Benjamin Franklin Plumbing

Benjamin Franklin Plumbing handles residential plumbing work from their base in Manchaca, TX. They focus on repairs and replacements along with drain cleaning and water treatment and filtration. The company lists emergency service as part of their offerings and covers South Austin along with nearby spots such as Buda and Del Valle. Hours run from early morning through evening on weekdays with slightly shorter weekend times and they note availability for calls around the clock on plumbing issues.

Customers describe jobs that include fixing loose bathtub drain seals, swapping out kitchen garbage disposals, clearing pressure regulators along with clogged shower heads, installing faucets and toilet fill valves, repairing yard leaks on main water lines, and sorting out no hot water problems from construction work. Technicians named in the accounts include Jared who handled drain and disposal work, David Gomez who addressed multiple plumbing fixes, Mickey who replaced a pressure valve, Donovan who sorted several issues at once, JP who managed a main line repair, and Dylan who resolved a pilot switch matter. Outcomes often involve getting water flowing again after other companies could not solve the problem.

They show up on time or even early in many cases and provide clear explanations during the visit. Reviewers note prompt dispatch and direct communication from the office through to the tech on site. Pricing comes up as fair in several accounts though one customer wanted more upfront detail on a water heater tuneup cost. Service reaches the listed areas with responses that fit both planned visits and same day needs.

The company carries a 4.7 rating from 144 reviews. Common points across the feedback cover professional and personable technicians who finish the work thoroughly and keep homeowners informed on options without pushing extra items.

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“I was impressed today with the plumbing service provided by Benjamin Franklin Plumbing S.Austin. I got into a jam over my DYI angle stop change out and after several hours of wasting time and causing frustration to 3 people who had no water, I pulled out my white flag of surrender and called Ben Franklin Plumbing. The earliest I get help was in the evening after 5pm bd cause of my short notice. I am sure she could tell that I was frustrated so she said that if one of the appointments that are already scheduled finished early, she would call me and see if if I would like to have someone come then. I said ok, but you don't need to call me, just have them get here. I told my family members that they should just stay out of the house and consider getting a room because they would have to wait until later this evening to have water. Grudgingly they said ok sure. Fortunately, I didn't hVe to wait long, because very competent and obviously caring lady with Ben Franklin called and said there was a plumber on the way. So my my problem was corrected just after noon, as a plumber named Timothy arrived very efficiently assessed my problem, communicated clearly what he needed to do fix the prob”

“Jared did a fantastic job today repairing a loose seal on a push button bathtub drain and replacing a kitchen garbage disposal. He was professional and courteous throughout the service and made sure everything was in good working order before finishing. Thanks Benjamin Franklin for having him scheduled to come out and arrive on time!”

“Can’t recommend this company enough. David Gomez did a fantastic job fixing our plumbing problem. He was very thorough and professional. Highly recommend him!”

“Showed up earlier than the scheduled appointment, which was great. Everything was explained as clearly as possible and the technician was very personable. Would absolutely use them again.”

“Scott Bearfield and Dave Lambert, from Benjamin Franklin’s plumbing, worked on my water pressure regulator and 2 stuffed up shower heads and fixed them. I had 2 other companies come out and tell me they could not fix it, they were from AHS home warranty.”

“They came out very quickly and did a great job. David Gomez was our tech and he was very polite and helpful!”

“Excellent job; Excellent service. My go to for plumbing needs.”

“The office staff was efficient and friendly. Mickey arrived promptly, replaced our pressure valve, and had our water back on in no time. He was very professional and personable. We really appreciate the excellent, fast service!”

“Mickey did a great job! Very personable and explained everything in detail.”

“David was very knowledgeable and very helpful. He took extra time to understand my faucet problem and researched options to help me get the part I needed.”

“Ben Franklin plumbing did an excellent and professional job withe the faucet installation and fill valve for the toilet.”

“Benjamin Franklin Plumbing is the best and only plumber I will ever use. JP and crew from the home office to techs is very prompt, cordial and go out of their way to help you. They don’t try to talk you into anything. They give you options and you are in control. Thank you once again for my plumbing needs.”

“Benjamin Franklin came quickly and the technician was great. But I called and asked how much for a water heater tuneup and was told $99. Well, that’s just for him to walk through the door. The actual tuneup was almost $300. They needed to make that more clear in my opinion.”

“Fast, friendly, and expert service. Donovan did a great job with the multiple issues we had. He explained what was happening, how to fix it, and got the job done. Not only was our problem fixed, but we learned a lot! Recommended!”

“This morning, we had a repair on the main water line where a leak in the yard had developed. The plumber arrived on time as planned and got right to work. He provided an estimate that was spot on. The leak was fully repaired and the grass replaced. We've been consistently happy with Ben Franklin Plumbing over the years. They aren't the cheapest folks but they do quality work and show up when you call for services.”

“I am an electrician of over 25 years and have managed and even helped build some of the electrical service companies in the area. I can honestly say that JP and Benjamin Franklin Plumbing gave a 5 star service. The booking and dispatch communications, showed up when they said they would, Good pricing and JP was efficient, did AMAZING work and was very clean throughout the entire process. I highly recommend JP and Benjamin Franklin Plumbing!”

“Absolutely incredible! We had a somewhat simple issue, but definitely something we couldn’t fix ourselves. I called to check their availability, and not only did they have someone already in our area, but they were able to stop by and complete the job all within the hour! I know we are an exception to the rule, but I can’t wait to depend on them again in the future. Thank you Benjamin Franklin Plumbing!”

“These guys are good! Quick to come out and fix our plumbing problem! Fair price and a very courteous and professional plumber. Highly recommended!”

“Had no hot water at night due to construction that the remodel company couldn't figure out but wanted to charge me $500 for a new pilot switch. Requested to Ben Franklin that someone come out the next day which they did and were able to arrive much earlier than scheduled. Dylan is very professional and pleasant to deal with. The issue was minor, and I was only charged the service charge. Very happy with tech and service and happy that I have contract with them.”

“Great service, install of waterheater, fan vet, shower heads. Good person, Mickey. Fantastic”