Mr. Rooter Plumbing of Frisco
Plumber · Frisco, TX
About
Mr. Rooter Plumbing of Frisco takes on plumbing jobs in Frisco, Texas. The outfit handles drainage service, hot water system supply, water filter supply, gas leak detection, water valve replacement, and gas riser pipe work. Technicians include Sebastian, Gavin, Nathan, Heidi, and Brian Lee. The business lists itself as family owned and operates as a claimed service establishment that sends crews to nearby spots such as Farmers Branch.
Homeowners call about water leaks that show up late on weekends, toilets that gurgle from blocked main drains seven feet down, faulty whole house filtration tanks that need swaps, gas leaks that require quick location and repair, backflow valves that fail city tests, roots growing into water lines, and kitchen sink clogs. Crews like Sebastian and Gavin arrive the next business day to fix leaks without full faucet replacement. Nathan and his son verify bad tanks with suppliers and install replacements the same day. Sebastian and his brother arrange digs for deep pipe breaks then return to finish replacements. Gavin handles root removal in water lines. Heidi manages backflow testing and permits. Nathan repairs damaged piping near heaters with quality welds.
Response times run from same day to next business day after late night calls. Dispatch sends texts with technician names and arrival updates. Estimates come free and pricing stays reasonable with no added fees. Crews keep work areas clean and tidy. Appointments adjust to customer schedules and communication continues through each step of the job. Service reaches Frisco and Farmers Branch with technicians such as Brian Lee and Mark McGaughy available for larger tasks.
The company carries a 4.8 rating from 11 Google reviews. Common points include professional technicians, fast repairs, reasonable estimates, and solid problem resolution.
Service Areas
DIRT Score Breakdown
Nextdoor
11 reviewsView on Nextdoor →
388 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
Nextdoor“What was found in my pipes and toilets etc that were ruined.”
Nextdoor“Mr Rooter, the owner is a friend of mine. Tell him Pat Malone sent you. Try and talk to Leah or Mark McGaughy and they should be able to handle about any job you have.”
Nextdoor“Mr. Rooter, Farmers Branch and request Brian Lee. He just finished replacing the piping in my kitchen and did a great job!”
“Sebastian and Gavin were able to get out to help us the next business day first thing after contacting Mr. Rooter of Frisco about a water leak issue late on a Sunday. They were also able to fix my pot filler faucet without replacing the entire thing. I highly recommend contacting them, if you should ever need plumbing help.”
“Amazing experience! When our toilet started gurgling I scheduled an appt. late at night for a couple days out and was texted right back with a sooner day. I was updated throughout on who my technician was and where they were along the way. Sebastian and his brother got to work and immediately found the issue...blocked main drain pipe...not a fun task at all. After getting down to about 3' he arranged a professional dig to come out and handle the remaining 4'. Yes, the break was 7' down. Sebastian contacted me throughout to let me know what was happening. They came back out after the dig and replaced all the damaged pipes and fitting. They were so great to deal with. Professional, knowledgeable, and just plain fun to talk to. The site was cleaned up and all the old fittings removed. Dig company came the next morning and filled back in the hole seamlessly. Mr. Rooter of Frisco and Sebastian made a dreadful job painless. Will definitely be my first call in the future. Thanks guys!!!”
“Highly recommend! I reached out needing help in replacing our whole house water filtration system tank. Upon Nathan and his son arriving they quickly identified the tank that Aquasana sent me was faulty. Nathan took it upon himself to call their company on my behalf to prove it was faulty and to get a new one sent out, which he did. As soon as I received the new tank I gave them a call and he was out within a couple hours to fix everything. I will be using them again!”
“Our company would highly recommend Mr. Rooter. From the moment I contacted them, they were responsive, professional, and courteous. Sebastian arrived on time, quickly diagnosed the problem, and explained the repair process in a way that was easy to understand. The work was completed efficiently, and the area was left clean and tidy. What impressed us the most was the attention to detail and the quality of the repair. It's clear that Sebastian takes pride in his work, and this is evident in the results. We recommend Mr. Rooter to anyone in need of plumbing services.”
“I called asking for advice on a leak issue I am having and this company helped me out no questions asked. I am not a paying customer mind you and they still went above and beyond to ensure they got me the information I needed. I would recommend them to anyone looking for a plumbing company that obviously instills amazing values and character in their personnel. Thank you Mr Rooter of Frisco!!”
