Farnsworth, Heating, Cooling & Plumbing Llc

Farnsworth Heating Cooling and Plumbing Llc works as a plumber out of Mesa Texas handling calls across the local area. The outfit takes on residential plumbing jobs that pop up in homes built for the Texas climate where heat and occasional freezes put stress on pipes and fixtures. Crews manage everything from small repairs to bigger installs without needing to bring in outside help for most of what comes through the door. Homeowners in Mesa know that water pressure drops or slow drains often trace back to the soil and weather patterns that affect lines running under yards and slabs.

They send techs out for toilet replacements drain clearing water heater swaps and sewer line fixes using the right equipment to cut through roots or clear blockages without tearing up more yard than needed. Jobs start with a clear look at the problem followed by straight talk on what has to be done and how long it will take. The same crew returns to finish the work and leaves the site clean so the homeowner does not have to deal with extra mess. Common calls involve hard water buildup that shortens the life of faucets and valves plus slab leaks that show up after dry spells shrink the ground.

Customers keep coming back because the work holds up under daily use and the crew shows up when promised without dragging jobs out longer than required. Speed on emergency calls and fair pricing on parts stand out in feedback along with clear updates during the job so there are no surprises on the final bill. Quality shows in how few callbacks happen after a repair or install. DIRT Score 4.54 from 295 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I was never so happy to have somebody come to my house at 6 o'clock in the morning to start doing some work! I promised these guys I would write them a great review! We were scheduled for a new HVAC system to be installed in October with fingers crossed! However our AC went out the day we got back from a vacation which was Sunday. Monday AM, the next day the guys from Farnsworth came out and attempted to charge the old system to see if it would get us by until October. They didn't charge us for this! When it didn't work, they came back with portable AC units to get us through until they could put us up on the schedule for the following Wednesday. They showed up when they said they would, they got the work done in an amazingly short amount of time, they cleaned up after themselves! They”

“System was installed by Farnsworth. System was not routed correctly and leaked onto the ceiling. Ceiling drywall and insulation fell on the carpet. They didn't route the drain line into the new system. After they fixed the drain line the AC unit fell and caused more damaged not only to the drywall but the air handler itself and they refuse to fix it making excuses left and right. Reviewed the installation and there were broken straps, bottles of Gatorade left and the worst part is that the rigged my new plenum I purchased to fit the ducting. Half the ducting was hanging off the plenum and the planum replaced was said to be bigger but was almost 1/2 the size of my old one. Had to call the ROC and still in the process of getting it 100%. Don't call this company. Spend the extra $200-500 and ”

“We bought our new AC unit online as our old one was on borrowed time. It was backordered but we didn’t mind as the old one still was working. The team that assisted us was great about keeping us up to date about when to expect the unit to arrive and any other issues or concerns as they came up. When the unit was ready a team of two came and did the install. They were both professional, friendly and did a great job! We love our new unit and would definitely refer them to others!”

“Quick and knowledgeable! On the day of installation they arrived on time with two crews. They were professional and respectful. While replacing two ac units I asked if they would take a look at the way the air ducts were routed. We had two bedrooms that didn’t cool like the rest of the house. They were able to identify and correct the issue. We are so so happy with the results. Would definitely recommend.”

“Very professional and very prompt. Our AC unit went out and they were able to get it REPLACED the next day. I never felt like I was kept out of the loop as to what was going on with my installation. Installers did a great job getting us up and running quickly. Joe (owner) was very professional and very helpful. Very pleased with my experience. Thanks guys!!”

“Total scam. They put in a system less than ten yours ago. Had to recharge the Freon twice yet won’t take responsibility for defective equipment. This is a snow bird home where the ac isn’t used during the summer. Now the repairman says the system is fried because it was miss wired and over amped. A system which they installed. Over amped is nonsense which defies physics. No such thing. Now they want to send out a sales rep to go over the options. Total scam.”

“Service was impeccable. On time or called ahead to advise of new ETA never rescheduled to a different day. Explained how the damage was caused, and repaired only what was needed. I got the maintenance package when I replaced heating and AC and they have reached out to me and conducted service before each season change. They use new equipment to test and maintain quality I am glad I was referred to them. And their staff were polite and professional. Thank you Farnsworth.”

“I have had Farnsworth out to do my yearly checkups on both my AC and Furnace. The gentleman both times was very courteous, proficient, and left everything in place when he left. There were no messes to be cleaned up at all. I also appreciated the call prior to their arrival so I knew exactly when they were going to arrive. I hope HE appreciated the little plate of goodies I sent with him for the holidays!!! I would not hesitate to recommend them to anyone with issues on any of their units. Thanks, Carolyn”

“If there was a -5 stars I would rate them at that! Called, spoken to, and left multiple messages regarding our one year new unit THEY installed and 7 weeks into it still no response. We understand that summer is a busy time for A/C companies but the owner not even returning a call after we stopped into the business and his receptionist called him, spoke with him, and said he would call us back with a day is unacceptable! With no resolution or contact from this company, and after spending over $13,000, we have no choice now but to contact and retain another A/C company to research and correct the problem while initiating the process to receive some of our hard earned invested money back. Very disappointed and things would’ve been different if we would have just had the decency of a response”

“They were contracted to install my new ac unit. They did a great job. Originally, the unit did have some issues, manufacturers defect. So they came back a few times untill the issues was resolved. Now my new AC is running awesome and hopefully this new unit will give me a big savings on my electric bill.”