Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning

Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning operates as a plumber out of Fort Worth, Texas. The business covers Fort Worth along with Benbrook, Haltom City, Saginaw, White Settlement, Forest Hill and Keller. Services include plumbing repairs, water heater installation and replacement, drain cleaning, sewer line work, gas lines, water softeners and emergency call-outs. Their plumbers diagnose the fault before quoting, explain what failed in plain language, and give a price before any work begins. If they are late, they pay. The location stays open around the clock every day of the week.

Customers report toilet repairs that fixed slow refill and noise within a couple hours. Water heater problems get handled the same day, including battery swaps on sensors and full replacements that meet current code. Drain clogs in laundry and kitchen lines get cleared after camera checks, with explanations of the root cause. Shower valves get repaired without full replacement. Tankless units receive water quality tests and maintenance. Gas line moves and leak detection lead to targeted fixes. Technicians named Athens Clinkscale, Gio, Alie, Zachery, Nick Fontenot, Curtis Price, Cody, Clayton and Klee handled these calls. Most jobs finish in one visit with cleanup afterward.

Response times run from same-day to after-hours arrivals when needed. Technicians arrive on schedule, explain options before starting, and send photos of completed work. Pricing stays competitive with no charge for some quick sensor fixes. Service reaches the listed cities and includes 24-hour availability. Reviewers note consistent communication through reminders and direct updates from the office and field staff.

The Google rating stands at 4.8 from 2368 reviews. Common topics include knowledgeable staff, courteous service, clear explanations, quick leak repairs, water heater replacements and thorough problem diagnosis. One review described a missed gas line appointment after a down payment.

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“I experienced a sudden issue with a toilet making noise and slow to refill tank. I called and was able to get a technician out in 2 hours. He was on time, professional, and very quick with the repair. This is our third time using BFP and every time experience has been great. They are definitely our go-to plumber now!”

“We have used Ben Franklin Plumbing for years. They are always prompt and professional. We had an issue with our water heater that they installed two years ago. When they arrived, we discovered it was only batteries that needed to be replaced on the water overflow sensor. They replaced the batteries (I now know to do it yearly) and didn't charge me for the service call. You don't get this type of service any more from most companies that provide home services. I highly recommend using Ben Franklin for all your plumbing needs.”

“Athens Clinkscale was the technician who came to my house. He was extremely thorough and professional. He made sure I understood all my options, and then told me exactly what would be done. He was very quick and it was obvious he not really knows what he’s doing, but he loves his job very much. That is refreshing. We are extremely satisfied with the results!”

“Office AC went out, they came out the same day to access the issue. Jacob and Elliott came out the next day and replace the entire unit. Very kind and knowledgeable and cleaned up before leaving.”

“David Crow and his crew at Ben Franklin Plumbing are absolutely amazing to work with! Very accommodating, trustworthy, knowledgeable, honest, and fair. Highly recommend their services! Thank you for always taking great care of me!”

“Our 2 year old gas water heater gave up the ghost. BFP was able to install its replacement same day and bring everything up to current code.”

“Let's start with how amazing the Customer Service personal that I spoke with on the phone to book my appointment. She took the time to listen to my concern, understood that I needed someone this evening and was able to get someone out. Then the service personal they sent (after hours) was amazing, took his time to explain everything wrong with the Aqua booster/water heater. Then took his time to make the repair, to show us the repair was complered. Thank you Gio and Thank you to your coworker! *I didn't caught her name due I was so worried at the time of my call*”

“I needed a new hot water heater. It was a Saturday morning when the old one quit working ( it was 13 years old). Alie came out first & described all the details for getting a new one. He got the parts ordered & within a couple hours Zachery was here & installed the new hot water heater. He had to replace some old valves & bring all connections up the code. He did a great job on the installation. I had a new hot water heater ready to use by that afternoon. All went well & great service with reliable knowledgable technicians.”

“Tech was friendly and told us exactly what we needed for our A/C. Cost was also very acceptable.”

“⭐️⭐️⭐️⭐️⭐️ Nick Fontenot - Plumber/Field Supervisor came to my home and delivered truly exceptional service. From the moment he arrived, he was incredibly friendly, making the whole experience comfortable and stress-free. He worked with impressive efficiency, getting everything done quickly without cutting corners. What really stood out was his knowledge—he clearly knew exactly what he was doing and took the time to explain things in a way that was easy to understand. It’s rare to find someone who combines professionalism with such a personable approach. I wouldn’t hesitate to recommend Nick to anyone looking for top-tier service!”

“Excellent service on a water line. Didn't need to do the work but service call was professional and courteous. Recommend!”

“Gio repaired the very old shower valve quickly and skillfully, and saved me the much larger expense of replacing the whole valve.”

“Benjamin Franklin Plumbing always does fantastic work. I can’t recommend them enough — they’ve been my go-to for years now. I’ve never had a service that is so consistently professional, knowledgeable and thorough as they are. The peace of mind and quality of service is worth every penny. Shoutout to Clayton who helped me today!”

“Athens took care of our tankless water heaters. Did a water quality test and answered all our questions. Great service.”

“I had contracted Ben Franklin Plumbing to move my gas line in my kitchen remodel. I was in communication with them for several months on the progress of the work. I scheduled and put a down payment on the job totaling around $3690 and confirmed a date and time. I received 10 reminders of the appointment time and date and on the day of nobody showed up. This is even after I had a text notification that the plumber was on the way at 8 am. After 4 hours of waiting I called the office. They then rescheduled the work for the following day. I had to call another company to dig the trench Ben Franklin had said they would do and never showed up. The other contractors worked until 9 pm digging my trench with the intention of Ben Franklin finishing the plumbing. The next day Ben Franklin came out and told me that they cannot do the work for the price agreed upon in the original quote and left me high and dry with a shrug of their shoulders and a “sorry.” Still waiting on my down payment to be reimbursed but this will take 3-5 business days. I would never recommend this company to anyone asking and cannot believe their lack of integrity. Photo below on where the work was at when they left me ”

“Curtis Price arrived early, took time to exam the problem and let me know all of my options. Fixed the problem in less than 10 minutes and was able to offer me other information about another one of my toilets and air conditioner. Extremely knowledgeable and helpful. Highly recommended”

“This company is the one you need to hire if you have any plumbing issue. Cody went above and beyond fixing our problem. He even educated us on what to do to prevent an event like this to occur in the future. Thank you Cody for being professional and honest, you just saved the day for us and also we appreciate helping us finding the switch that we have been looking for and showing us the tools that we need to have around the house. You are one of a kind plumber I would say, thank you so much. Highly recommend them 101%.”

“Today is the third time we've called on the friendly folks at Benjamin Franklin, and I'm sure glad I did. I've used a few plumbers for different jobs over the years, and these guys are quickly becoming a favorite. Always quick, knowledgeable, honest, and competitive on pricing. My drain for the laundry and kitchen has been a constant issue, and thanks to Gio, it's unplugged, and now I know why its been a consistent problem. Most plumbers I've used just want to get the job done and run without answering questions. Plumbing problems aren't exactly fun, but the folks at Ben Franklin make it a lot easier to deal with. I highly recommend!”

“Klee was awesome! He was very professional, courteous and got the job done pretty quickly! Thank you again Benjamin Franklin!!”

“The guys do a great job on time and never leave a mess I recommend to everyone. They send pictures of work and suggest future improvements”