Benjamin Franklin Plumbing

Benjamin Franklin Plumbing operates as a full service plumbing outfit right in Gilbert, TX. They focus on residential and commercial work with an emphasis on getting systems running right the first time. The crew draws from years of hands on experience fixing leaks, clogs, and worn out fixtures that homeowners deal with every day in the area. Their background includes recognition as Forbes Top Ranked Plumbing Company of 2024 which lines up with the steady demand for reliable repairs in Texas heat and older homes around the East Valley.

They handle everything from emergency calls for burst pipes and overflowing toilets to planned jobs like boiler installation and replacement along with drain cleaning using hydrojetting to clear tough blockages. Technicians also install and repair bathtubs, faucets, and garbage disposals while tackling commercial plumbing services for local businesses. Work starts with a clear look at the problem followed by straightforward fixes that avoid unnecessary parts or delays. Homeowners in Gilbert face common issues like hard water buildup and seasonal strain on water lines so the team keeps trucks stocked for fast response on both quick repairs and bigger replacements that keep water flowing without extra trips.

Customers keep coming back because the work holds up under real use with fair pricing and clear updates on what needs doing next. Speed shows in how fast they reach jobs around Gilbert and quality comes through in lasting fixes rather than repeat visits. Communication stays direct without runarounds which builds trust on every call. DIRT Score 4.8 from 323 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We recently had the pleasure of working with Francisco from Benjamin Franklin Plumbing, and I cannot say enough good things about the experience. He has now come out to our home three different times for three separate issues, and every single experience has been outstanding. From the moment he arrives, he is professional, friendly, and incredibly knowledgeable. He always takes the time to explain the issue in detail, answers all of our questions patiently, and makes sure we understand our options before starting the work. What really stands out is his honesty, reliability, and attention to detail. No matter the issue, he works efficiently, keeps everything clean, and makes us feel confident that the job is being done correctly. It’s rare to find someone who is not only highly skilled but”

“In general, customer service is a dying breed, but not the service technicians at Benjamin Franklin Plumbing. I wanted to surprise my wife with a water softener for Christmas. I knew from my previous interactions with lead technician, Francisco Vega that I would not be disappointed. Francisco came to my residence a week before Christmas to make arrangements for the installation. He and his colleague, Joseph, arrived promptly at the time agreed upon (the day after Christmas) to do the install. The entire installation took about five hours, but it was as seamless as possible. Upon completion of the install, Francisco answered all questions we had and gave us the peace of mind that we had made a great investment. I can confirm that the soft water feels great on our skin and the reverse osmosi”

“Benjamin Franklin Plumbing is the best. Always fast, efficient and courteous. Very thorough and polite. You will get what you pay for with these guys, every time! Kylle and Joe were absolutely awesome. Couldn’t get any better technicians!”

“Kyle Smith is the kind of professional you hope to find in an emergency. When water started splashing from our tankless water heater and I couldn’t even shut off the main line due to an old system, he immediately understood the urgency, even though he was in the middle of another job. He came straight over, shut off the water while I was tied up on an important business call, and then returned to finish the work at the other home. True to his word, once he was done there, he came back, fixed the issue in our garage, went out to purchase the necessary parts, and made sure our hot water was fully restored. All of this happened seamlessly while I continued my conference calls, he handled everything with efficiency, professionalism, and incredible kindness. His positive attitude and calm dem”

“I was very impressed with Kyle and his partner, Joseph. They replaced our gas water heater today efficiently and quicker than I expected. I would highly recommend them and your company to friends in the future.”

“Kylle Smith was professional from start to finish. He went above and beyond to complete multiple repairs in our home! He does a great job of explaining things without being pushy. We only trust Benjamin Franklin with our plumbing needs.”

“TK was awesome! Very prompt & knowledgeable! He had our dishwasher hooked up & running in no time! Thank you for your expertise!”

“Francisco was OUTSTANDING. He was prompt, professional and very through. He came out on a Saturday to replace our water heater and installed, cleaned up and ensured I was comfortable with the installation and service... Highly recommend him 👌 👏 👍.”

“Francisco was excellent! Thorough and professional. He explained all our options well and made me feel very confident and comfortable with our decision. Same day service was so helpful!”

“Kyle was super helpful and knowledgeable. He not only installed our new garbage disposal with quality but he answered any questions we had and explained any process with us. I highly recommend him Benjamin Franklin plumbing.”