Mark Ondras Plumbing Llc
Plumber · Grapevine, TX
About
Mark Ondras Plumbing Llc operates as a plumber serving Granbury, TX and the surrounding Dallas area from their base in Irving. Mark runs the operation and steps in on most jobs himself while bringing Austin in for estimates and extra hands when the work stacks up. Homeowners around here deal with hard water lines and sudden failures that hit at the worst times, and this crew sticks to the fixes that actually solve the problem without extra steps. They handle calls from folks who need reliable help on water systems and drains rather than waiting on larger outfits that drag out the timeline.
Mark fixes water heaters that quit making hot water, clears clogged pipes that back up sinks and tubs, and stops leaks at hose bibs that drip steadily. One call came in on a Friday afternoon about a water heater issue and he arrived the next morning to get it running again inside thirty minutes. He worked another customer into a tight schedule twice for a hot water heater problem plus clogged pipes and skipped any sales pitch for parts they did not need. Austin showed up to give an estimate on a job, then Mark called Sunday night to confirm the Monday start time so there was no confusion about showing up. On a leaky hose bib repair he finished the work quicker and at lower cost than the big companies while keeping the homeowner updated on timing and arrival.
Customers keep coming back because the work holds up without callbacks, the response time beats expectations on weekend calls, the prices stay fair without surprise add ons, and the communication stays clear from the first call through completion. Mark and Austin both show up on time, explain what broke in plain terms, and finish without leaving a mess. These points line up across the feedback for quality that lasts, quick arrivals, and honest dealings on cost. DIRT Score 4.57 from 21 reviews on Finds.
DIRT Score Breakdown
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What Customers Say
“I called Mark on Friday afternoon regarding my water heater not producing hot water, and he was able to come out Saturday morning to fix it. Thirty minutes later, I had a fully functional water heater again. He was nice, efficient, and reasonably-priced. I will definitely call him again for future plumbing needs!”
“Mark has done plumbing work for me twice, hot water heater issue and clogged pipes. Both times he worked me into his busy schedule quickly and never tried to sell me what I didn't need. Great guy, very professional and reasonably priced. I highly recommend him.”
“Austin came out and gave us an estimate. About a week later, we called to schedule. Sunday night, the night before they were scheduled to come out, Mark called us to confirm that we still wanted the work done. I was very pleased that he called. It’s not uncommon for workers to not show up, and this game is great confidence that they would. This meant a lot to me. They told us they would be here around 9 AM and they were. They told us that Austin and two or three other people would be coming to do the work. And that’s exactly what happened. This was a very good experience. We had a new icemaker line installed, and they fixed the cut off in the front yard”
“Mark did an excellent job quickly fixing a leaky hose bib. He was able to do it faster and cheaper than the big name plumbing companies. He also provided clear communication and arrived on time! Highly recommend Mark Ondras Plumbing.”
“Mark has done work for me in the past, the most recent was a water heater in 2019. Today he came by to replace a hot water circulating pump on top of the water heater. On time, fast, and extremely fair pricing. Best plumber in town, by far!”
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