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Waterloo Plumbing and Remodeling

Plumber · Kyle, TX

Residential
Active

About

Waterloo Plumbing and Remodeling is a family-owned plumbing outfit based in Kyle, Texas, and run by Andrew. They take on residential and commercial work that runs from small repairs up to full-house repiping jobs. The business also covers leak detection, water heater service, sewer and drain work, gas line installation, and pump services across Travis, Hays, and Comal counties. Andrew brings extra skills in carpentry, drywall, and painting that let him finish jobs that would otherwise leave walls open for other trades.

Homeowners have brought Andrew in to track down hot water problems, stop backyard leaks, replace old pressure release valves, install water softeners, repair toilet drain lines, and fix low pressure at sinks. He has also run propane lines for stoves, cleaned calcium buildup from water heater tanks, and handled venting issues that earlier crews left unresolved. In each case the work stayed on time, stayed within the quoted price, and left the property clean.

The crew stays available every day around the clock. Reviewers note that Andrew often arrives the same day or within an hour of the call, explains options plainly, and keeps prices steady with no added charges later. He works across San Marcos, Austin, Wimberley, and nearby spots, shows up wearing boot covers, and finishes so the next trade does not have to be called in.

The business carries a five-star mark from twenty-seven reviews. People keep mentioning the same points: Andrew shows up when promised, tells the truth about what needs fixing, works cleanly, and leaves systems running right without follow-up visits.

DIRT Score Breakdown

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27 reviewsView on Google →

5.0

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What Customers Say

“Andrew came out to help me diagnose a hot water issue. He came out very quickly and found the problem immediately. He provided multiple options, which I very much appreciated, and was very professional and straightforward. I would highly recommend using Waterloo Plumbing. 5 stars and I cannot recommend enough”

Chris Rupke

“Hats off to Andrew at Waterloo Plumbing for providing skilled professional service that was reliable, affordable, and prompt! In addition, Andrew is friendly and trustworthy. Highly recommend for all your plumbing needs.”

Jack Eure

“Andrew Jeppesen of Waterloo Plumbing and Remodeling made a visit to my house concerning a plumbing issue. He was on time and wore his booties over his shoes. He was very courteous and professional. He diagnosed my problem and fixed it with ease. I would definitely recommend Waterloo Plumbing to solve any plumbing problems. Marion O. Johnson 308 Laurel Hill Rd. San Marcos, Texas 78666”

marion johnson

“I recently had some plumbing work done at my home by Andrew, the owner of Waterloo Plumbing, and I can't recommend him enough. Andrew is incredibly honest, knowledgeable, and quick to respond—qualities that are hard to find these days. As a local business owner, he truly cares about his customers and doesn't treat them like just another number. When you need a plumber, it’s usually urgent, and I know I can always rely on Andrew to get the job done promptly and professionally. If you’re looking for a plumber you can trust, look no further than Waterloo Plumbing!”

Mohammad Siddiqui

“Waterloo Plumbing is great. The owner Andrew has many other skills like carpentry, paint, and drywall, that tie into his plumbing work and make life easier for you as a client. If you need a hole cut in the wall to access a leak or a part that needs to be replaced, other plumbers can cut the wall open and do the repair, but then you’re left with a hole in your wall until you can get a painter out to patch and repaint. And do you know a good painter who can make it look just right and give you a fair price? With Andrew it can be all included, start to finish. Beautiful work. Saving you the client time and hassle. Ask me how I know! Done it both ways and it’s much better for your stress levels to just call Waterloo Plumbing and Remodeling and get an all inclusive job vs having different contractors out for different pieces. He does a great job with his schedule and letting you know when he’ll be there so you don’t get forgotten about or lost in the shuffle. Highly recommended!”

Dojo Kyle

“I used Waterloo Plumbing based on the recommendation of my neighbor and glad that I did. Andrew has come and done 3 different jobs for me since and has always been......fast, reasonable and very professional. Highly recommend”

Cinda Kortan

“Our family has used Waterloo Plumbing twice for plumbing repairs. Both times Andrew was knowledgeable as to what repairs were needed, and he completed the work in a very professional and efficient manner.”

J McCain

“Andrew (owner/operator) of Waterloo Plumbing is the best. We met him when he worked for a big local plumbing company. We had just moved to Austin and had major plumbing issues in the house we had just purchased. We were SO LUCKY we got to meet Andrew. Not only did he treat us like old friends the day we met him, he is incredibly skilled and takes pride in his work. If you are looking for someone who is responsive, reliable, honest, and thorough, I highly recommend you reach out to Andrew at Waterloo Plumbing.”

