Sal's Plumbing Heating & Cooling

Sal's Plumbing Heating & Cooling works as a plumber based in El Paso, Texas. Sal runs the outfit with his crew, and the main hands on jobs are Gilbert and Angel Melendez. They handle repairs and replacements on water heaters, kitchen sinks and faucets, irrigation systems, shower pressure fixes, valve shutoffs, and dishwasher hookups, plus outdoor line work that sometimes requires cutting through sidewalks.

Homeowners have brought them in after other plumbers left clogs or leaks that returned the next day. Gilbert has installed new faucets on kitchen sinks and explained each step while on site. Angel has replaced water heaters, adjusted pressure problems that prior companies missed, honored a warranty on an irrigation repair right before it expired, and fixed a gas line concern during an emergency call. Reviewers note both men left the work area clean and charged what felt like a fair amount for the scope.

They answer calls and texts the same day in many cases and can slot in same-day visits when the issue is urgent. Angel and Gilbert show up on time for most appointments, explain the diagnosis and the cost up front, and keep the job site tidy once the work is done. The crew covers homes across El Paso and takes both indoor and outdoor plumbing calls.

The company shows a Google rating of 4.2 from 54 reviews. Reviewers often mention solid job quality, punctuality, and straightforward pricing, while a few note delays in follow-up or missed slots on certain calls. DIRT Score 3.6 from 54 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Gilbert did an excellent job!! Highly knowledgeable and professional. I will definitely use Sal’s Plumbing again.”

“Gilbert is honest, efficient, and is a very hard worker. I highly recommend Sal’s Plumbing. I will not change company’s.”

“⭐⭐⭐⭐⭐ I recently had the pleasure of working with Sal's Plumbing, specifically Gilbert, and I can't recommend them highly enough! I’ve used their services twice now, and both experiences have been nothing short of excellent. First, I needed a new kitchen sink faucet installed. Gilbert arrived on time, assessed the situation quickly, and replaced the faucet with precision and care. He took the time to explain everything he was doing and answered all my questions, making the process seamless and stress-free. A few months later, I had to replace my water heater, and once again, I called Sal's Plumbing. Gilbert came out and handled the installation efficiently. He was thorough in his work and ensured everything was up to code. Plus, he left the area clean and tidy! Gilbert's professionalism, expertise, and friendly demeanor made both experiences enjoyable. If you’re looking for reliable plumbing services at a great price, I highly recommend reaching out to Sal’s Plumbing and asking for Gilbert. You won’t be disappointed!”

“Sal’s Plumbing is the best. I called them on a recommendation. I was not let down. They got back to me within a day after the initial call. I’ve used Sal’s plumbing for different issues, both inside and outside. They honored a warranty as specified on a work order/receipt a day before expiration (minor issue regarding my irrigation system). I had an emergency issue today and texted Angel, who made it out and resolved the problem. He diagnosed the problem and everything that was done to remedy it. Pricing was more than fair. Both Angel and Gilbert are professional and leave the job site clean. Highly recommended.”

“I've been using Sal's Plumbing for over a year now exclusively. Angel does a excellent job. He does not cut corners and does a honest job, at a great price. I don't see myself using anyone else for plumbing needs. If your needing some work done save the trouble and use Sals plumbing!”

“After waiting on two other plumbers for a couple of days… we looked for a different plumber and found Sal”s plumbing. They were able to get us on thier schedule on the same day… They resolved our issue immediately. Very courteous and professional individuals.. will highly recommend and will use them again. Let’s keep it local everyone. Ty”

“I highly recommend Sal’s plumbing. They did 2 plumbing issues for me recently, one of them included cutting up a sidewalk to do the repair. Angel is a thorough professional and was at the home in a very timely fashion. He is very pleasant to work with and did a speedy and clean job on both occasions. They could not have been nicer. Great company.”

“Angel and crew from Sals Plumbing are AMAZING! Professional, friendly and always prompt to respond. From minor issues with shower pressure to major instances- such as tree roots breaking through our sidewalk, they have always been up front about cost expectations and have beyond satisfactory resolutions. I’ve used several companies throughout the years in El Paso but they will be my company of choice going forward due to their positive attitudes and thorough education.”

“Great service and extremely professional. Angel did an excellent job replacing a valve shut off. The price was reasonable and the job was excellent. I highly recommend Sal’s plumbing.”

“Sal’s Plumbing has been extremely helpful for all my plumbing needs. I first learned of them when I had a plumbing emergency in my home. Since then Sal’s has fixed my bathroom sink, kitchen sink, both toilets , and inside and outdoor plumbing issues! Angel Melendez always takes the time to explain what is wrong and what will be done, he and his crew go the extra mile to ensure quality work! They are always professional, courteous, on time, reasonably priced, and trustworthy. Definitely recommend!”

“Sal's plumbing was assigned to me by my home warranty, they were quick to respond and collect deductible. They never submitted the diagnosis and when I started reaching out to them after 24 hours from collecting deductible, they simply wouldn't answer my call. I attempted a refund but yeah, good luck with that! That set me back another week without a water heater. Had to be reassigned to a better company. I believe the work needed to be performed wasn't expensive enough for them to help the little people. Sal's plumbing only takes care of Sal's plumbing.”

“Can I do 6 stars? Angel, from Sal's Plumbing, was a literal angel! I have had previous companies come out to evaluate my concerns with my water pressure, and were unsuccessful. Angel was able to diagnose the problem in a heartbeat, and made the necessary adjustments, while also giving me information on how to adjust the part myself should something happen again. I am so happy to have found this company and they will be my first call if I need other repairs! I will be sure to tell neighbors and friends of this perfect experience. Thank you so much, Angel, you've made my day!”

“Had my water Heater replaced at a great price, Angel was awesome. Very professional and did a fantastic job. I would recommend and will be using them again 100%”

“Great 👍🏽 Sal's Plumbing provided exceptional service by replacing my water heater. They offered affordable pricing, completed the job professionally and on time, and delivered excellent customer service.”

“Have been using Sal's Plumbing for many years. They have always provided excellent work, and great customer service.”

“He fixed my kitchen sink right in his 1st visit! My kitchen sink had been clogged for a couple of weeks and I hired a plumber to come fix it. I had to call the plumber to come out a 2nd time because it only worked for one day. On both of his visits my sink only worked for the one day he was here. So I called Sal's plumbing and my sink has been working fine for thr last 2 weeks since he fixed it! I highly recommend Sal's Plumbing for all your plumbing needs!!”

“Gilbert installed a dish washer for me. He showed up on time , was extremely professional, the quality of the work and service was above and beyond anything else anyone did before, and the price was just right. I would definitely recommend Sal’s plumbing to my friends and family. Thank you Gilbert!”

“We gave been doing business with Sal's Plumbing for many. Sal and his crew are great. Never a disappointment. Recommend them Highly !!”

“I have had Sal's pluming to my house three time for repairs. They are hard works and honest. Sal's son has taken care of the problem and the cost is reasonable. I highly recommend them.”

“Contacted them over the span of 2 weeks for a gas leak inspection / repair, the first time was two days before new years when they promised they would show up between 8 am to 12 pm, after calling them because of no show they promised that were extremely busy but could make 12pm to 4pm, needless to say they did not show, after calling the Boss Sal the next day he apologized and this time made a appointment and guaranteed they would show up on the 5th of january, my wife called Sal early in the morning and they said we didn't have and appointment and didn't remember us talking to him but said he would show up between 12pm to 4pm, surprisingly once again no call no show. Long story short don't use this place, punctuality and actually showing up is very critical in a professional business. If you actually need work to get done go somewhere else or you will end up wasting your time like I did”