R. Arizola Company Llc, Arizola Plumbing & Water Filtration

R. Arizola Company Llc runs Arizola Plumbing & Water Filtration out of Fredericksburg in the Texas Hill Country. Rick started the outfit after years working other towns and spotting how big outfits often drop the ball on follow-through. He moved back during the COVID years to raise his family and set up a local shop that handles straight plumbing plus water treatment work for homes and small businesses around Fredericksburg and Boerne. The crew focuses on water heaters, line repairs, drain cleaning, sewer camera inspections, gasfitting, and full water filtration or softener installs that actually hold up in the local limestone ground and hard water.

They show up ready with the right parts instead of making extra trips. On one job Thomas reached an elderly customer's attic pipe after squirrels chewed it through, patched the line, and ran extra hangers to keep rodents off it for good. Eric Neri has taken calls where he traces the real cause of low pressure or leaks, walks the homeowner through the fix step by step, and answers every question before wrapping up. The same crew handles water softener setups and treatment systems that tie into existing lines without tearing up yards. Homeowners in the area call them first when a line bursts or a drain backs up because the truck carries the tools to finish in one visit.

Customers keep coming back because the work gets done fast without surprise costs and the explanations are clear from the first call. Reviews single out the same two things every time: the technicians stay until the job is right and they treat every house like their own. That steady record on speed, quality, and plain talk adds up across hundreds of jobs in Fredericksburg. DIRT Score 5.0 from 180 reviews on Finds.

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“We initially reached out to this company through their website for a large, multi-part project that included a pump house, water storage, extensive plumbing work, a water softener, and a full water treatment system. We never received a response. After following up ourselves, we were told our request had been sitting in the wrong folder the entire time. Not a great start. They eventually sent someone out, and we were told to expect a quote within 2–3 weeks. That was two months ago. We have yet to receive anything for the actual project we requested. Instead, they quickly sent a quote for a small, unrelated job we were not interested in. And to make matters worse, we just received a message stating that “our work has been completed”—on a project they never quoted, never scheduled, and never performed. The level of disorganization, lack of communication, and complete failure to follow through is unacceptable—especially for what would have been a significant, high-value job. If you’re looking for a company that is responsive, organized, and capable of handling a large project, this is not it.”

“Another squirrel attack to my elderly mother's water pipe in her attic. Thank you for your prompt service. Thomas was so patient and professional. He fixed the pipe and also hung water line to deter further damage. We are so relieved that this is resolved. Will definitely recommend. Thank you! Now time to find where the squirrel is getting in.”

“Eric Neri did an excellent job diagnosing problem, educating me on what, why, and how he planned to resolve the issue. He answered all my questions and thanked me repeatedly for choosing Arizola plumbing. I’m not sure if he is an owner but he certainly acted like it! Very dedicated worker with a ton of pride in his work and his company. Thank you for your prompt response to my call.”

“Always professional and my first & only call for HVAC and plumbing needs. The crew is amazing! Don’t hesitate to try them!!”

“Excellent response time. Had leak. Came out in under 4 hrs when we called. Service tech was very nice and professional. Diagnosed problem quickly. Couldn’t be more pleased with his service and repair. Would call again!”