Prime Plumbing and Water

Prime Plumbing and Water operates as plumbers out of El Paso, Texas. They deal with the plumbing issues that hit local homes, such as water heaters giving out suddenly or leaks appearing under sinks and in walls. Folks around here reach out when pipes fail without notice, especially when cold weather hits and stresses the whole system. The crew comes prepared for tankless setups that have worn out after long use, along with clogged drains and bad disposals that stop working mid-task. They cover the everyday breakdowns that keep homeowners up at night in this area.

They handle jobs like the tankless water heater that failed for Eric Mitchell right at dinner time during a cold snap. Jose has shown up to repair garage disposals on short notice and walked through what got done so the owner knows the fix. Ivan got to a leaking water heater for Hugo Reyes and stopped the problem on the spot without extra delays. For Mandy Wagner they reached the bathroom sink leak the same day and pointed out steps to avoid repeats later. Stephy Marie saw her disposal repair hold solid with no callbacks needed. These fixes hit kitchens, baths, and garages across El Paso and get wrapped up without extra trips.

Homeowners keep coming back because the repairs hold up over time without quick failures. Response times stand out even when calls come in late or on bad weather days. Prices stay in line with the actual work and no surprises pop up on the bill. Explanations stay straightforward so everyone understands what happened and how to watch for issues ahead. The whole crew earns consistent high marks across quality, speed, cost, and how they talk through each step. DIRT Score 5.0 from 68 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Our tankless water heater went out on us after 20 years of usage. And of course it happened about 4:45 PM, on the coldest evening El Paso had a couple weeks ago. Then we saw Primetech Plumbing’s TV commercial which highlighted their experience installing tankless water heaters. I called immediately and spoke with Ivan Piñon, the owner. He was very courteous, patient, and knowledgeable. I had a lot of questions and needed to make a quick decision. Based on his suggestions, we were able to select a replacement model which was a wonderful upgrade for our home and had it installed within one day. Just a great group of professionals to work with, we 100% recommend Primetech for anyone considering a tankless water heater or repairing/replacing an existing system. Customer service is excellent and labor costs were very reasonable. You will be very satisfied with this company.”

“We discovered a leak under the bathroom sink. They were there same day, only a couple hours after calling. They quickly found the issue, and recommended other things we could do to prevent it in the future. Will definitely be calling them again next time”

“Jose fixed my garage disposal and he did an amazing job. He was quick and explained everything that he did. I will be calling him again to fix other things.”

“Ivan and company came out and helped me with my water heater it started leaking, was able to repair it right away. Thank you so much! Both are friendly and knowledgeable, a reasonable price as well for the work that was done. ⭐️⭐️⭐️⭐️⭐️”

“They did great work replacing our water heater. Very friendly and kind and explained everything. It was done in a timely manner and pricing was good. I will definitely be calling them back again for any plumbing needs. Would definitely recommend prime tech plumbing!”