Level Up Plumbing, LLC

Level Up Plumbing, LLC works as plumbers based in Garland, TX. Master Plumber Dillon Brackenridge started the business after more than a decade on the job. He left behind the pushy corporate style to build something focused on honest repairs and installs for both homes and businesses around town. The team stays rooted in the Garland area, handling calls with the same care they would give their own neighbors. Customers reach them for reliable fixes that last, whether it's a quick stoppage or a full system replacement. They keep the focus on clear answers and work that holds up through the local weather and daily use.

The crew clears sewer stoppages, tracks down and stops water leaks, installs or rebuilds water heaters and toilets, and sorts out gas line installs when permits and proper hookups are required. Dillon shows up ready for jobs like a water heater spraying across hardwood floors, calmly pointing out the failed part and laying out the real fix without extra pressure. He has taken over gas line messes left by other crews after months of delays and finger pointing, pulling the needed permits and getting everything back in order. Homeowners call him out for toilet rebuilds and leak repairs where the answers come from years of hands on work rather than guesswork.

Customers keep giving top marks for how fast Dillon arrives, the clean quality of every repair, fair costs that match the work described upfront, and straight talk that cuts through the worry on every visit. They like that he stays polite and helpful even on tough calls, going the extra mile to explain options clearly and never pushing for extras that aren't needed. Reviews mention trusting him with more work down the line because the results hold and the crew treats each house like their own. DIRT Score 5.0 from 67 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Easy 5 stars. Dillon was prompt and professional. We had plenty of questions and his answers were clearly answers that come from someone who has been in the business for years. We will trust him with subsequent needs. I can confidently tell others who read reviews for this business that they are in good hands.”

“Level up Plumbing has been a life saver. I have never had a problem with this company. Does great work and the owner is courteous, professional, polite and very friendly. He goes above and beyond. I recommend him to anyone who asks. I’m very happy using them.”

“I inherited a gas line situation that had already been through months of chaos before it ever reached me. My mother had been dealing with it from the beginning after the city shut the gas off. The first company she hired pointed fingers, refused to pull permits, and the whole thing ended up being reported to TDLR. She passed away before they could resolve anything, and I was left trying to figure out where the process even stood. Once I finally pieced together the history, TDLR, Atmos, and the City of Garland all directed me to the city’s certified plumber list. Level Up Plumbing immediately stood out—not only did they have the best reviews, but their website clearly listed all their licensing and credentials, so I didn’t have to chase down verification. Dillon showed up and instantly restored my faith in the concept of “competent professionals.” He was prompt, transparent, and explained everything in a way that didn’t make me feel like I needed an engineering degree. He handled everything himself: the repairs, the permits, and coordinating with the city. Within a week, the work was completed and the city approved turning my gas back on. That felt like a miracle. Level Up Plumbing didn’t just fix a gas line — they closed a stressful chapter my family had been stuck in for far too long. If you want a plumber who actually levels up your situation instead of turning it into a side quest from hell, call Level Up Plumbing. Dillon deserves a cape.”

“Dillion is a professional who calmly helped us not freak out over our hot water heater spraying water all over our hardwood floors. He showed me where the system failed and was honest about what we needed to solve the issue. I would send this guy to my mother’s house based on the quality of work he did for my family! Pay this man what he’s worth!!!! Would highly recommend and he is now the only plumber I’m calling!”

“Had a great experience with Dillon. He arrived when promised, did the work we requested, even discovered an additional leak at the wall that he was able to completely fix, and replaced pipes/fittings. Very happy with the work and professionalism.”