BLAYLOCK HVAC & PLUMBING

Blaylock HVAC & Plumbing runs its plumbing operations from Fort Smith, Texas and focuses on the pipe, drain, and fixture repairs that keep houses running in the area. The company has put in over forty years serving the River Valley, learning the local soil, water pressure patterns, and older home layouts that create repeat problems for residents. Homeowners turn to them when standard fixes no longer hold or when a new build needs reliable rough-in work from the start. Their crews handle both quick service calls and larger replacements without turning every job into a full remodel.

Master plumbers from the company clear blocked drains, swap out water heaters that stop producing hot water, and locate leaks behind walls that show up as ceiling stains or drive water bills higher than normal. In Fort Smith the summer heat expands older pipes while occasional cold fronts can freeze lines in crawl spaces or garages, leading to bursts that need fast section repairs. Crews work to keep cuts in drywall to a minimum and often finish drain cleaning jobs the same day they arrive. Local houses also see hard water scale that wears out faucets and heaters ahead of schedule, so repeat maintenance visits help stretch equipment life in the dry Texas climate.

Customers keep calling back because the repairs hold up without follow-up trips and the crews explain the problem and the options before any work starts. Pricing stays consistent with no added fees once the job begins, and arrival times match what was promised over the phone. Those steady habits across speed, quality, and clear talk build the rating that sits behind their record. DIRT Score 3.85 from 135 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Came out last year for yearly service. Less than 30 days later unit not cooling. Called them back out, cleaned drain. I think that should have been done at the time of the yearly service, but I got charged again. They used to be good. That time is passed. Before responding check your records”

“Blaylock came out and quoted a new HVAC system for my house. They were prompt and got me on their schedule very quickly. Their team was courteous and made sure to clean up after themselves. Thanks Chuck and the team!”

“Received service in 11 of 2024. Never received a bill. Told we would not be charged because they could not repair the problem. Not sent an invoice for 4 months. Invoice sent email but email was wrong. No paper invoice received for 1 year and 1 month later. We are being charged late feels for every month even though we do not know the amount or have a way to pay it. No electronic option given until we get a final notice in 3 2026. We received services from them 2 other times in 2025 and never received invoices for those either until 3 of 2026 meaning they never sent out an invoice for 5 to 6 months later after service, but charged late fees. We STILL have the problem with our AC Unit! NO TRUST. NO CUSTOMER SERVICE. Talked to owner and to show him the concern and told,” This is how it is go”

“I was a repeat customer until a few months ago. I needed a Mr Cool hvac installed that i bought from Sutherland's. I called them first to give them the job, i was told by the HVAC supe, that no they wouldn't do it. I call Sutherland's after to get a recommendation who could do it, they tell me Blaylock would. I tell them i was told they wouldn't. I don't know who is telling the truth, but I don't like being jerked around either way. I ended up using Shane Parker with Parker Plumbing and HVAC in Alma. He came up within a month and installed it without any fuss, and said it was the easiest thing he'd ever worked on. Sadly, i will be taking my business for plumbing and HVAC elsewhere. You all need to get your stories straight on who does what and where in this instance.”

“Used them for years, not cheap, but as a business owner myself most times cheap comes with a “but”. Called their emergency line after hours yesterday when my upstairs ac’s drip line was overflowing into my garage due to a clog and after talking to Luis deemed I would call during reg hours, for cheaper bill, or fix myself. I consider myself handy so thought I “fixed” it with my shop vac. Came home the next day to my garage covered in water. Called emergency line after hours and once again got Luis, he was there in half an hour purged a TON of sludge from the drip line, installed a union so I could do it easier myself in the future, and treated with drop in chem tabs that would help prevent sludge from building which I will be looking into stocking and treating myself. He did all this ”

“Great team of people. They were on time and even showed up on Christmas Eve at no extra charge to help us with our clogged drains. Raymond did a great job.”

“Sending a huge "thank you" to Jeff and Ya Ya. They fixed a issue with my plumbing that should have been done by someone else when remodeling my bathroom recently. They were honest up front, explained everything clearly and professional. I highly recommend!”

“People are nice but service is terrible. My AC was dripping inside the closet from the coupling where the drain pipe comes out of the unit. It took them 3 trips out to make it stop, apparently a hose was touching the side of the inside panel so condensation was running down the side of the panel and onto the coupling instead of into the pan and out the pipe where it's supposed to go. Then I had a gas leak and it took them 3 or trips out to fix it... First guy installed a new shut off valve and pipes, that didn't fix it. 2nd guy brought a gas leak detector but didn't know how to use it so I read the instructions and figured it out for him. He wasn't sure if it was working so i tested it by holding my lighter next to it and releasing butane, since the instructions said it detected propane,”

“Incredible workers! Tough job! I am so impressed!!!! The crew was Raymond, Eric, and Josh❤️❤️❤️❤️❤️”

“They’re consistently quick to respond, and every interaction is marked by kindness, professionalism, and genuine helpfulness. From the moment you reach out, they keep you informed every step of the way. Service is smooth and reliable-highly recommend!”