Masters Touch Plumbing Solutions

Masters Touch Plumbing Solutions handles plumbing work across McKinney and surrounding North Texas communities. Robert Goolsby runs the company and focuses on emergency calls along with drain cleaning and water damage restoration. The team covers leaks, water heater repair and replacement, sewer line work, slab leak detection, water line repair, toilet fixes, and light commercial jobs. They list service in McKinney, Plano, Allen, Prosper, Celina, Anna, Melissa, Princeton, Gunter, Fairview, Van Alstyne, Blue Ridge, Weston, Altoga, and Roland, with round-the-clock availability every day of the week.

Customers describe Robert, Austin, and Griffin handling tankless water heater descaling that needed a same-day return visit, clearing an AC drain clog, stopping supply line eruptions, repairing curb leaks, and locating sewer breaks tied to tree roots. Other jobs included fixing leaks under sinks, unclogging shower drains in under fifteen minutes, and addressing kitchen floods with parts runs and explanations of the cause. Reviewers note the crew treated homes with care, finished checks before leaving, and avoided unnecessary steps while restoring hot water or stopping active leaks.

The company answers calls quickly, often the same day or next day for urgent issues, and keeps customers informed throughout each visit. Pricing comes across as fair and competitive without added charges, and the team explains findings in plain terms. Work covers the listed North Texas towns with twenty-four-hour scheduling and prompt arrivals on emergency requests.

Google shows a 4.9 rating from 299 reviews. Recurring comments highlight honest dealings, fast response, clear explanations, and reliable follow-through on both simple leaks and larger sewer or water heater projects.

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“Master’s Touch is a great company led by a great man, Robert. We recently had our tankless hot water heater descaled and he did a wonderful job. He even came right back out when the igniter didn’t work that evening. It was an easy fix and we had hot water again! Most companies would have put you on the next day’s schedule, but not Master’s Touch. That is great customer service!”

“⭐⭐⭐⭐⭐ Great experience with Master Touch Plumbing! I had an AC drain clog that was causing plumbing issues, and Robert was able to quickly identify the problem and get it taken care of. Robert was professional, communicated well throughout the entire process, showed up when expected, and the pricing was extremely reasonable. I also really appreciate that Master Touch is a faith-based company that clearly takes pride in treating people the right way. Honest, dependable, and affordable. I would absolutely recommend Robert and Master Touch Plumbing and will definitely use them again!”

“We recently had a major plumbing issue, and I cannot say enough good things about Master’s Touch Plumbing Solutions. Like any large project, there were a few hiccups along the way, but what truly set this company apart was their integrity, professionalism, and willingness to take accountability when challenges arose. Robert Goolsby and Griffin were absolutely outstanding from start to finish. They communicated clearly, treated our home with respect, and genuinely cared about making sure the job was done right. In a world where customer service can be hard to find, they consistently went above and beyond. I also want to recognize their hardworking crew. The three gentlemen who worked tirelessly on our project were incredibly respectful, professional, and dedicated. Their work ethic was impressive, and they handled a difficult job with skill and a positive attitude. What impressed me most was that when issues came up, they didn’t make excuses or pass the blame. They owned it, addressed it, and worked with us every step of the way until everything was resolved. That level of accountability is rare and speaks volumes about the character of this company. If you’re looking for a plum”

“I had a great experience with Robert, Austin and Griffin. They fixed a leak at my home. They were professional, responsive. They identified the issue and took care of it efficiently, making sure everything was working properly before they left. Highly recommend Masters Touch for any plumbing needs!”

“They were fast at responding. Great customer service. and knows what they are doing. Had a supply line/valve combo that erupted and needed it replaced fast because the hot water was shut off to the house and they came the next day to get it all fixed up.”

“This is our second time using Master’s Touch Plumbing! I highly recommend them. Very fair, honest and knowledgeable! We had a leak out by the curb on our side. He helped us fix it up quickly!”

“Robert has bailed me out on several occasions. Everything from fixing a simple leak under a sink, to major outside sewer line repair. Masters Touch Plumbing Solutions is my go to plumber. Honesty, integrity, at a fair competitive price will be what you’re getting. Robert and his team go above and beyond. I cant thank them enough.”

“Robert and his crew at Master’s touch plumbing are absolutely wonderful to work with. They are very hardworking and honest and we really appreciate their help in locating sewer breaks from tree root intrusion! I can’t say enough good things about Master’s touch plumbing, I wouldn’t ever call anyone else!”

“Oh man… we have a service based business and I tend to be a bit more expectant of customer service for local service based businesses and they exceeded my expectations! Prompt, polite, respectful, and even gave us a few tips to help reduce the frequency of the need for the service. Was it cheap, no, was it insanely expensive, no, would I recommend them to anyone needing service, yes!!! You get what you pay for, but when you shop local and support small businesses you see directly the benefit that service brings to your community!”

“I reached to Master’s Touch Plumbing Solutions and Robert the owner quickly won me over during the call with just casually sharing deep expertise and knowledge even before seeing the extent of work I needed to be done. The workers Austin and Griffin were kind and professional and explained in layman’s terms what did and did not need to be done. I highly recommend them and will choose them again when needed.”

“I can’t recommend Master’s Touch Plumbing enough. Robert Goolsby was absolutely outstanding from start to finish. He showed up ON TIME (which is rare these days), was extremely knowledgeable, and took the time to explain everything clearly without trying to upsell unnecessary work. You can tell right away that he’s trustworthy, experienced, and genuinely cares about doing the job right. The pricing was fair and reasonable, and the service was prompt and professional. It’s hard to find honest, dependable plumbers, but Robert and Master’s Touch Plumbing completely exceeded expectations. If you need plumbing work done and want someone reliable who actually knows what they’re doing, call them. Highly recommend!”

“Robert only visited my house to take a look but never even gave an estimate, let alone finishing the job. But still I got notification from his system that the job is closed and then got a review link. Not sure what to review for?”

“Robert and his team at Masters Touch were so helpful. The two young men that came over had such knowledge and relayed all the steps they were taking and just had such a friendly demeanor and I highly highly recommend Masters for any of your plumbing needs. Thanks Team Masters. You’re awesome.”

“Always have great service with Robert and his team. Great company. Can’t go wrong with Master’s Touch.”

“Arrived immediately under an Emergency Call. Located shut-off valves, accessed the problem and began repairs immediately. Plumbing Techs were professional and courtesous. They made sure that all was well before departing, checked all other areas and left no mess behind.”

“Wish I could give 10 stars, they came out so fast to help, and taught me how to fix the problem if it happens again. I will definitely use them in the future. And will recommend them to everyone”

“Two gentlemen came in early, assessed and fixed my clogged shower drain. Done in less then 15 mins. Awesome”

“Austin and Griffin arrived the same day I called for help with a minor flood in my kitchen. They explained what they found, answered questions, and got the work done after running out to get parts. Grateful to have a speedy resolution. They will be my next call when I need plumbing help in the future.”

“As always when I have an issue at home I call Robert & his team comes out and does a professional job at repairing plus they explain every detail so you understand what happen and how to be proactive in keeping it working for years to come. Thank you...dj 🤠”

“I’ve known the owner personally, and the level of integrity he brings to his work is exactly what you’d hope for. Master’s Touch Plumbing handled a leak out front quickly and professionally. Clear communication, quality repair, and no cutting corners. Highly recommend if you’re looking for honest, reliable plumbing service.”