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Integras Plumbing Systems Llc

Plumber · Lubbock, TX

Residential
Active

About

Integras Plumbing Systems Llc works as a plumbing company based right in Conroe, TX. They take on the pipe repairs, drain clogs, and water line fixes that come up for homes and small businesses throughout the area. Local soil and weather patterns often lead to the kind of leaks and backups that need quick attention from a crew familiar with the ground conditions here. The outfit cleared standard business verification through the state secretary records, which keeps their operation on the books for anyone checking contractor details in Montgomery County. Homeowners face these problems often because of how the clay soil shifts and how heavy rains hit the region.

They handle service calls by dispatching technicians who reach jobs fast and sort out the actual problem instead of pushing bigger changes. Jordan has been noted for showing up within hours when a unit quits and working through any confusion on the fix until it runs again. On renovation sites Chris Sanchez and Diego Hernandez arrive on schedule, stay in touch during the work, and leave the area clean after completing their part of the job. Customers mention the team adapting to on-site needs without extra delays and focusing on the repair at hand rather than upsells. This approach keeps small leaks from turning into larger headaches and gets water flowing properly again in both houses and offices.

Reviewers keep coming back to the quick response times, solid workmanship on the fixes, reasonable costs, and straightforward updates from the techs as the main reasons they rate the company high. Those points add up across the feedback for jobs both small and involved. DIRT Score 4.9 from 104 reviews on Finds.

DIRT Score Breakdown

Google

104 reviewsView on Google

4.7

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

I had a very disappointing experience with this company. From the moment the technician walked into my home, his first comment was about how “old” my unit was. It quickly became clear that the focus was not on diagnosing or repairing the issue, but on pushing a full system replacement. I was told my unit needed refrigerant, which I already suspected. However, the pricing quoted was extremely concerning. The technician stated refrigerant would cost $265 per “gallon” (likely meaning pound) and claimed I needed 10—bringing the total to $2,600, later reduced to $2,000 with a “discount.” This raised immediate red flags, as it is significantly higher than standard pricing. To make matters worse, the estimate I received was not itemized—just a flat charge of $2,000 with no breakdown of parts or labor. I have contacted the company multiple times requesting a simple itemized estimate, but have not been provided one. At this point, I feel this was a clear attempt to upsell and overcharge rather than provide honest service. Transparency and integrity matter, especially in situations where homeowners rely on professional guidance. I would strongly encourage others to get a second opinion before committing to any major repairs or replacements with this company. The owner did end up calling me back and explaining to me that the technician gave me pricing for worse case senario and should have given me a more detailed explanation and an itemized estimate.

AC at the office recently quit working, I called Integra and they had a service tech out within a couple hours and discovered the unit was completely out. There was a slight misunderstanding on what needed to be done (my fault, not theirs), they worked with me to get the issue resolved. Jordan and Dillon did an awesome job getting us taken care of as well as a couple others whose names I do not have.

Great experience working with Integra Plumbing, on our renovation project. Chris Sanchez and Diego Hernandez were professional, reliable, and easy to work with on site. They showed up on schedule, communicated well, and did clean, quality work. I’d definitely recommend them for anyone needing a dependable plumbing contractor.

This company is horrible!! They gave us the run around for a month about what needed to be done to fix our ac, then they show up and say it needs to be fully replaced. They wanted 11,000, we got a second opinion and it was fixed with in 10 mins!!! We were with out ac for a whole month because of them! My parents are elderly and had to suffer in the heat because they kept screw around with us!

We have had Integra out more than once for different plumbing issues and they have been nothing but kind & helpful. Both the staff and office staff have been so thoughtful and nice to work with. We will continue to work with Integra for all our home needs and I would recommend them not just to my own family but anyone who needs help with their home. Thankyou Integra for being there for us.

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