Expert Services Llc

Expert Services Llc operates as a plumber based in Abilene, Texas. They focus on practical work with water lines, sewer lines, gas lines, and drain cleaning for homes and businesses across the area. Abilene homeowners often face issues from hard water buildup and sudden temperature swings that crack pipes or trigger leaks, so the crew stays ready for repiping jobs and leak detection calls. They also manage water heater replacements and commercial plumbing needs when systems fail under daily use. The company covers the local region without unnecessary delays, handling everything from basic fixes to bigger sewer line repairs that keep properties running.

Jacob showed up to handle an office temperature problem where the unit had come loose and sent all the heat into the ceiling instead of the space below. He checked the difference, explained the exact issue step by step, and waited until everything ran right again. Another customer brought them in for a full commercial HVAC replacement and then kept them on for regular quarterly checks, noting the office staff and techs stayed responsive throughout. The team also lists drain cleaning, gas line work, and water line repairs as standard offerings, showing up with the right tools to sort out clogs or breaks without extra trips back to the shop.

Customers give mixed feedback that lands the low overall mark, with some pointing to pleasant talks and solid fixes on site jobs while others call out dangerous driving habits from company trucks that led to near misses and angry exchanges on the road. Speed and communication get occasional nods when techs like Jacob stick around to confirm results, yet price complaints and safety concerns from multiple incidents pull the numbers down across the ten reviews. DIRT Score 2.01 from 10 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Incredibly reckless driving. Almost caused an accident at the plano george bush exit then tailgated a different car after. Youre driving a billboard man”

“Today Jacob came today to check the temperature difference in my office, it was completely disconnected and all the heat was blowing into the ceiling. He took time and explained to us what exactly was wrong and how he was going to fix it. He also stayed to make sure it was working properly after the air came back on. He’s a great employee to have!!!”

“The entire team at Expert Services excel at customer service. I got intorduced to them when I needed my comercial HVAC unit replaced, and signed on with them for quarterly service. Every interaction I have with their office staff and technicians has been very pleasent. They are incredibly responsive, gracious, and accomodating for any service call I have put in. I own a service company myself and to achieve this level of customer service is no accident. Thank you for your continued service at my shop!”

“This is absolutely the worst company ever here’s why. My husbands work truck was hit by truck number 225 in traffic yesterday in Dallas. The driver of the vehicle got fighting mad at my husband was cussing him and showing his middle finger to him several times. It was the other man’s fault. He damaged husbands truck. Husband called the man’s company spoke with a manager who said he would contact my husband via email. So far nothing. When you drive a company vehicle it becomes a rolling billboard. If u act like an idiot in traffic it’s probably not to smart to do so because all of the information about your company is on the truck you are driving. Thanks a lot jerks.”

“Jacob was at o our office today. He as professional and courteous. We now have air and heat. Thank you for your service.”