Armstrong Plumbing, Air & Electric

Armstrong Plumbing, Air & Electric works as a plumber based in Lubbock, Texas, where the family-owned operation has handled local plumbing demands since 1934. They cover residential and commercial properties across Lubbock and the surrounding West Texas region, drawing on long experience with the area's soil conditions and weather patterns that often affect pipes and water systems. The business maintains a focus on straightforward plumbing repairs and installations while also managing related home services, giving homeowners one place to turn when multiple issues arise in older properties common to the city.

Their plumbing work includes drain cleaning, water heater repairs, leak detection, and emergency calls for both homes and businesses. Technicians such as Tony arrive prepared and work methodically through problems, explaining options clearly before any work begins. Robby, Brent, and Aaron have handled detailed reviews of items flagged during home inspections, while others like the team member who assisted an elderly customer took time to address specific household needs without rushing. These approaches keep jobs moving from initial assessment through completion without unnecessary delays or added steps.

Customers consistently note strong results in work quality and communication, with technicians described as thorough and respectful during visits that range from quick fixes to larger inspections. Fair pricing stands out in feedback as well, along with solid response times when urgent plumbing matters come up. The ratings reflect steady performance across hundreds of jobs in Lubbock homes. DIRT Score 5.0 from 809 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Oscar was a very nice man. But your company policy of not working on a trailer house is pretty terrible discrimination. Just like saying to my face hey your to low class for us to use our company. Unbelievable in this day and age. If my house was a run down shack maybe I could see it. This house as been totally remodeled with not one piece of material from a trailer company. Same lumber and plumbing supplies from the 500 000 to 750,000. To bad your policies should say not for whom we consider low class.”

“Tony is as exceptionally knowledgeable and efficient as he is polite and friendly. Almost, like a friend coming over to your house to make repairs. Easily the best technician we've ever had here to help us out of a mechanical bind. He is methodical and thorough in explaining the prices and what to expect in the coming years. We could not have been more pleased with the service and easily the best money we'll spend this year. Thank you, Tony!”

“He was wonderful! He took such good care of my mother and her needs. He really cared about taking care of 'her'. We will be using them when we get her moved to the new house. Couldn't ask for kinder and professional help. Thank you from, Jan R”

“I recently had the pleasure of working with three outstanding plumbers from Armstrong — Robby, Brent, and Aaron — and I couldn’t be more impressed with the experience. They each brought a high level of expertise while reviewing several items noted on a recent home inspection, and their knowledge was evident from the moment they arrived. They worked efficiently, explained everything clearly, and handled every issue with confidence and care. Just as important, I felt completely comfortable having them in my home. Their professionalism, respectfulness, and attention to detail made the entire process smooth and stress-free.”

“The service was incredible. From my initial call to the service, it was done quickly. Oscar was incredible to work with and did an awesome job. He informed me of our options and what he thought may be most helpful to us moving forward. Call Armstrong for all of your plumbing needs!”