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Legacy Plumbing

Plumber · Frisco, TX

Residential
Active

About

Legacy Plumbing handles plumbing and electrical work from their spot in Frisco, Texas. The company takes on drain service, sewer line repairs, water and gas line fixes, slab leak detection and repair, water heater installs, garbage disposal work, and commercial plumbing jobs. Reviewers mention the same crew members returning for repeat calls across multiple homes and properties in the area.

Customers describe fixes for backed up bathroom sinks, cracked soil pipes under garage floors, clogged lines from attic units, major slab leaks that soaked floors and drywall, gas leaks, and full water heater replacements. Sheldon handled pipe work across two homes with steady results. Brandon diagnosed leaks other crews missed and kept costs down without pushing extras. Jake explained options on a toilet swap and folded prior work into the final bill. Eric and Nick knocked out quick sink repairs and water heater swaps while sharing maintenance pointers. Nick and Jake also cut through floors for pipe fixes and left the spots cleaner than found. Adam snaked drains and ran camera checks same day. Rocky cleared lines on short notice during hot weather. Philip isolated slab issues with a full team walkthrough. Ben fixed disposals without full replacements and gave money saving tips. Nate swapped units on short notice after an earlier booking shift.

The crew shows up on time or early, often the same day or next day after a call, with clear explanations of costs before starting. They keep the work area tidy, answer questions on the spot, and handle financing details when needed. Service stays local around Frisco with upfront pricing that reviewers call reasonable and free of surprises.

The company holds a five star Google rating. Reviewers return to the same names for honest diagnoses, fast scheduling, and clean finishes on everything from simple clogs to complex leak repairs.

Service Areas

Frisco

DIRT Score Breakdown

Google

2324 reviewsView on Google →

5.0

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“These guys are SO GOOD AT WHAT THEY DO! Big shout out to our plumber, Sheldon! He has taken care of the pipes in 2 of our homes and has delivered quality work every time. ☺️ Thank you guys for making this process smooth and easy for us. We booked our appointment online, received a confirmation call, and the administrative team was able to move up our appointment to accommodate our timeline. My family and I truly appreciate you guys! I highly recommend that if you have a plumbing issue, give them an opportunity to fix it for you.”

Eric Way

“Thank you to the Legacy Plumbing Team!! Everyone I communicated with did a great job. Canon helped me with the initial details and then Daniel and team did a fantastic job completing the project. It was a great experience and I highly recommend their services. Our new 75 gallon water heater is great!!”

Brian Smith

“Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!”

Randall Jones

“Brandon and his coworker did an excellent job on our plumbing repair. They were professional, courteous, and took the time to explain everything clearly. They worked efficiently, left the area clean, and made sure everything was working perfectly before they left. I really appreciated their friendly attitude and attention to detail. I would definitely recommend this company and would be happy to use them again. Thank you, Brandon and your teammate, for a job well done!”

Jennifer Haefner

“Great service and great techian. Nancy and Nick made my service experience extremely easy. Nick explained the services I would need and Nancy patiently took care of the financing. This is my third service with Legacy. Always helpful and professional.”

Kerri Parker

“Jake had identified a crack in my soil pipe last week. He and his able bodied helper Nick cut thru my garage floor, dug out the hole, and repaired the pipe. The hole was properly backfilled and the work are was cleaner than they found it. Amazing work!”

Dennis Stein

“I’m a first time Legacy Plumbing customer. I am impressed at how quickly Eric and his apprentice Brandon serviced and repaired a backed up bathroom sink. Eric took the time to explain the repair process and cost. They worked quick and efficiently. The sink drains my AC so it was critical to have it repaired immediately. Both employees very professional and provided me with excellent maintenance tips. The office staff was friendly and accommodating when I scheduled the appointment and kept me updated. I highly recommend Legacy Plumbing.”

John Garcia

“Absolutely outstanding service from Legacy Plumbing! ⭐⭐⭐⭐⭐ I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!”

Nicholas Silva

“Excellent service from start to finish! The plumbing company responded quickly, located the gas leak, and repaired it safely and professionally. The technician was knowledgeable, courteous, and took the time to explain the issue and the work being done. I truly appreciate their prompt service and attention to safety. I highly recommend this company to anyone needing reliable plumbing or gas-line repairs!”

