Action Air Plumbing & Septic
Plumber · Lubbock, TX
DIRT Score
DIRT Score Breakdown
1642 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I was very pleased to have Kevin for this service. His customer service was great! He was professional, skilled and very informative. He took time to answer all my questions and made sure that I understood all my options. He was also very respectful, he wore shoe covers at my residence and did not leave any mess. The office was kind and understanding, they kept updating me on the appointment and gave me the name of my technician ahead of time. I would refer everyone to Action Air Plumbing and Septic. I would not want anyone to miss out!”
“Listen, if you are a first time home buyer who has nooooo clue what they are doing when it comes to ac units, with 2 kids and being a woman lol. These are the people you need to reach, I had the pleasure of having ED in my home and not only did he help in numerous ways to make every situation to be financially available for me, he walked me through what the issues were at hand and what could potentinally come after (we have a very old unit lol) he didnt hassle me or try and sale me on anything. He was just another person who cared and provided every scenario to me as clear as I could understand. You cannot find customer service like I recieved today anywhere and ED not only saved the day but made our day! Thank you and I highly recommend”
“Expert, Cost-Effective & Efficient Ryan from Action Air Plumbing & Septic was a blessing. He is a journeyman plumber who knows his trade and completes his job masterfully and with much friendliness. He gave me warranty options to choose from that were less than or comparable to other businesses I'd researched in the area. The family-run company was also very friendly and efficient. Everyone I came in contact with were both kind and professional, and Ryan came to my house in less than 24 hours for a non-emergency job. Thank you all for your stellar service! Blessings!”
“I cannot say enough wonderful things about Action Air Plumbing & Septic! From the moment we scheduled our appointment, the entire experience was exceptional. Their team called ahead to confirm the appointment, and they even texted us a photo and brief introduction of the technician who would be coming to our home. That simple touch made us feel comfortable before they even arrived. When the technicians showed up, they were everything you could hope for—courteous, professional, knowledgeable, and genuinely kind. They treated us with such warmth and friendliness that by the end of the visit, they felt more like family than service technicians. It's rare these days to find a company that combines outstanding customer service with true professionalism, but Action Air does exactly that. If you're looking for a company that genuinely cares about its customers and takes pride in its work, I highly recommend them. Thank you, Action Air Plumbing & Septic, for an incredible experience and for setting the standard for what customer service should be!”
“Called them about a smell coming from my air vents. They sent someone next day. A snake was used to clear out built up sludge. I haven't smelled that nasty sewer smell anymore. Josiah did his job and is very professional. Friendly service, and they called next day to follow up with me too! Really appreciate that! Highly recommend this company! :)”
Last updated: