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Dial One Johnson Plumbing

Plumber · Grand Prairie, TX

Residential
Active

About

Dial One Johnson Plumbing operates out of Cedar Hill, Texas, and covers the surrounding Dallas area including Grand Prairie and Midlothian. These plumbers take on the full range of residential work from quick fixes to larger repairs that hit older homes in the region. They handle water heater issues, slab leaks, sewer line problems, gas line work, faucet replacements, and toilet repairs without adding unnecessary steps. Homeowners call them when pipes back up or leaks show up under foundations, and the crew shows up ready to diagnose and fix the actual cause rather than just patch the surface.

The team runs service calls with clear explanations and no surprise fees. Customers report solid results on jobs like swapping out two drain stoppers along with a full toilet replacement in one visit, or locating hidden water leaks before they turn into bigger foundation damage. Technicians such as Emmett keep the same steady approach year after year, while Travis walks people through larger projects so they understand every part of the bill. Allan lays out options on the spot and sticks to what the house actually needs, and the whole crew works to finish the job without dragging it out across multiple days.

Customers keep coming back because the work stays honest and the pricing stays reasonable from one call to the next. Reviews highlight how the plumbers communicate clearly about costs upfront, show up on time, and leave the site clean once the repair is done. People mention the lack of trip charges and the straightforward way the crew handles both small fixes and bigger replacements without pushing extra parts. That steady record of quality and fair dealing adds up across hundreds of jobs. DIRT Score 5.0 from 1232 reviews on Finds.

DIRT Score Breakdown

Google

1232 reviewsView on Google

4.9

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What Customers Say

This company is absolutely outstanding. No upfront trip charge, very reasonable pricing, and zero concerns about being overcharged — just honest, transparent service from start to finish. The mechanics are highly skilled and efficient. I had two drain stoppers and a toilet set replaced, and everything was completed within an hour. Impressive! James was especially wonderful — professional, knowledgeable, and genuinely friendly throughout the entire visit. I am completely won over by this company and will without a doubt call them again for any future plumbing needs. Thank you so much for the wonderful experience! — Pavie

I have depended on the consistent quality of Dial One Johnson for years. I have never been disappointed. Emmett is always very professional, helpful and super friendly. I look forward to many more years with this company.

Had my heat pump go out during the cold snap. Called 2 different companies for a quote. The prices were similar at both, but Allan at Dial One was definitely the better choice. He explained why he recommended what he did, he addressed all my concerns, he was very professional and respectful, especially as a female homeowner. The team that handled the install was prompt and efficient and the office crew handled all the permits and scheduling. Replacing a whole HVAC system is never fun but it made the process as smooth as possible. Plus bonus a week later my allergies have gotten noticeably better.

Travis was AMAZING! Very friendly, welcoming, and knowledgeable about what he was doing. He made me comfortable with spending a large amount of money. I knew Travis and the company would take care of me.

We had a heat pump and a/c installed. The 2 people were great and professional. Although it took a long time, everything was done and all was terrific. Jose came next day to install the Air Scrubber. He is very knowledgeable and explained everything about the a/c and thermostat to the filters, etc. We felt very comfortable knowing we are in good hands with this company and look forward to doing business with them as needed. Thank you for a job well done. We look forward to our new system and the possibility of breathing better and heat/air staying consistent throughout the home. Thank you to all the office staff also for setting up appointments and keeping us informed with the activities scheduled.

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