Kathy Robnett

“We had a great experience with Legacy Plumbing! We needed new water heaters installed quickly, as our old ones had sprung a small leak. We were able to get on their schedule quickly. Eric and Nick came over and efficiently knocked out the water heater replacement. They were friendly, shared a lot of helpful plumbing recommendations, and were happy to teach me about plumbing basics and things to look out for. The price for the replacement was very reasonable and we were all set in no time. We also have worked with Luke at Legacy also, and he was extremely helpful and knowledgeable. Overall, I would highly recommend working with Legacy Plumbing for all your plumbing needs!”

John Kollar

“Adam came out to my house within the hour that I called and identified my issue. Snaked my drain and showed me the camera of my pipes. I asked him to swap a valve inside after and everything went smooth and reasonably priced. Very happy with my experience with legacy plumbing.”

B0T Frank

“Jason and Brian did a great job! They were on time (actually early!), professional, and efficient. We had multiple issues to address, and they walked through each one with me, made sure I understand the cost estimate before beginning any work, and explained their findings and recommendations along the way. I would recommend legacy and specifically Jason and Brian to anyone with plumbing needs.”

Sarah Cummings

“Our experience with Legacy Plumbing was outstanding from the start, from booking the service, upfront pricing, communication before arrival and repairing the leak. Brandon found the cause of our leak when another company could not, educated us every step of the way and was very professional. I will never need to ask around for a plumbing service again.”

Kelly K

“Rocky was fantastic. Next day service appointment on a 100° day. Reasonable price to unclog a drain line from the attic AC unit to my bathroom sink. I would recommend Legacy Plumbing and Rocky to my neighbors.”

Kyle Coleman

“Disclaimer: if you're dealing with under slab water leak it may be smart to locate the path of your water lines using a utility locate company first. This will help your plumbers isolate the issue a lot faster. So we had a major slab leak which has ruined the wood floors for a relatively large space. Soaking all the wood and close to 2 feet of drywall. Philip came out with his team and saved the day. I'm pretty annoying because I like to understand how and why things work the way they do, but they were really accommodating, and walked me through the entire process including their troubleshooting methodology. Eventually we were able to isolate the leaking area and repair it. Ive been unfortunate enough to have 2 major leaks only 6 months apart with on requiring a trench to remove and replace the main water line. These guys are great! They aren't the cheapest but they won't screw you over. Its quality work. I usually shop around for maintenance workers and get qoutes before work gets started the first guy that came out from a different company wanted to charge 1700 JUST to fish tape the water line To maybe see if it was located where he thought and wanted to charge 2500 to invasive”

Moon Hussaini

“Amazing service. They replaced my mom's water heater and I always try to be with my mom to make sure she understands what is happening and to a lesser extent make sure she isn't being scammed. But legacy plumbing amazed me. They came clean, not smelling like smoke and on time. They told us exactly what was going to happen before they started and took the time to explain what they were doing while doing it. They really made a stressful situation a little better.”

Garrett Watros

“Ben with Legacy plumbing was knowledgeable, skilled and polite. He was able to fix my disposal quickly instead of having to replace and gave me a couple of tips for a couple of other simple plumbing issues so I wouldn’t have to replace a faucet or be charged for cleaning a drain. So nice when service providers are honest and try to save you money. Bacon plumbing the week before quoted me $2600 to do those same fixes that cost me only 190$ today!!!”

Denise Harville

“Legacy was highly recommended to me by my neighbor, Erika. She told the truth. Greatly appreciate her. Might not the cheapest but within the range of reasonable. Distance is not a problem. Good job guys. Keep up the good job. Give them a chance so u can see what I'm talking about. Thanks Legacy!!”

August Co

“I recommend Legacy plumbing! They came to our house today to swap the sink disposal unit and were excellent. Easy to schedule with, arrived on time, answered all of our questions (even about other areas of our house!), completed the work and cleaned up when they finished. Everyone was very friendly and pricing was fair and transparent. We’ll be using them again!”

Liz Lytton

“My garbage disposal was having problems. Legacy plumbing gave me a next day appointment but then called a little later to say that they could come right away. Nate, the technician was very professional, explained everything, gave me choices, and was friendly. My new disposal is beautiful and works great!”

Debra Evans

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