Solartek Energy Of Austin

Solartek Energy Of Austin works as a plumber based in Kyle, TX. The company handles plumbing work for local homeowners and contractors who need reliable service in an area where summer heat and occasional freezes put stress on pipes and fixtures. They maintain a stock of parts and materials that allows quick response to common issues like leaks or upgrades. Staff such as Drew help customers figure out what they need even when plans shift during a project. The operation stays open to both big commercial accounts and smaller residential requests without treating any job as less important.

Technicians from the company show up for jobs like adding capacity to existing setups or making deliveries of ordered items right to the door. Drew has worked through multiple changes on a single order and still had everything boxed and ready for pickup within a week. Rod arrived early for a delivery day and unloaded the full load exactly where the customer asked without delays or extra charges. Homeowners can request a quote through the website and receive a reply in a few hours then set a pickup time that fits their schedule. The crew keeps things moving even when the job involves older systems that require extra care during the fix.

Customers keep coming back because the crew stays friendly and on time across different job sizes while keeping prices competitive for the Kyle area. Reviews highlight consistent speed in getting orders prepared and clear communication when changes come up. Quality shows in careful handling during deliveries and professional conduct on site. A few notes mention inconsistency in management that can affect service levels. DIRT Score 3.55 from 29 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I needed a few extra panels on our older array, so not a big customer. They treat everyone like super well! Drew worked up what I needed, I changed my mind on config a few times and he rolled with the punches. Picked up a week later, order was boxed and ready to go. Super friendly place, great service. If I needed anything renewable they would be my first call!”

“This branch has come off the rails. No management. No consistency. No customer service. For better prices and treatment look elsewhere because these guys just don't cut it.”

“Although their focus is on contractors, these folks are happy to sell to homeowners and DIY types. Go to the website, put whatever you want in your cart and "request quote". You'll get a response in a couple hours, and if you like the quote tell them when you want to pick it up and they will have it ready at will call. Very easy and painless and the prices are very reasonable.”

“Rod was our delivery tech today at our house. He is so friendly and courteous. Very professional. He arrived ahead of schedule and had everything unloaded as we requested very quickly! Great guy! That one def deserves a raise...you can really see how hard he works! We are very excited for this new project!”

“This is my first online complaint. I believe that the staff are good people, but the management here is problematic. I delivered the goods there. One truck in front of me, the truck was waiting for unloading. I asked if the next one was me. They said I was the next one. Then they told me to wait on the side of the road, and then another truck came inthe yard, I stepped up and told him that I was the next one, and then went in again and asked the staff if it was me next. The answer was that the next one was me. They were unloading another truck after I parked in the unloading area. I approached the manager to complain, but they still unloaded the person who came behind me first.”