Rite Way Heating, Cooling & Plumbing: Phoenix

Rite Way Heating, Cooling & Plumbing works as a plumbing crew based in Gilbert, Texas. They handle the full range of pipe, drain, and water system repairs that come up in local houses. Homeowners here face hard water that builds scale in lines and fixtures plus the rare winter freeze that can split exposed pipes. The outfit steps in for leaks under sinks, clogged main lines, and water heater swaps that keep daily routines from grinding to a halt. Their trucks cover the area with same-day calls when a sudden break sends water across a floor or yard.

Plumbers from the company clear stubborn drains, replace old faucets and toilets, and reroute lines in homes where roots have invaded sewer pipes. They also set up new water softeners and fix running toilets that waste gallons every day. Work starts with a direct look at the problem, then moves to the fix without extra steps or delays. In Gilbert the summer heat pushes extra demand on outdoor spigots and irrigation hookups while older neighborhoods need repiping jobs to stop constant drips. The crew keeps parts on hand so most stops end the same day they arrive.

Customers keep coming back because the jobs finish on time without surprise costs and the fixes hold up through Texas weather swings. Reviews highlight clear talk about what broke and how it got repaired plus prices that match the work done. Speed matters when a leak hits at night and quality shows in lines that stop leaking for good. DIRT Score 4.88 from 5277 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Virgil was great. Came to my home. Diagnosed and fixed my AC quickly. Did a great job. Fair and honest pricing. I have had bad experiences before with other ac companies. Used Riteway twice and couldnt be happier. Highly recommend.”

“Not a good experience today. Waited all day for technician to arrive. Inspection of AC was fine but the technician left greasy handprints on the ceiling at both crawl space entrances. Tried to clean it off but looks like some painting will need to be done to cover it. In general there technicians seem to be pushing more work than may be needed. I am not an AC expert by any means but I am just getting bad “vibes”. I have switched to another company for future work.”

“Rite Way was amazing they were the only one out of 20+ companies with a technician available to help us when our AC went out. Our technician Timothy was quick and was very detail oriented. He pointed out a repair from a previous company that was substandard and instead of repairing the fix. He reinstalled the correct parts the way it should have been done the first time. He was very pleasant to work with. I would highly recommend Rite Way!”

“My water softener was not working. It had a salt block! Shawn took care of it in under 30 minutes! Great service”

“My mother (senior citizen) had a water heater installed three years ago, prior to this company's rebrand to Rite Way (formerly Plumbing Medic). She was having issues with the water heater so I went to do a flush for her and found that it was impossible to do with the way the valves were installed. I'm not sure if they'd take ownership of the issue since they've rebranded, and I had to do some digging to even discover the rebrand. Perhaps with the rebrand they've addressed issues, but after seeing this work, I would recommend looking elsewhere. For anyone looking at the photo that doesn't understand, hoses need to connect to those valves to perform a flush and since they're basically touching and angled towards each other, it's impossible to connect hoses.”

“Rite Way Heating, Cooling & Plumbing are a GREAT company as well as the people they employ! Courteous, Professional, good and fair pricing for their services and above all else HONEST. Miguel Juvenal and Justin Thomas were the plumbers they sent to fix what I was dealing with…wish I had called Rite Way first, would of saved me a lot of time and aggravation with the plumbing company I had called first. I will be using Rite Way for all my plumbing needs. And also purchased a 1 year Water Heater Servicing plan which was very reasonable I’m a VERY happy customer…Thank you Rite Way Heating, Cooling and Plumbing!”

“I had a great experience with Rite Way Heating, Colling & Plumbing. They were able to service our property the same day as the call, and technician called in a team of (3) people and spent about (5) hours on the job making sure everything was done properly. I really appreciated the time and attention to detail. Instead of rushing through it, they carefully checked the system, explained what needed to be done, and made sure everything was working perfectly before leaving. They were professional, knowledgeable, and very respectful of my home. You could tell they genuinely cared about doing the job right the first time. After the installation/repair, they tested everything and walked me through how it all worked. It’s not often you find a company willing to put in that much time to make sur”

“I had an excellent experience working with Timothy Stewart . From start to finish, he was incredibly professional, friendly, and easy to work with. He took the time to answer all of my questions and made sure I felt confident and informed every step of the way. What really stood out was his level of knowledge . he clearly knows his field inside and out, and it shows in the quality of his work and the way he communicates. It’s rare to find someone who combines expertise with such a genuine, approachable attitude. Because of my experience with him, I would absolutely use this company again without hesitation. Having team members like Timothy makes all the difference. Thank you again!”

“Excellent work replacing our old faucets! Rite Way sent a couple of technicians (Gabriel) who took around 5 hours to replace four old leaky faucets including our kitchen sink faucet. The tech that came in initially, Todd, had examined the issue and given us a quote doing a thorough job of making sure he includes everything that was exactly needed (valves etc) to get them working properly. I felt confident in their work that if anything was amiss, they will take care of it. They stand by their work for 2 years! The other great thing about them, even when they went by a different name (A/C medic), has been that they are quick to respond and even quicker to put you on their roster!”

“I am so impressed with this guy. Totally trusted him.I love that you told me about his family cuz.I got to ask about that. He was amazing. Please give the guy a raise. I recognized your name because the smartest guy I know promotes you. I would have had him go up.but he doesn't like heights. I did check with you but zi found another lower bid. This guy is an amazing man. I felt so cared for and so honored. Would totally do business with you and recommend him a hundred percent t o a friend.”