Mike Dravis

“Last Saturday we had a major water leak in our backyard, I shut the main valve off and considering the amount of water we had in our back yard I decided that this job was not one I wanted to do myself. We called Andrew from Waterloo Plumbing and he showed up within an hour. Andrew is not only a great plumber, he is also a great human being, very professional and very affordable. I was very impressed with his workmanship, he doesn’t do shortcuts. I am extremely pleased with his work, my wife and I would like to recommend Andrew to out (Legend Way at Onion Creek) community, if you ever need a good plumber give him a call. Thank you Andrew! Leo & Elena Trevino”

Elena Trevino

“Waterloo was incredibly responsive and out to my home within less than 24 hours. I have yanked my gardening hose out of the ground on a few occasions, snapping the pipe. Andrew quickly replaced and trenched the new line, even wrapping the pipe in freeze protectant and stabilizing it so I would never be able to break it again. He thought way ahead, and went far out of the way to make sure his work was BETTER THAN 5 STARS. I highly recommend and will use this company for all things plumbing & repair.”

Alyssa Neeb

“Andrew was super knowledgeable, easy to work with, and did an absolutely fantastic job identifying an issue with a toilet drain line and repairing the damage and making our bathroom look like nothing had happened. Highly recommend!”

Kelson A

“I couldn’t have higher praise for anyone than I have for Andrew. He was patient and resourceful in addressing challenges presented by our old and (quite) imperfectly installed original plumbing. On top of that, Andrew was a really nice guy, gave helpful advice, and charged reasonably!”

Nina Wright

“Andrew Jeppeson of Waterloo Plumbing has done several jobs for me since I moved to Wimberley 7 months ago. Work ranged from installing an outdoor propane tank & running lines into the house for my new stove; replacing a 15 year old pressure release valve for the main water feed to the house & fixing up a couple tired old toilets. As I am new to the area I had to find a new plumber. That can always be a crapshoot at best. I’m really glad I found Andrew & Waterloo plumbing. His pricing is fair with no surprises. He responds quickly when I reach out. He says what he’s gonna do & does what he says. Andrew is respectful of my home and when he fixes something it stays fixed. It’s nice to have the peace of mind of having a plumber I can count on.”

Greg Spinelli

“Wow 🤩 Andrew is a very easy to converse with and will go out of his way to answer any questions. He is very responsive and definitely goes the extra mile to take care of his clients. His prices have always been very reasonable. I’ve used him 3 times now and would recommend him to anyone.”

Sharlana Dillard

“I have used Waterloo Plumbing now numerous times for different jobs around my home. Andrew is always professional, fair and performs excellent work!”

Patrick Moore

“This company is outstanding, as is the owner, Andrew. Honest, timely, and very competent. He responded to my request for service quickly and arrived as promised. He was able to assess our problem and correct it without any unnecessary or excessive charges. Andrew has experience in all types of plumbing services, not only residential repair, but, also all new and remodeling construction. He is available in Wimberely and you will not be disappointed to use their services.”

Scott Murray

“Electric water heater failed. Waterloo Plumbing drained tank, cleaned out large amount of calcium from bottom of tank and replaced electric elements. All repairs completed and complete clean up done. Very pleased with service. Would recommend to friend and neighbor. Had Waterloo Plumbing back to install water softener. Water checked for hardness and softener installed and programed for usage and water quality. Substantially less expensive than Culligan. Softener works great. Highly recommmend.”

Scott Jeppesen

“Andrew is an angel. He left the big plumbing corp so that he could start a company of integrity. Other companies were quoting us THOUSANDS for a leak repair and he found the problem, fixed it and did the reroute for a FRACTION of the price (because he’s the real deal) with a lot less “it could be these handful of things” and instead “knew exactly what the problem was with precision”. He’s also just a straight up guy, lots of fun and cares deeply about people and their families. DONT HESITATE! JUST CALL ANDREW!!!”

Nancy Chitrit

“Had a problem "fixed" by a well-known plumbing company, except it wasn't fixed. Waited over a week for a call back, never heard from them. Found Waterloo Plumbing and Andrew came out the next day. Properly diagnosed the problem (venting problem), got the part and fixed it in no time. Very reasonably priced too. No other company will be doing any plumbing work for me! Thank you Andrew!”

Robert Kochman

“When troubleshooting low water pressure and lack of hot water at the kitchen sink, we discovered a tiny leak and couldn't get it to stop. Andrew made time in his schedule to come by the very next day - sooner than anyone else we could find. He was patient with all my questions and clear in his explanations. He was also up front about rates, which seemed very reasonable. He fixed the leak, got the pressure back on track, and suggested replacing the faucet. When an issue popped up with the bathroom sink the following day (clearing one area must have caused debris to hit another), he came out promptly and took care of it very quickly at no extra charge. I found him to be trustworthy, reliable, and communicative. Highly recommend.”

kelly bogdan

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