Mosby Mechanical Company Inc

Mosby Mechanical Company Inc works as plumbers out of Longview, Texas. The crew handles various plumbing tasks for local homeowners and drivers passing through the area. One of their technicians, Jack, drives a white truck marked with the Mosby Mechanical sign and has stepped in to assist during roadside issues on Highway 20. The company maintains a presence in the community with their team of hard working men who frequent local spots like Chili's for lunch. They focus on mechanical and plumbing services suited to the demands of East Texas weather and infrastructure. Homeowners in Longview deal with pipe problems from heat and older lines, and this outfit shows up for those calls with trucks ready for the job.

Their work covers standard plumbing repairs and mechanical fixes around town. Jack helped Linda Bozeman after a blowout on the highway by pulling over in his white truck wearing a purple face mask, offering direct assistance without delay. The men on the crew get respect for showing up steady and putting in the hours, as noted by folks who see them regularly. They manage customer interactions in person during service calls, though some jobs involve quick responses to urgent breakdowns like leaks or blockages that hit during peak heat. Driving between sites means navigating Longview roads carefully to avoid issues that draw complaints from other drivers.

Customers note the crew comes across as courteous and helpful on site, with strong customer service in person during repairs. At the same time reviews point out problems with the owner Penny Brown showing rudeness over simple requests like contact details, plus complaints about speeding and cutting off other vehicles on the road. These mixed experiences on communication and daily habits add up to lower marks overall despite the steady work from the technicians. DIRT Score 2.24 from 12 reviews on Finds.

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“Today was Super Hot especially for a 72 year old woman. This Company has courteous, helpful employees! I sat on the side of Highway 20 today with a blowout , A man in a White Truck with A Mosby Mechanical sign on it pulled in behind me to help. He said his name was Jack thru his purple face mask, He changed my blown out tire in no time! Even put a piece of cardboard in my trunk for the old tire! My faith in today’s society has somewhat been renewed. Praying for this Man.”

“IF I COULD GIVE 0 STARS I WOULD TOO!!!!!!!!!!!!!!!!!!!!!! the owner penny brown is rude and unwilling to assist me with a fax number. she has not customer service skills and has no business being an owner. if that is even the truth. i hope your business fails bc with the poor customer relations skills that you express you shouldnt make it. i would not go to this mechanical shop if it was the last one in the US. BE CAREFUL IN DEALING WITH PENNY BROWN SHE SUCIKS”

“Enjoy the company of all these hard working man ,we love waiting on them at Chili's for lunch time ! Thanks guys for the respect y'all show we sure do appreciate your business and can't wait to see y'all again”

“People are great customer service awesome! Their driving skills need work, cut you off speeding and such.”

“Rude driver's that don't use turn signal and then brake checks the cars he cuts off”