Garrison Plumbing Services
Plumber · Frisco, TX
About
Garrison Plumbing Services handles plumbing work in Frisco, TX. They operate as a licensed commercial contractor that has served local businesses since 2013. Their services cover boiler installation and repair, water heater work, gas line installation, backflow prevention, drain cleaning, and maintenance for restaurants, hotels, schools, government buildings, and medical facilities. They also take on residential jobs such as toilet installs, sink repairs, and slab leak detection. The company offers 24/7 emergency calls and preventive maintenance across the DFW area.
Reviewers describe jobs that include converting propane systems to natural gas on multiple heating units and water heaters, clearing clogged sewer lines, fixing freeze breaks, running gas lines for grills, and handling remodel plumbing in homes and facilities. Technicians named Adam and Jared resolved a sewer blockage, Javier and Carlos installed a sink, Eric’s crew fixed a control valve issue, Bill handled an office emergency in the rain, and Carlos and Jared addressed a facility problem. Customers note that these repairs often restored operations quickly without extended downtime.
The company responds to calls the same day in many cases and arrives within promised windows for both commercial and residential requests. Reviewers mention clear explanations of problems, fair pricing on quotes and repairs, and work that stays clean and on schedule. They cover North Dallas and surrounding spots with a focus on hospitality, apartments, and industrial sites. Service runs around the clock for emergencies, and teams show up promptly even on short notice.
Most feedback highlights professional conduct, speed on repairs, and reasonable costs across dozens of jobs. A few reviews point to pricing that was not explained clearly before the work started. Garrison Plumbing Services holds a 4.5 Google rating.
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DIRT Score Breakdown
47 reviewsView on Google →
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What Customers Say
“I paid $400 for a water heater inspection, but the scope of work was extremely limited, basically just turning it on and checking pressure. The fee was not clearly explained upfront, and the manager only offered a discount on future services rather than addressing the charge I already paid. I felt misled and dissatisfied with the transparency of the pricing. Would not recommend, go with somebody that I clearly explains the service being offered prior to charging you.”
“Garrison Plumbing Services have done many jobs for us over the years. At our previous house they helped us with a lot of trouble shooting and repairs when we first bought the house. They ran gas lines for our grill. Did emergency repairs and did plumbing for the renovations. At this house they fixed freeze breaks, installed new water heaters and installed a handicap toilet for my dad’s bathroom. Every time they did work for us and every plumber they sent out was always professional and respectful. I feel confident they know what they are doing. When they are done I know I have a good product. Thank you, Keep up the good work!”
“Garrison Plumbing recently completed a major plumbing project at our facility to convert our system from propane to natural gas. This included 16 a/c/heating units and 2 water heaters. Their staff consistently met deadlines, were very detailed oriented and professional. Their workmanship is outstanding. Communication was clear and timely. I would highly recommend their services to anyone needing commercial or residential plumbing.”
“Our church has had previous providers that we feel have taken advantage of us through price increases. Garrison came out and gave us some quotes on repairs and were reasonable, very prompt, and very pleasant to deal with. They are now our preferred provider. I would recommend them to anybody.”
“Adam and Jared really did a great job with our clogged Sewer line. I feel they saved us money and took care of our issue. I would call them again! Thanks”
“Garrison Plumbing helped us out on a remodel where we ran into several tricky situations. They went above and beyond to make sure things were done correctly, and I would recommend this company to anyone.”
“Garrison plumbing has amazing service! We needed something fixed at our restaurant and they had it done quickly! We were priced an honest amount and we will continue to use them for our plumbing needs! 10/10 would recommend!”
“Javier and Carlos were very professional and fast! They installed my sink quickly and it turned out great. They always remember me when they come back to do work on my house. I definitely recommend Garrison Plumbing”
“Garrison Plumbing provides excellent services. We’ve used them on multiple commercial service projects and wouldn’t recommend anyone else. Great team and great service.”
“Eric and his team were great. They were able to come out the same day I called, and resolved my issue the next day. They explained the full issue to me (previous owners had screwed up the control valve box) and what was needed and finished the whole process professionally and quickly. This was a huge relief off my shoulders, I'd use them again.”
“I find myself all to often NOT impressed when I must reach out and use a new vendor for service/repair work which needs to be completed at the office. However, today became a much different experience. I reached out @ 9:00 am to Garrison Plumbing Services in Frisco after they had been recommended to me by another plumbing company who did not have the appropriate insurance type to work in a high-rise office building. Garrison Plumbing said they could have someone come and check-out the problem within the same day, this is something that never happens! They came within the time slot that they had given me and fixed the problem in a timely manner. Not only did they fix the problem, but they also cleaned-up the mess the issue had created, too! I did not expect for them to do that! They also inquired about any other issues, and I explained the trouble we were having with one of our refrigerators and they fixed that problem also but did not charge the company for fixing the icemaker. The two employees sent to my work location were Jairo (Journeyman Plumber) and Carlos (Apprentice plumber) with Garrison Plumbing Services out of Frisco, TX. Both young men were so professional and ”
“We contact Garrison Plumbing Services for an emergency we had at our office late Monday afternoon & they came out 1st thing morning on Tuesday. Bill came out and worked in the rain and resolved our issues right away. Bill was awesome and very knowledgeable and was able to answer all of our questions and concerns! If you want a company that has great customer service and send plumbers that know what they are doing and have been doing it for years says a lot. If you want honest and folks that take pride in their work and top it off with great customer service they are your guys to call. Thank you again Bill for coming out in such a short notice. You guys are great!”
“We contacted Garrison Plumbing with a plumbing crisis in one of our hotels in the dallas area early Wednesday morning. Not only did they promptly return our call, they also showed up in such a short amount of time. Bill was very attentive to our needs and was able to divert our crisis quickly and quietly so we could resume business with very little interruptions. Thank you all so much.”
“The entire team at Garrison Plumbing are absolute life savers! I have used them on commercial projects as well as residential. Their professionalism and sincere courtesy shine through in everything they do. They always make me feel as if they take such care of each project as if it was their own. Thank you! Thank you!!”
“Called for an appointment for a significant leaking spigot. The plumber called and said he was on his way. He then called and said would be at my house at noon. At noon I called the office. The office assured me he was coming. By 5:00 he had not arrived and the office never told me he wasn’t coming. Meanwhile my water leaking is continuing. Baker’s Brothers would have this fixed by now. I sincerely regret giving this company a try.”
“These guys always take great care of us at our marina. Lots of unique problems on the water, but these guys have the answers.”
“We had Garrison Plumbing out to repair a broken water line in our shop. They were very prompt and very fair on pricing. They got the job done in a timely manner and let us get back to what we do best.”
“We had a situation at our facility and Garrison Plumbing Services had Carlos and Jared out to our location shortly after we requested service. They were extremely professional and respectful and they got the job done fast!”
“Very prompt service. Very clean and technically competent. Always a pleasure dealing with this plumbing group”
“The best plumbing company period. Super helpful, would explain what was happening in plain language, and very professional. Carlos and team were great. I won't be going to anyone else.”
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