeable.”

“David and his partner did an excellent job putting my sewer drain back together. For this round of repair there was a lot of digging involved. I am hoping to see my shrubs live in the aftermath. They got notification about my problem this morning and had the problem resolved within 45 minutes of their arrival. Timely,efficient service Thank You!”

“David was just here to finish our job. I am so ashamed I can't remember the other technician's name. They were both great, got right to work and did an exceptional job!! So glad I found Metro Flow Plumbing!! Michael and Miguel were wonderful. They were very polite and explained everything. So thorough and set me up with the professional that is needed to take care of my water lek issue. As a widow, it is amazing to have technicians that are so focused on making sure everything is taken care of!! Thank you for sending these guys out to help me!!”

“Michel responded very quickly to my call and showed up on a Sunday evening. He was very quick and thorough in diagnosing and fixing the immediate problem and recommending a repair for preventing this problem in the future.”

“Very thorough. Explained everything in detail. Very good listener to my concerns. Would highly recommend him. Another Excellent job today. Very knowledgeable about his profession.”

“Very friendly and knowledgeable i would have him come again same with Stephen very friendly and know what they both were doing excellent service”

“Had an issue with the hot water going to my washer after the recent hot water repairs by Metro. Called and talked to Bree and she was able to get Luis out to check the problem within 30 minutes. Luis was knowledgeable and friendly and found the problem quickly and resolved it easily.”

“Service Advisor, Michel, arrived on time, was thorough and explained my quotes well He finished his work in a timely manner and was kind and courteous.”

“Steven, and his assistant Landon, delivered expert service with competence and kindness. They even contacted the vendor of the equipment they were installing to verify proper installation. My husband and I appreciate Metro Flow Plumbing and their team of professionals.”

“Great job! Came out in an ice storm to fix a busted pipe. We were without water and they were able to help efficiently. Gave us options and reasonable pricing. Thankful for the thorough help!”