Austin Best Quality Ent Inc. Dba Quality Cooling & Heating

Quality Cooling and Heating runs as a family owned outfit based in Georgetown Texas where they focus on plumbing along with tied in heating and cooling work. Serving the greater Austin area and beyond since 1984 they send crews out for emergency calls around the clock to homes dealing with pipe bursts and fixture failures common in the local weather. Calls get answered by actual staff who quote prices upfront and book same day slots most of the time so homeowners avoid long waits on leaking lines or clogged drains.

They manage plumbing repairs such as fixing burst pipes tied to hose bibs with fast scheduling and steady updates from the office team. On one job Eric Davis and Sy Bilbo arrived quickly diagnosed the leak and quoted a fair price to finish the fix without extra delays. Crews also handle related work like new unit installs with duct cleaning where Angel and Mark explained each step to the owner and walked through the completed system. Mr Weimer has put in units fast with solid knowledge while Jackson has used his experience to show homeowners exactly what needed doing before any commitment.

Homeowners give strong marks for work quality that lasts and clear communication that keeps everyone informed from start to finish. Response speed earns notice on emergency plumbing calls and pricing stays reasonable with no hidden charges once the crew assesses the problem. These patterns show up across reviews where fixes resolve the issue right away and crews treat the home with care. DIRT Score 5.0 from 972 reviews on Finds.

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“Angel and Mark were amazing!! They did an awesome job with the installation of my new unit as well as duct cleaning. They took the time to explain what they were doing through the entire process. Once install was complete, they walked me through everything that was done. Also, they showed me what to look out for if something was to happen to the unit as well as maintenance tips to ensure my system would last the test of time. Thank you Angel, Mark and Ethan for all your hard work. My family truly appreciates this nice coolness in the house.”

“Mr Weimer was great. Got my new AC installed quickly, was friendly and knowledgeable, and the whole company was easy to work with. They communicated effectively and efficiently. Positive experience all around. If you’re in Killeen or the surrounding area, these guys are solid. They even left a window unit to keep the bedroom habitable in the summer heat until they could replace my unit.”

“Hands down the best AC company! The initial visit by technician Jackson was enough to make you want to sign the dotted line right then. His exceptional knowledge, sincere personality and confidence in himself and the company ensured us we were going to make the right choice. Tyler, "the closer", I'd say, came across professional, knowledgeable and friendly. We did not feel pressured at any time but instead felt this is the right company for the job. The desk personnel too were all friendly and to the point you could hear their smile over the phone. Our technician team was outstanding! Jacob, Hunter, Mark and Dan, we give them all a 5 Star rating! They showed expertise in their field, exceptional work even in the relentless Texas heat, have great refreshing personalities, positive attitudes and just down to earth good people. This is the best decision we made for our ac replacement and future ac maintenance.”

“Had a burst pipe connected to a hose bib and was able to get an immediate response from the scheduling group and courteous updates on the arrival of the Tech team. Eric Davis & Sy Bilbo arrived and quickly diagnosed the problem; provided a solution and a reasonable cost to proceed with the fix. In addition they discussed the benefits of a club membership. Further to that they verified that the rest of the exterior was sound & without leaks. I was extremely pleased with the professionalism and quality of the workmanship that Eric & Sy provided. It was a result of those qualities that led me to become a Quality customer and Club member.”

“Raul was very professional and knowledgeable. He took time to explain everything to us and gave us tips for things we can do to help keep our outdoor unit clean from debris. He was thorough and gave us several options for financing. We truly appreciate his time and patience!”