“They were super quick in showing up to our house after we experienced a blockage in our plumbing leading to our bathroom overflowing with water. They provided a free estimate and then were quick and professional in getting the job done. Very friendly as well.”
“I recently had the pleasure of using Mr. Rooter of frisco for a plumbing issue at my home, and I couldn't be more satisfied with their service. They were prompt, professional, and highly knowledgeable. From the moment I called, their customer service was excellent, and they scheduled an appointment that fit my busy schedule. The plumber arrived on time, quickly diagnosed the problem, and efficiently fixed it, leaving the area clean and tidy. Their pricing was fair, with no hidden fees. I highly recommend Mr. Rooter of frisco to anyone in need of reliable and top-notch plumbing services!”
“First thing Sebastian did was to introduce himself and to shake my hand. Afterwards, he took his time to explain what was wrong with our water heater. Installed a brand new one under an hour and is working great. Also came with a 1 year warranty on the work that they did. Highly recommend.”
“Sebastian and his assistant were very professional and helpful! They solved our plumbing problem and didn't break our bank. We will definitely call them again if we have another problem.”
“Mr. Rooter Plumbing did an excellent job unclogging my kitchen sink! They were prompt, professional, and got the job done quickly. Highly recommend their services!”
“Had a last minute issue with my backflow water valve testing and needed a replacement and permit done. They handled everything efficiently and got me out of trouble with the City. Did a great job and charged reasonably. Definitely recommend Heidi and team.”
“The team responded quickly to my request for an appointment and arrived promptly at the scheduled time. The technician (Sebastian) was courteous and professional. He thoroughly diagnosed the problem and resolved it completely within the visit. He made sure I was aware of what he was doing to troubleshoot and treat the issue and clearly communicated the anticipated costs.”
“This one of the best plumbing companies I have ever dealt with! Outstanding customer service over the phone and in person. They performed timely and high-quality repair exceeding my expectations and addressing all concerns in advance. They acted as a true partner in resolving my complicated situation!”
“Sebastian and Gavin were very professional. They quickly located the gas leak, showed me where it was leaking and advised me of the repair needed. Quick and easy repair! Thank you for your Awesome Customer Service!!”
“Our first experience with Mr. Rooter and plumber Nathan was great. The dispatch office was great in helping us to get an appointment during this extremely busy time and all follow up communications. Nathan showed up on time and ready to help us. He found the two damaged areas of piping near the heater quickly and was able to repair them with a quality weld. The price was fair and the service was professional. I would recommend Mr. Rooter to anyone needing plumbing services and will definitely be using them again if needed.”
“We called this company as they were listed on Aquasana’s website and I wish I called them yesterday. I called RC Pros Plumbing and they charged us $1300 for 30 minutes to bypass the water filer system so we could have water in the house! That was a total rip off from RC Pros. Mr. Rooter was prompt, responsive, and didn’t overcharge us for anything! Highly recommend this company.”
“Nathan and is team are awesome! They replaced the backflow and regulator in our home and were friendly and very professional. Would highly recommend!!!!”
“From scheduling to the actual service, we just couldn’t be happier! Heidi texting me to schedule and Sebastian came on time the very next day! He listened to us well, looked through everything and quickly fixed all our drain issues. We highly recommend Mr. Rooter plumbing of Frisco and we will be using their services again and we will be recommending them to all of our friends and neighbors.”
“I had roots grow into my water line and needed to get it taken care of ASAP. I had contacted one other company for a bid. Their prices were very high. I then called Mr Rooter. The service I received from the minute I called to set up an appointment until the job was complete, the service couldn't have been better and the price was much more reasonable than the other company I called. 100% professional. 100% communication. Very straight forward. I was told they would arrive between 5-6pm but much to my surprise, they were able to come even sooner. Gavin did an amazing job and I'm confident about the major repair that was done. I am looking forward to doing business with them again in the future. I highly recommend this company.”
“My toilet was leaking. I called a competitor and Mr. Rooter. I did my research on their web site and was impressed. I opted to proceed with Mr. Rooter because they were competitive, good customer service, and kept their promise with their warranty. They returned to fix with a new flapper . Sebastian did a good job. I recommend Mr. Rooter for any plumbing job.”
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