Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup works as a plumber based in DeSoto, TX. The company handles drain cleaning, sewer cleaning, clogged drains, toilets, sinks, showers and bathtubs, sewer lines, leaking and burst pipes. Additional services include water damage restoration, water cleanup, flood service, sump pumps, toilet repair, faucet repair and replacement, garbage disposals, water heaters and outside faucets. Service runs 24 hours a day every day of the week across DeSoto and nearby places such as Cedar Hill, Waxahachie, Lancaster, Duncanville, Midlothian, Ennis, Glenn Heights, Red Oak, Wilmer, Ovilla and Ferris.

Customers describe drain cleaning jobs where technicians explain the clog source, restore proper flow and clean the work area before leaving. Shower repairs stop running water after options get reviewed and parts are obtained at a hardware store to reduce costs. Outdoor pipe breaks lead to same-day diagnosis followed by digging and replacement the next day with the yard restored. Clogged toilets receive quick clearing, sometimes paired with camera inspections to check for other problems. Sink drains and main lines plus bathroom fixtures get returned to working order, while broken garbage disposal motors and under-sink leaks receive step-by-step fixes.

Technicians arrive within an hour or two hours for same-day calls and stay on schedule while updating customers on progress. They explain issues in plain terms, provide maintenance tips and give costs before starting work. Service stays available around the clock in the listed areas, with technicians such as Steve, Steven, Maison and Jason handling the calls.

The company carries a 4.8 rating from 1051 reviews. Recurring comments focus on fast arrivals, clear explanations of problems and solutions, and solid results from the named technicians.

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“Recently I used Roto-Rooter Plumbing for a drain cleaning issue, and overall I’m very satisfied with the service. Scheduling was quick and easy. The plumber arrived on time, was professional, and took the time to explain what was causing the clog and how they planned to fix it. The work itself was done efficiently, and he ensured that it was flowing properly before leaving. I also appreciated that they cleaned up the work area afterward, which isn’t always the case with service calls. The pricing was a bit higher than I initially hoped, but the quality of the work and the peace of mind made it worth it.”

“We had a shower that wouldn't stop running water. I called Roto Rooter and they had someone out here in 2 hours to fix it same morning. Steve was super helpful and knowledgeable. He explained what the problem was, showed me the parts, explained what my options were before doing the work, and even went with me to the hardware store to get the part, saving us $70. Would absolutely use them again!”

“Did great job. Had 2 breaks outdoors . Which required digging & replacing pipe. First day diagnosis. Next day work was completed & yard was put back to normal. They arrived on time. They kept us updated throughout progress. Yes would use again. Appreciate their professionalism”

“I had two toilets clogged up the night before I needed to go out of town. Called the guys at Roto Rooter the next morning first thing. They were there in the morning when they said, Steven cleared my blockage in less than hour. Jason came and ran a camera to inspect for further damage. I was good to go in no time. Thanks to Steven, Jason and the dispatch. They were so fast and communicated everything which is a big plus for me. Thanks again, yall are the best!”

“Steven worked with us and helped get our sink drains unclogged. He was fast and efficient with the job. We appreciate his service.”

“The service technician came out was very responsive, clear and articulate. Listen to the issue and very quickly found the issue and got it fixed! I would give him a 6 out of 5 stars! And will be using roto rooters in the future”

“I had to contact Roto-Rooter die to plumbing issues in the front yard. My appointment with another company was not until 4/10. I was tired of cleaning the yatd. The technician was available the same day I called within 2 hours. The customer service from the initial phone call to Maison arriving to fix the issue. He was professional and highly knowledgeable of the process. Maison was able to explain the process in terms I could understand. I will definitely contact the company again when needed.”

“Steve arrived promptly and got my main line and 2 bathroom running properly. He was very kind and respectful. Thanks again!”

“Steve Boyle came out and fixed my toilet. He did a great job, very professional and friendly. Answered all my questions, repair done in a timely fashion. Definitely recommend.”

“Called Roto Rooter because we had water backup in both bathrooms and the kitchen sink drain was going down slowly. Steve showed up quickly and solved the issues. He is so knowledgeable and gave me some great maintenance tips. His customer service skills are top notch! If I ever need services again I will certainly ask for Steve!”

“Same day service for blockage issue. Steven was amazing!! He let me know exactly what was needed and what he was doing. Cost was given before anything was started. Would definitely recommend a million times over!! Steven was great!!”

“I called Roto Rooter about 8:30pm, they had a technician at my home within the hour. Maison was very professional and knowledgeable. He was able to quickly resolve my issue and helped me save money! I will definitely use Roto Rooter again. Such an amazing experience.”

“Steven was great! Professional, courteous, and kept me informed the entire time. Will definitely request his assistance if needed in the future.”

“The technician, Steve, was knowledgeable in what he does. We have hot water in the house! He seems honest. He calmly answered all my questions and explained everything he did clearly to me. I highly recommend him.”

“So blessed for this company. I was so afraid that my house was going to flood. Steven came out and fixed our plumbing within an hour and gave Preventive maintenance treatment for an amazing price. Highly recommend!”

“Excellent service! Steve was professional, friendly, and got the job done right. Highly recommend Roto-Rooter!”

“Steve was great 👍 On time, friendly and professional. Exceptional work! Thank you. Well done. Well done indeed! Carl and Betty Woodson”

“Steven was the tech today who came out to fix our sink that was clogged. I contacted the company this morning and it’s 1pm and already fixed. Professional service, quick, & honest - don’t feel like they overcharged or tried to get me spend $ that wasn’t needed. Thank you!”

“My garbage disposal motor was broken, and water was leaking under the kitchen sink. Steve Boyle, the technician, came to fix my problem. He explained everything step by step and advised what was best for my house. He is very knowledgeable about his work and did an excellent job fixing my kitchen sink. One of the best aspects was his honesty and integrity. He is my hero today. I highly recommend Steve if you have any plumbing issues. You will not be disappointed. By the way he replaced my broken bathroom faucet too. No more water leaking in my house.”

“Steven was excellent. Solved our issues quickly and intelligently. Very clean and professional. Will call again if we need, and highly recommend to others.”